Customer reviews from bose.com
Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Average customer rating
4.3
(3,715 Reviews)
Rating breakdown 3,715 reviews
5 Stars
2,380
4 Stars
682
3 Stars
346
2 Stars
160
1 Star
147
Customer Reviews for Bose - Refurbished Excellent - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Customer Rating
5
Lengthen speaker side.
on September 15, 2024
Posted by: Cuffs
These are great, but it seems like you could have lengthened the speaker side to sit closer to the ear canal.
Written by a customer while visiting bose.com
Customer Rating
5
10/10 these SLAP!
on September 15, 2024
Posted by: Rabbicandyman
Gender:Male
Length of ownership:3 months
Got these As a gift from the wife for my cycling adventures and I couldn’t be more happy! I can hear my surroundings and maps/music perfectly. They are performing better than any of the other sport type headphones I’ve ever had!
Written by a customer while visiting bose.com
Customer Rating
4
Comfortable, great battery life.
on September 15, 2024
Posted by: Joe
Gender:Male
Length of ownership:1 month
I’ve had my ultra open earbuds for about a month now and the only reason they get 4 stars instead of 5 is call volume. They fit me very comfortably to the point that I have actually forgotten that I’m wearing them. I have never found earbuds that will stay in and I wear glasses so the over the ear style are pointless but these are perfect. The battery life usually lasts my entire workday (10+ hours of moderate use) and listening to music with them is truly fantastic. I had an issue with my charging case, one of the pins was trapped below the plastic, that I was able to correct without having to wait out the returns process (3 weeks). To make these earbuds perfect Bose just needs to have calls and music be able to have the same range of volume. Calls are much quieter than music and if there’s even a bit of background noise calls become bery difficult to hear at even the highest volume. Music does not suffer from this issue so it doesn’t really make sense to me. I use an iphone 14 and the Bose app.
Written by a customer while visiting bose.com
Customer Rating
5
They do the trick.
on September 15, 2024
Posted by: Ted
I’ve got weird ears and have a tough time earbuds that fit. The new Bose do the trick.
Written by a customer while visiting bose.com
Customer Rating
2
Not what I expected from Bose
on September 15, 2024
Posted by: Lola3283
Gender:Female
Length of ownership:3 months
Right earbud failed after 40 days. Had to send for a replacement pair. Good for listening to music but unreliable for phone calls. I frequently have to disconnect from them when on calls because people complain they cannot hear me talk. This never happens with other earbuds.
I love the way they look and feel but I’m disappointed with their performance.
Written by a customer while visiting bose.com
Customer Rating
5
All around great product!
on September 15, 2024
Posted by: VJL618
Gender:Male
Length of ownership:3 months
I purchased these a couple months ago as I am training for my second marathon. They are light and give off great sound while being able to hear around me. We all know there are some creepers on the trails so it’s important to not have complete noise cancelling while running those trails.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Product
on September 15, 2024
Posted by: Gurney
Length of ownership:1 year or longer
I bought them as soon as they came out. I wasn’t really sure about them but knowing they were a Bose product I couldn’t be bad. Once I finally got used to them I love them and use them literally every day. Always looking forward to the new stuff Bose brings out!
Written by a customer while visiting bose.com
Customer Rating
2
Poor mouthpiece communication
on September 15, 2024
Posted by: Nanapoku
Gender:Male
Length of ownership:6 months
I like the architecture and open ear technology but people have difficulty hearing my voice when I am speaking and have to to disconnect to continue a clearer voice conversation. Also the open earbuds sometimes connect even when it is in the charging case.
Written by a customer while visiting bose.com