Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Great!
on March 8, 2025
Posted by: SamO
Gender:Female
Length of ownership:1 month
Love these! No itchy ears and the sound is really good! They are comfortable and perfect for wearing at work when people will stop to talk to me often.
Written by a customer while visiting bose.com
Customer Rating
1
Pairing priblem
on March 10, 2025
Posted by: Dez
Gender:Male
Length of ownership:1 week
So far, not so good. Battery is fully charged, but they pairing and unpairing whether I'm on the phone or listening to music.
Response from bose.comBy Bose, Customer Support, March 10, 2025
Hi Dez, sorry to hear you're experiencing issues with unexpected disconnections when using the buds. I'd encourage you to check out this help article that will assist you in resolving any connection problems. https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html.
Still need support? We're here to help. Head to https://bose.life/3ET4mCs to get in touch.
Jeff - Customer Support
Still need support? We're here to help. Head to https://bose.life/3ET4mCs to get in touch.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding product.
on March 11, 2025
Posted by: VWbusma72
Gender:Male
Length of ownership:1 month
I have used bone conducting headphones for many years now because of the necessity to hear my surrounds. I was skeptical at first because I had never used any other type of open-ear headphones. These did not disappoint. The timeless and legendary Bose sound comes through very well. Some reviews online about the bass response of open-ear headphones didn’t give much hope that the bass sound would be very pleasing. I must say, I was surprised at how well the bass sounds, and the rest of the tones for that matter, come through. Noisy environments might cause one to pause using open-ear headphones, but these produce a decent sound at moderate volume in noisy environments where you need to hear your surroundings.
Written by a customer while visiting bose.com
Customer Rating
1
Headphone glitching
on March 12, 2025
Posted by: Kmarie
Gender:Female
Length of ownership:1 month
They don’t stay connected to my iPhone I paid a lot for these phone
Response from bose.comBy Bose, Customer Support, March 14, 2025
Hello, I'm sorry to hear you're having issues keeping the Ultra Open Buds connected to your iPhone. Please check out this help article that should help if this is happening. https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html.
If you continue to have issues or need further support, please get in touch via https://bose.life/3ET4mCs.
Jeff - Customer Support
If you continue to have issues or need further support, please get in touch via https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best of both worlds
on March 30, 2025
Posted by: trublond
Gender:Male
Length of ownership:1 week
Exactly what I was looking for. Coming from the Pixel Buds Pro I loved their transparency mode , hearing both the music and surrounding was important. Their flaw is they would not stay in my ears consistently. The Bose Ultra Open Ear works perfectly, stays in my ears and sound great.
Written by a customer while visiting bose.com
Customer Rating
5
Open earbuds
on April 3, 2025
Posted by: Patricia S
I bought the deep plum ones for my birthday. The color is yummy. Then I used them. I had to tweak the placement on my right ear to make sure it was in line with the one in my left ear. I tried the stereo option for music. I didn't like it, so I tried the immersion sound. Wow. The music sounded as though I had my UltraComfort headphones on. Every time I moved my head, the music didn't fade out. I could hear all the instruments and the lead singer with no issues.
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds Ever!
on April 3, 2025
Posted by: Cathy
Gender:Female
Length of ownership:1 month
To be honest I wasn't sure what to expect with these open earbuds, but I must say I was pleasantly surprised. I love that they are not in my ears. They are not noise cancelling but the sound is powerful! Best purchase! I love love these earbuds!!
Written by a customer while visiting bose.com
Customer Rating
5
on April 15, 2025
Posted by: Janet
I bought these earbuds for my sons for the Holidays and they just LOVED them. My one son's girlfriend liked them so much she got a set. So when this new color (plum) came out I had to get me some! The sound quality is fabulous and they are so comfortable!
Written by a customer while visiting bose.com