Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,186 Reviews)
Rating breakdown 1,186 reviews
5 Stars
852
4 Stars
229
3 Stars
62
2 Stars
21
1 Star
22
81%of customers recommend this product.
(
60 out of
74)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Nice phone!
on September 15, 2025
Posted by: tabnik1
[This review was collected as part of a promotion.] Phone is very well made. Easy to use and has nice features. I really like this phone. I haven't used the Galaxy AI yet but I will.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value
on September 15, 2025
Posted by: LindseyMarie
[This review was collected as part of a promotion.] This is a great device for the value. I normally like the higher end Samsung phones but this one has most the same features, including Galaxy AI. Samsung is always my choice for phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
5 years old
on September 15, 2025
Posted by: Tyedyelife
[This review was collected as part of a promotion.] I love Samsung. My phone, my tablet, my ear buds. The quality is always amazing. Always durable and reliable.
Galaxy AI is so helpful and easy to use when I need it.
Galaxy AI is so helpful and easy to use when I need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sticky/Freezes
on September 15, 2025
Posted by: D1nOnly
[This review was collected as part of a promotion.] The device abuse gets "sticky" meaning it freezes sometimes and memory is low.
Value
3
Response from Samsung USBy R&R, September 19, 2025
Hi there D1nOnly, We appreciate your feedback on the Galaxy A36 5G. It’s wonderful to hear that you value the device’s clear video and familiar design. You also pointed out gesture and typing fluidity, which are important to the flow of daily communication. The A36 5G was built to make essential tasks accessible, while still offering customization and Galaxy AI enhancements. Your comments remind us of how subtle refinements to touch interaction can further elevate the Galaxy experience. Thank you for being part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great A36
on September 15, 2025
Posted by: Bryant234
[This review was collected as part of a promotion.] This phone has changed my life . I'm able to do more things on this phone then other phones. I'm so thankful and blessed to have a phone like this
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is great and fast!
on September 15, 2025
Posted by: Luthersamsungawsome
[This review was collected as part of a promotion.] This device is amazing and big step up from the a23 I used to have the a23 and it got slow on me and this device works faster and way better than the a23 this is the a36 I know it's like 100 200 dollars more but it's deffenintly worth it I would recomend!!
Galaxy ai works great too helps when my hands are full and whenever I need to look sum up and I can't take a picture of it I can screenshot it and look it up from there samsung Ai and just samsung in general is amazing!!
Galaxy ai works great too helps when my hands are full and whenever I need to look sum up and I can't take a picture of it I can screenshot it and look it up from there samsung Ai and just samsung in general is amazing!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to learn
on September 15, 2025
Posted by: Lynn2u
[This review was collected as part of a promotion.] Galaxy ai works wonders and is quite easily the most user friendly device I've have in a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Of course the phone is great it's a Galaxy
on September 16, 2025
Posted by: HBfromCT
[This review was collected as part of a promotion.] I use my Samsung device for everything! Like 128GB of storage and the size of the screen is good 6.7 with a bright screen. I use it to log in to my favorite websites like Instagram Facebook or X to say a few. I also use it to watch YouTube videos and asking AI for help! Not to mention the phenomenal pictures it takes. My device never let's me down. I've only purchased Samsung Galaxy products since back when androids 1st came out. When it comes to playing bigger games it lags a bit. The battery may not last as long as it did but that's because I've had it a while. I will continue to purchase Samsung Galaxy devices! I'd never change from a Samsung Galaxy device.
Value
4
Written by a customer while visiting Samsung US