Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
851
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
20
82%of customers recommend this product.
(
59 out of
72)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Best phone yet
on August 16, 2025
Posted by: LilMama35
[This review was collected as part of a promotion.] So far over all its the best phone I have had that I like when it comes to the galaxy phones. You need more like this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product had great feature
on August 17, 2025
Posted by: Gregorthoma
[This review was collected as part of a promotion.] Good mornings America really don't carry but I care...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product needs storage expansion
on August 17, 2025
Posted by: Kichus
[This review was collected as part of a promotion.] Samsung a36 needs to have slot for sd card. "Galaxy AI" is very useful.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello Kichus,
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hello Kichus,
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hello Kichus,
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phone review
on August 18, 2025
Posted by: LittleBit
[This review was collected as part of a promotion.] Love my phone. Always use a Samsung galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amped up features
on August 18, 2025
Posted by: Punkinpatch
[This review was collected as part of a promotion.] This Galaxy Ai is a huge upgrade to my old android. Sound quality has stereo sound, easy to use customization. Totally love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on August 18, 2025
Posted by: Cdeansr
[This review was collected as part of a promotion.] Getting used to it so no problems yet....................................................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36 5G #1 in AI
on August 18, 2025
Posted by: SilkyTeddyBear007
[This review was collected as part of a promotion.] I just recently purchased my Galaxy A36 5G, with A I capabilities, and I just love it.
With this Samsung / Galaxy phone I am able to do so much more be much more easier to navigate. Having A I is like havung a around and all time for help. I strongly recommon getting
Google,/Samsung phone with AI. You can't go wrong. Give as gifts Christmas is just aruod the corner. You can't go wrong.
With this Samsung / Galaxy phone I am able to do so much more be much more easier to navigate. Having A I is like havung a around and all time for help. I strongly recommon getting
Google,/Samsung phone with AI. You can't go wrong. Give as gifts Christmas is just aruod the corner. You can't go wrong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and great overall
on August 18, 2025
Posted by: LazyOne1
[This review was collected as part of a promotion.] This camera is amazing and works wonders! Fast and reliable phone. The 128gbs is a huge plus and much needed. I give this phone a 10 out of 10 plus the Galaxy AI works amazing as well. Works great with messaging and with Google.
Value
5
Written by a customer while visiting Samsung US