Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,713 Reviews)
Rating breakdown 3,713 reviews
5 Stars
2,379
4 Stars
682
3 Stars
345
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
WONDERFUL EAR BUDS
on December 21, 2025
Posted by: glory212
Length of ownership:1 month
I didn’t think OPEN EARBUDS would have such wonderful sound; but owning 5 BOSE products;one o which is the Radio/Cassette/CD player which as you can guess’ we’ve had for MANY YEARS and still use regularly. YES these are WONDERFUL with sound as good as any other earbuds; with the extra of being safer outdoors keeping you also aware of what’s golng on around you.
Written by a customer while visiting bose.com
Customer Rating
5
Unique and welcomed addition to the Bose Family
on February 18, 2024
Posted by: Scott
Gender:Male
Length of ownership:1 month
I have truly been enjoying using my new Bose Ultra Open Earbuds! Once finding the correct fit on my ear (simply sliding up and down your ear), they have felt weightless and surprisingly snug around my ears. The comfort of the open ear design has been one of the biggest stand outs for me. I've had to check sometimes to make sure they were still there. With Bose's other earbud products, though the noise cancelling was phenomenal, I could never quite find the best fit and not feel pain using them for extended periods of time.
I love that I can be listening to music/radio/podcasts and still be able to be present when I'm at home with my children. The open ear design allows for better situational awareness that can be compromised with Noise cancelling features on other products. I've felt a lot more safer wearing these earbuds compared to my Bose Quiet Comfort Ultra Headphones when I am riding the subway or walking through the busy New York streets.
The Immersion Audio feature on these earbuds really help them stand out from other earbud designs. You really do feel like the music is all around you, especially during indoor use. I highly recommend checking these out. They have been a great addition to my ever-growing family of audio products from Bose!
I love that I can be listening to music/radio/podcasts and still be able to be present when I'm at home with my children. The open ear design allows for better situational awareness that can be compromised with Noise cancelling features on other products. I've felt a lot more safer wearing these earbuds compared to my Bose Quiet Comfort Ultra Headphones when I am riding the subway or walking through the busy New York streets.
The Immersion Audio feature on these earbuds really help them stand out from other earbud designs. You really do feel like the music is all around you, especially during indoor use. I highly recommend checking these out. They have been a great addition to my ever-growing family of audio products from Bose!
Written by a customer while visiting bose.com
Customer Rating
5
A win for Bose.
on February 20, 2024
Posted by: Erics Ireland
Gender:Male
Length of ownership:1 month
If I had to give someone a quick, down and dirty written review of these headphones, I think this would be it. I have been looking for earbuds like these for a while. I have a small ear canal, so using earbuds that fit into my ear Canals comfortably is hard for me.
The Bose stay inside my ears regardless of what I'm doing, and the fit is very comfortable for long periods of wear, they are very comfortable.
These do not have noise-canceling but excellent sound quality.
If you're getting them so you can hear the environment's true outside sounds due to the open design, they are perfect at blending the two, outside sounds and inside sounds. I guess the volume at which you listen to media also determines how much of the outside you hear, but don't get dismayed no matter how loud the music is you will still hear extremely loud and important things such as car horns sirens etc. If that is the kind of environment that you use your earbuds, you won't be disappointed, these are perfect.
I have used a lot of headphones and earbuds that have accompanied software, and I have to say that these have some of the best software that I have used. The companion Bose headphone app has all the useful feature like and EQ and more.
It also has some features that I haven't seen before, like tap touch control. This feature comes in handy when you're wearing a beanie or hat that covers your ears.
The Charging case snaps closed, and the ear buds snap into the case through magnets and clips, and they are super secure in my opinion, just in case you drop them. The battery life is great on them also I use them for the past couple of days for long periods of time, and I was not able to completely drain them in a single listen.
The Sound quality is fantastic for open design headphones.
All in all, these are my new favorite everyday driver headphones. This review pertains to the points that are import to me. I purchased them at the launch price and I think they are worth it. Get these if they are similar to what you prefer if they get a little cheaper, or they go on sale, it's a no-brainer.
The Bose stay inside my ears regardless of what I'm doing, and the fit is very comfortable for long periods of wear, they are very comfortable.
These do not have noise-canceling but excellent sound quality.
If you're getting them so you can hear the environment's true outside sounds due to the open design, they are perfect at blending the two, outside sounds and inside sounds. I guess the volume at which you listen to media also determines how much of the outside you hear, but don't get dismayed no matter how loud the music is you will still hear extremely loud and important things such as car horns sirens etc. If that is the kind of environment that you use your earbuds, you won't be disappointed, these are perfect.
I have used a lot of headphones and earbuds that have accompanied software, and I have to say that these have some of the best software that I have used. The companion Bose headphone app has all the useful feature like and EQ and more.
It also has some features that I haven't seen before, like tap touch control. This feature comes in handy when you're wearing a beanie or hat that covers your ears.
The Charging case snaps closed, and the ear buds snap into the case through magnets and clips, and they are super secure in my opinion, just in case you drop them. The battery life is great on them also I use them for the past couple of days for long periods of time, and I was not able to completely drain them in a single listen.
The Sound quality is fantastic for open design headphones.
All in all, these are my new favorite everyday driver headphones. This review pertains to the points that are import to me. I purchased them at the launch price and I think they are worth it. Get these if they are similar to what you prefer if they get a little cheaper, or they go on sale, it's a no-brainer.
Response from bose.comBy Jack, Customer Support, February 20, 2024
Glad to hear you are enjoying the product!
If you have any questions please reach out to us.
If you have any questions please reach out to us.
Written by a customer while visiting bose.com
Customer Rating
5
Surprisingly Great Sound with these Open Earbuds
on February 25, 2024
Posted by: MacOsa
Length of ownership:1 month
I was a bit skeptical when I first opened the Bose Ultra Open Earbuds and examined them. I use Bose QuietComfort Earbuds II everyday, so how would the Ultra Open Earbuds compare? I was surprised what great sound these open earbuds deliver.
A LITTLE BIT ABOUT ME –
I am an IT Consultant and work long days with a lot of video and teleconferencing. I enjoy audio books, jazz and popular music. I am a bike rider and a rower and I enjoy cooking as a hobby.
USE CASE
I have been using the Ultra Open Earbuds for a few weeks now. I really love them, mainly because I can wear them all day without feeling them at all and they deliver high quality sound. In fact, they are so comfortable that I literally forget that I am wearing them. I have worn them while working, cooking, doing chores in and out of the house, relaxing and exercising.
A LITTLE BIT ABOUT ME –
I am an IT Consultant and work long days with a lot of video and teleconferencing. I enjoy audio books, jazz and popular music. I am a bike rider and a rower and I enjoy cooking as a hobby.
USE CASE
I have been using the Ultra Open Earbuds for a few weeks now. I really love them, mainly because I can wear them all day without feeling them at all and they deliver high quality sound. In fact, they are so comfortable that I literally forget that I am wearing them. I have worn them while working, cooking, doing chores in and out of the house, relaxing and exercising.
These will be my go to on a daily basis.
Through all the occasions of use, listening to a podcast or book or taking a phone call in a loud environment (i.e., the mall) proved to be most challenging and required me to turn up the volume beyond the normal level.
PROS/CONS.
Through all the occasions of use, listening to a podcast or book or taking a phone call in a loud environment (i.e., the mall) proved to be most challenging and required me to turn up the volume beyond the normal level.
PROS/CONS.
PROS –
The brand name means quality sound and manufacturing and they live up to their name.
They provide great sound in a quiet or moderately loud environment
There are actual buttons on these earbuds that control volume, pause, skip, answer calls, change modes or, most importantly, switch devices. I’ve never had such a functional pair of earbuds – extremely easy to use. (I haven’t hung up on one person accidentally which I have done with every other pair of earbuds I’ve ever owned).
The brand name means quality sound and manufacturing and they live up to their name.
They provide great sound in a quiet or moderately loud environment
There are actual buttons on these earbuds that control volume, pause, skip, answer calls, change modes or, most importantly, switch devices. I’ve never had such a functional pair of earbuds – extremely easy to use. (I haven’t hung up on one person accidentally which I have done with every other pair of earbuds I’ve ever owned).
They are lightweight and extremely comfortable.
I enjoy using them while still being able to hear what is happening around me.
The new immersion mode is fantastic. It puts the sound in front of you which may seem odd, but really puts you in the middle of the sound. It’s just amazing that this can happen with open earbuds.
CONS –
The unusual design takes some moving around and fiddling to find the best fit for my ear and to achieve the best sound. This process wasn’t truly intuitive.
There are times when I want to be able to hear my surrounds and other times when I want to close out extraneous noise. When my task requires total focus/concentration (i.e. listening to a book, work phone call), I prefer my noise cancelling Quiet Comfort Earbuds II
The unusual design takes some moving around and fiddling to find the best fit for my ear and to achieve the best sound. This process wasn’t truly intuitive.
There are times when I want to be able to hear my surrounds and other times when I want to close out extraneous noise. When my task requires total focus/concentration (i.e. listening to a book, work phone call), I prefer my noise cancelling Quiet Comfort Earbuds II
Written by a customer while visiting bose.com
Customer Rating
5
Most Comfortable Ear Device vs plugs or headphones
on March 6, 2024
Posted by: Fred
Gender:Male
Length of ownership:1 month
I bought these for my wife because she doesn’t like headphones, and she doesn’t like anything inside her ear canal.
She’s OK with these, but sort of struggles figuring out out to wear them.
Personally, I liked them and they were extremely comfortable, plus they didn’t fall out like Airpods.
She’s OK with these, but sort of struggles figuring out out to wear them.
Personally, I liked them and they were extremely comfortable, plus they didn’t fall out like Airpods.
Written by a customer while visiting bose.com
Customer Rating
5
Exceptional performance
on March 12, 2024
Posted by: Drgucci
Gender:Male
Length of ownership:1 month
This purchase was worth the price. They are very easy on and easy off. The sound quality is exceptional. They are far better than the last open ear buds bose put on the market. I have them also.
Written by a customer while visiting bose.com
Customer Rating
5
Earbuds that embody positivity 😇
on March 13, 2024
Posted by: Quentanimo
Gender:Male
Length of ownership:1 month
I don't know what to say but that they changed the way I listen to music day to day!
Pros: 1.light and virtually unnoticable on ear! Unless you have large tunnels in your ears.
2.Very good sound in the mids and highs (subjective)
3.Honestly.... they look sexy
4.changed the way I talk to people, I feel people don't visualize me as this anti social person at work and the gym that they can approach, it takes away the visuals that they experience when someone is pulling a person out of thier music experience that almost makes you look irritated even if you arent and thats amazing! It's a good middle ground for an all day music listener that is safer and healthier for them if they can handle the negatives... on to the cons.
2.Very good sound in the mids and highs (subjective)
3.Honestly.... they look sexy
4.changed the way I talk to people, I feel people don't visualize me as this anti social person at work and the gym that they can approach, it takes away the visuals that they experience when someone is pulling a person out of thier music experience that almost makes you look irritated even if you arent and thats amazing! It's a good middle ground for an all day music listener that is safer and healthier for them if they can handle the negatives... on to the cons.
Cons:
1. bass is lacking as a result of the design, if you listen to deathcore, slam, deathmetal(you get the point) don't expect them to replace your isolated earbuds for those heavy breakdowns.
2. A little finicky to get right in your ear but the tutorial is very good at giving you an example to get it right.
3.Immersion mode wasn't for me, it lowers the volume it seems and actually lowered the quality of my music imo but the feature works as describes and is interesting in dead quiet environments.
4. That brings me to the last thing, they are quiets. Extreme metal and dubstep homies stay clear :/ sorry. I would argue that getting completely immersed is not the purpose however.
1. bass is lacking as a result of the design, if you listen to deathcore, slam, deathmetal(you get the point) don't expect them to replace your isolated earbuds for those heavy breakdowns.
2. A little finicky to get right in your ear but the tutorial is very good at giving you an example to get it right.
3.Immersion mode wasn't for me, it lowers the volume it seems and actually lowered the quality of my music imo but the feature works as describes and is interesting in dead quiet environments.
4. That brings me to the last thing, they are quiets. Extreme metal and dubstep homies stay clear :/ sorry. I would argue that getting completely immersed is not the purpose however.
Written by a customer while visiting bose.com
Customer Rating
5
Great equalizer controls
on March 21, 2024
Posted by: Emjay
Gender:Male
Length of ownership:1 month
Best ear buds ever, can't feel a thing, battery could last a little longer but they charge super fast.
Written by a customer while visiting bose.com