Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,714 Reviews)
Rating breakdown 3,714 reviews
5 Stars
2,380
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
3
Could Be Better!
on January 16, 2025
Posted by: ApInDaHouse
Gender:Male
Length of ownership:1 week
I bought two of these a month ago with “high” hopes and expectations based on a customers and industry expert feedback and our own brand awareness and experience with Bose products. We love all our other Bose headsets to included in ear and over ear styles. I wanted to give this a 4+ rating, but could not after just our first week using it. As with everything, there are pros and cons to a product that’ll define the overall review. Here are mine. Pros: unique and intelligent design, color options, spatial sound, easy to use. Cons: battery life, BT connectivity, loose fitting, falls off during activity, mic quality.
Written by a customer while visiting bose.com
Customer Rating
5
Love them!
on January 19, 2025
Posted by: sduranc
Gender:Female
Length of ownership:1 month
Love them! I've been waiting to get these for months! I finally saved up a little money from my Christmas bonus and got them. They're amazing! My ears are super sensitive, so "regular" earbuds, headphones or other similar devices do not work well for me. After reading some reviews and watching some videos about these Open Earbuds, I decided I would get them eventually. And I finally did! I'm so happy with my purchase. Great sound, perfect for my sensitive ears!
Written by a customer while visiting bose.com
Customer Rating
5
Bose earbud
on January 26, 2025
Posted by: Baby Blues
Gender:Female
Length of ownership:1 month
Exactly what I was looking for. The only thing I regret about my purchase is that I waited and paid full price.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on January 28, 2025
Posted by: Alex
Gender:Male
Length of ownership:3 months
Fun new design, very comfortable, stays on during workouts, sound quality is great however they’re not as loud as quiet comfort due to them being outside the ear canal. Plenty loud enough to hear fine while working out and it’s nice to be able to have a conversation etc while listening to music. Battery lasts significantly longer than previous models.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing real-life sound and the best technology ap
on February 15, 2025
Posted by: Tgr73
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] If you have ever dreamed of having a real life soundtrack, this is it! The audio is clear and you hear your surroundings, but more importantly intuitive technology connects multiple Bose products. The Smart Sound bar uses the Open Earbuds for surround sound. Best of all, the Bose app found an old friend - 10+ year old Soundlink Mini and synced up.
Written by a customer while visiting bose.com
Customer Rating
5
Almost TOO comfortable!
on February 22, 2025
Posted by: Chewii
[This review was collected as part of a promotion.] They're so comfortable that I've jumped in the shower with them twice after my workout because I forgot they were on!
Written by a customer while visiting bose.com
Customer Rating
1
Not good at all
on February 25, 2025
Posted by: Lupe
Gender:Female
Length of ownership:1 month
I bought them this month and they don’t work at all. I hear them but they don’t hear me. I want to return them. Please send a return item.
Written by a customer while visiting bose.com
Customer Rating
1
on March 7, 2025
Posted by: Unique
Gender:Female
Length of ownership:3 months
I'm able to hear my music, hear incoming calls but when I go to answer I'm not able to hear the person nor can the caller hear me. so I have to use my phones earpiece for phone calls INCONVENIENT
Response from bose.comBy Bose, Customer Support, March 10, 2025
Thank you for your review, We are sorry to hear you are having trouble hearing call audio. Making sure your phone is set to bluetooth audio on the phone is important to make sure this is working.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com