Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,716 Reviews)
Rating breakdown 3,716 reviews
5 Stars
2,381
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
You won't be disappointed!
on October 13, 2024
Posted by: Flowergal22
Gender:Female
Length of ownership:1 month
Amazing product! The sound is spot on, extremely comfortable to wear for long periods of time. Top quality made product. Battery life is superior to other brands I have owned. Couldn't be any happier! Talked my spouse into buying a pair for himself which he promptly did within the first hour of mine arriving by mail. We are now forever costumers of Bose! I have referred many people to this product.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on October 14, 2024
Posted by: Houbes
They work as advertised. They are comfortable to wear and they sound great.
Written by a customer while visiting bose.com
Customer Rating
2
THE ARE NOT THE BEST
on October 15, 2024
Posted by: KEN S
Gender:Male
Length of ownership:1 week
I just recently purchased these, approximately October 6th they arrived, and I am not impressed with them. They do not fit in the air and the quality of the music is not the best. I would like to return them.
Response from bose.comBy Global Customer Support, October 15, 2024
Hello, we always aim for the highest quality products, so this is unusual to hear. These earbuds have an Equalizer that you can use to get great sound. There is guidance here bose.life/3XHComM on this and other options to ensure the best sound.
There are steps here to also find great comfort from these bose.life/4efpjYn
Thanks
Mike - Customer Support
There are steps here to also find great comfort from these bose.life/4efpjYn
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love my Buds!!
on October 15, 2024
Posted by: MV
Gender:Female
Length of ownership:1 month
I purchased these ear buds 3 weeks ago and I love them. Not only are they nice looking but more importantly, they are COMFORTABLE!!!!! So easy to wear in and great sound. Exactly what I kexpected from Bose!!
Written by a customer while visiting bose.com
Customer Rating
5
Most Comfortable
on October 16, 2024
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this about 1.5 months ago. The most comfortable pair of earbuds I've ever owned
Written by a customer while visiting bose.com
Customer Rating
1
Underperfomer!
on October 16, 2024
Posted by: Kreitz70
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the Bose Ultra Open Ear Buds about a month ago, and I am not pleased at all with their performance. I can barely hear the music when there is background noise around. When I 'm in a super-silent area, I have to turn the volume all the way to the maximum setting to enjoy the music at a reasonable level.
Response from bose.comBy Customer support, October 16, 2024
Hello, if audio seems to be lower than expected, it is possible that the earbud is not sitting correctly in your ear. We have many troubleshooting suggestions that can help, I recommend viewing this article: https://bose.life/47di3Kt. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
1
Good sound bad fit
on October 16, 2024
Posted by: listener
[This review was collected as part of a promotion.] typically good sound from Bose, but could not get a good fit to enjoy the sound without holding them in place
Response from bose.comBy Customer Care, October 16, 2024
Hi.
Thank you for your post. It is amazing to hear that you like the sound of the earbuds. To properly wear and adjust the earbuds, follow the steps on this page. https://bose.life/4efpjYn. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. It is amazing to hear that you like the sound of the earbuds. To properly wear and adjust the earbuds, follow the steps on this page. https://bose.life/4efpjYn. If you need any more help, please feel free to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on October 16, 2024
Posted by: Nava
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love how it feels secured position in my ear and of course the outstanding sound and that I still hear the sound of my surroundings.
Written by a customer while visiting bose.com