Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
851
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
20
82%of customers recommend this product.
(
59 out of
72)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Recently updated from the Galaxy A16.
on August 19, 2025
Posted by: Yvonnecreasy75
[This review was collected as part of a promotion.] Let me say, I am impressed with this device. I recently upgraded my A16. It has Galaxy AI. it's faster than the Galaxy A16. Very much recommend the Galaxy A36.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on August 19, 2025
Posted by: DarknessUnbound
[This review was collected as part of a promotion.] I absolutely love this phone. It is faster and seems more durable than my old Motorola. The Galaxy AI is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A36 5G smartphone
on August 19, 2025
Posted by: John318
[This review was collected as part of a promotion.] Have been using this phone for 3 months.
Over all good device has a great battery .
AI is Good overall still has some bugs will not respond sometimes. Face ID does not work most of the time. Wireless charger would be nice .
Over all good device has a great battery .
AI is Good overall still has some bugs will not respond sometimes. Face ID does not work most of the time. Wireless charger would be nice .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had so far
on August 19, 2025
Posted by: Gpapers
[This review was collected as part of a promotion.] The phone I have is fantastic the features are second to non and the camera 📷 is to die for but the A.I. is a great help to me and anyone that may not be that tech savvy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A36 has some great features
on August 19, 2025
Posted by: SteadyEddie
[This review was collected as part of a promotion.] Internet searching is easy and reliable with the Galaxy AI capability.
The phone takes great photos.
The phone takes great photos.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hi there SteadyEddie,
Starting off by saying: What a great pic! It’s always exciting to hear when a device like the Galaxy A36 5G delivers! Whether it’s the speed, camera, or sleek design, you deserve tech that keeps up. With features like Awesome Intelligence making your user experience just that much smoother. Thank you for taking the time to leave such a glowing review. Thanks for being a Samsung fan where Excellence meets innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Starting off by saying: What a great pic! It’s always exciting to hear when a device like the Galaxy A36 5G delivers! Whether it’s the speed, camera, or sleek design, you deserve tech that keeps up. With features like Awesome Intelligence making your user experience just that much smoother. Thank you for taking the time to leave such a glowing review. Thanks for being a Samsung fan where Excellence meets innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok most of the time.
on August 19, 2025
Posted by: 118867
[This review was collected as part of a promotion.] It freezes up on me alot and I have to end up cutting it off and back on to get it back right. But I'm satisfied with the purchase overall.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello There,
Thank you so much for reaching out and sharing how your Galaxy A36 5G is working for you! We're so happy to hear you're enjoying your device and all its features. If you ever notice it slowing down a bit, a quick optimization can help. Just go to Settings, swipe to and tap Device care, then tap Optimize now and hit Done. For more tips, feel free to check out the online article linked below. We really appreciate your review and hope you continue to love your device. Thanks for choosing Samsung, we’re glad to have you as part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reaching out and sharing how your Galaxy A36 5G is working for you! We're so happy to hear you're enjoying your device and all its features. If you ever notice it slowing down a bit, a quick optimization can help. Just go to Settings, swipe to and tap Device care, then tap Optimize now and hit Done. For more tips, feel free to check out the online article linked below. We really appreciate your review and hope you continue to love your device. Thanks for choosing Samsung, we’re glad to have you as part of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and fast, probably the best phone I've had
on August 19, 2025
Posted by: Sana124
[This review was collected as part of a promotion.] I don't usually do upgrades for my phone but I had to with the A36. It's fast, reliable, and the Galaxy AI in it it's so helpful. It truly feels like I have a piece of the future in my hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A36 is awesome.
on August 19, 2025
Posted by: Dogg23
[This review was collected as part of a promotion.] I use my device for everything. Keep up with tasks, research on the go and can even save information on my research. Let's not forget about gaming and streaming. Can't wait to upgrade.
Value
5
Written by a customer while visiting Samsung US