Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
This phone is just perfect
on August 15, 2025
Posted by: Estormboya
[This review was collected as part of a promotion.] I used to have a one plus phone, since i was looking for economical phones once j bougth this one i have veen in love with it. The way the phone works so smoothly and implements things such as the Samsung Wallet and Galaxy AI, its such a complement to the daily use of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features on Samsung Galaxy A36 5G
on August 15, 2025
Posted by: wesleybevels
[This review was collected as part of a promotion.] Great features for the Samsung Galaxy A36 5G is awesome with AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Honestly This model seems like it could use an upg
on August 15, 2025
Posted by: bigjuicy
[This review was collected as part of a promotion.] I use this phone for just about everything the Galaxy AI is actually really good however It seems as if I could use an upgrade to its earlier sister model but I'm not complaining period it's probably the best phone I have ever had I use it to game with my friends to do my orders online for groceries, Order and food for my family while I'm out of town just to show them that I care. But most importantly I stay connecand you gotta love that about Samsung they really do what they say they're going to do when they're say they're going to keep you connected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A56 is amazing
on August 16, 2025
Posted by: Ber921
[This review was collected as part of a promotion.] Absolution lobe thie. Phone. The AI upgrade from the a54 is mind-blowing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung phone. It has so many features.
on August 16, 2025
Posted by: Ladybug
[This review was collected as part of a promotion.] I have used Galaxy AI. It is a great tool to use. Galaxy AI can help with all kinds of questions you may have.
I use my Samsung for business, social media and to play games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on August 16, 2025
Posted by: LilMama35
[This review was collected as part of a promotion.] So far over all its the best phone I have had that I like when it comes to the galaxy phones. You need more like this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product had great feature
on August 17, 2025
Posted by: Gregorthoma
[This review was collected as part of a promotion.] Good mornings America really don't carry but I care...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product needs storage expansion
on August 17, 2025
Posted by: Kichus
[This review was collected as part of a promotion.] Samsung a36 needs to have slot for sd card. "Galaxy AI" is very useful.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello Kichus,
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hello Kichus,
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hello Kichus,
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US