Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
3
It's a good product
on September 15, 2025
Posted by: Reed75
[This review was collected as part of a promotion.] I look at Facebook and emails and YouTube.
I like my phone but I could use an upgrade
I like my phone but I could use an upgrade
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hey Reed75, Thank you for sharing your insight and how you chose to use your Galaxy A36 5G. We’re glad you’re enjoying your Galaxy A16 5G. Its processor is designed for the essentials, streaming, browsing, and staying connected with ease. We can’t wait for you to pick out your next Samsung device for your upgrade, and we’ll be here to help you make that decision when you are ready. Thank you for your review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
This phone is kinda ok
on September 15, 2025
Posted by: Recentreset
[This review was collected as part of a promotion.] I find myself having to reset it often and turn it off and update it or it don't work right. I feel like at this point in the game you can do better.
Value
3
Response from Samsung USBy R&R, September 17, 2025
Howdy Recentreset
Thank you for taking the time to share your thoughts about your Galaxy A36 5G! Would you believe the trick to your device performing better has already been discovered, and it’s a hidden gem on your device? But before we explore that, let’s understand why your device sometimes slows down. Think of it like organizing your closet: you get new things, so you put old items on a shelf, thinking you'll return to them later. Over time, you add more items, and if you don’t clear out the old stuff, the shelves can become crowded, making it hard to add new things. Your phone works similarly with data. It tries to process old data while managing new data, which can slow things down. Luckily, there's a quick fix. The Quick optimization feature boosts your device's performance by identifying apps that drain battery, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps. Optimizing your phone is fast and easy. Just go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. You can learn more about improving your phone’s performance by checking out the online resource linked below. Thank you for your feedback. We’re glad to have you as part of the Samsung community. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts about your Galaxy A36 5G! Would you believe the trick to your device performing better has already been discovered, and it’s a hidden gem on your device? But before we explore that, let’s understand why your device sometimes slows down. Think of it like organizing your closet: you get new things, so you put old items on a shelf, thinking you'll return to them later. Over time, you add more items, and if you don’t clear out the old stuff, the shelves can become crowded, making it hard to add new things. Your phone works similarly with data. It tries to process old data while managing new data, which can slow things down. Luckily, there's a quick fix. The Quick optimization feature boosts your device's performance by identifying apps that drain battery, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps. Optimizing your phone is fast and easy. Just go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. You can learn more about improving your phone’s performance by checking out the online resource linked below. Thank you for your feedback. We’re glad to have you as part of the Samsung community. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has is incredible
on September 15, 2025
Posted by: Austin
[This review was collected as part of a promotion.] I stream videos and games on this phone and the battery always last. There's great quality camera functions that provide me with high resolution pictures and videos. After buying this phone I will continue to buy more Samsung products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A53 5g review
on September 15, 2025
Posted by: Myphonemyrules
[This review was collected as part of a promotion.] Galaxy al not sure but overall phone had been good. I use it more then laptop. Of course it's always with me. Game, stream, maps, video chat and recipes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone
on September 15, 2025
Posted by: Spacerose
[This review was collected as part of a promotion.] I like how it is easy to use and how the battery lasts a long time and I like galaxy ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful device made with quality parts
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I live off my galaxy device. It is my scheduler, entertainment, teacher, my connection to the world. I usually prefer samsung devices fue to them having the best method of creating a work profile, which is in the security folder. When I'm not working I push my devices really hard with high graphics games, multitasking, watching movies, and listening to music. In addition, I love now much I can customize my device with their themes. The hardware on all samsung devices is high quality making them more durable and able to holding up to more accidents without breaking, which as a clumsy person, I have broken many phones. The battery capacity is better than most phones but what makes samsungs battery stand out is the number of cycles they are able to holding before they start wearing out. Overall, I prefer to purchase samsung phones because I know they well be made will, dependable, and will have software support for several years before they are phased out. I would recommend them to anyone looking for a new device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 15, 2025
Posted by: DiamondDiva94
[This review was collected as part of a promotion.] The A36 was a great choice for me. It has everything I could ask for and more. The Galaxy AI isn't too shabby either. If you're looking for a phone, I'd take a look at the A36.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Budget phone for the price!
on September 15, 2025
Posted by: bigred25929
[This review was collected as part of a promotion.] Has most of the features i need from the flagship S series, minus the price! I also love that i get the updates on a regular basis!
Value
4
Written by a customer while visiting Samsung US