Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Next best thing to the S series!
on September 15, 2025
Posted by: Luna100
[This review was collected as part of a promotion.] The Samsung Galaxy A36 has been a fantastic phone for my everyday needs. Its large 6.7-inch AMOLED display with a smooth 120 Hz refresh rate makes watching videos, browsing, and gaming a truly enjoyable experience with vibrant colors and sharp details. The battery life is impressive, easily lasting me through a busy day and quickly powering up with fast 45W charging whenever needed. The 50 MP main camera captures bright, clear photos that are perfect for sharing on social media or keeping memories. Running on the Snapdragon 6 Gen 3 processor with 6 GB of RAM, it handles all my apps and multitasking smoothly, and the Android 15 One UI 7 interface offers a clean, user-friendly experience enriched by Samsung’s features. A standout aspect of the Galaxy A36 is its integration of AI-powered features that enhance everyday use, such as intelligent battery management, optimized camera settings, and personalized app recommendations, all working seamlessly to make the phone smarter and more intuitive. One of the best parts is the promise of six years of software updates, giving me confidence that this phone will stay current and secure for a long time. Overall, the Galaxy A36 combines style, performance, Galaxy AI intelligence, and great value, making it a reliable and enjoyable companion for everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The Worst Galaxy Phone Ever
on September 15, 2025
Posted by: CeeCee
[This review was collected as part of a promotion.] The phone is slow. Daily i get a pop up on my phone stating "that (messages, chrome, paypal, samsung notes or whatever im using at the time) is not compatible with the android version I am using." And right after it quits responding. At first I thought something was wrong with the touch screen but it was fine.
Everything on this phone is up to date but this phone is a piece of junk.
Everything on this phone is up to date but this phone is a piece of junk.
Value
1
Response from Samsung USBy R&R, September 16, 2025
Hello CeeCee, Thank you for sharing your experience with your Galaxy A36 5G. We understand it can be stressful when you're trying to enjoy your device and encounter error messages while accessing different apps. If you see error messages indicating compatibility issues, it might be time to update your device's software. The apps you're trying to use may have been updated, and their data might no longer align with your current software version. More information on how to update your device’s software can be found below. If you need further assistance, please contact our Samsung Support Team. We appreciate you reaching out, and thank you for being part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Super power
on September 15, 2025
Posted by: Hotblue
[This review was collected as part of a promotion.] I'm so grateful that I have a end low cost phone that meets my needs. The sad part is the head jack feature missing but hey it's super loud . Don't underestimate this A36 Model you still get lost on thousands of hidden features and specs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is good phone, limited for the price.
on September 15, 2025
Posted by: Adventurer
[This review was collected as part of a promotion.] For a person my age is simple to operate and learning to navigate.
I do most of my payments using this phone Galaxy A35.
I do most of my payments using this phone Galaxy A35.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My lovely android
on September 15, 2025
Posted by: Niecey
[This review was collected as part of a promotion.] My lovely android gets me through a rough day. It brings me joy at times I am in a slump. I go on a app and be able to just play a good game, watch a movie or two in peace, the graphics on here is marvelous compared to my last phone, I can set my calendars for specific things that I didn't know was an option. And lastly I can communicate with my family different ways (calling, texting, video chats from different people, & platforms).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on September 15, 2025
Posted by: Anggrizz90
[This review was collected as part of a promotion.] Great for streaming and game play. I've really enjoyed this phone. It also takes great pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works great gets little hot sometimes
on September 15, 2025
Posted by: MizHackney87
[This review was collected as part of a promotion.] I love my new phone only issue is battery life my phone drains very very fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone.
on September 15, 2025
Posted by: CeCe1969
[This review was collected as part of a promotion.] I really like this phone. Galaxy AI is why I came back to Samsung.
Value
5
Written by a customer while visiting Samsung US