Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(1,177 Reviews)
Open Ratings Snapshot
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product. 
(
59 out of 71
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
Great Budget phone!
on August 4, 2025
Posted by: SOKOVIA
[This review was collected as part of a promotion.] The reason why I love this phone is the Lack of Galaxy AI. I have had several phones with AI integrated features and this phone doesn't force it on you! Awesome phone for the price.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best camera of any phone I've owned. Very fast use
on August 4, 2025
Posted by: Edreaux
[This review was collected as part of a promotion.] My Galaxy AI is so intuitive when I'm going from app to app. The ease of operation is a joy to me.
Watching video shorts and calling or texting has never been as easy or as enjoyable.
It's hard to imagine going back to my previous phone. I would be lost without the clarity given to me by the screen. I'm also spoiled by the size compared to my old phone. I find myself staying up late listening to music or using apps to create hilarious memes.
I would definitely recommend one to friends and family. I am now a dedicated Galaxy AI phone owner.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 4, 2025
Posted by: Ernie166
[This review was collected as part of a promotion.] The samsung A36 5g surpassed my expectations on how good specs and performance it puts out. Especialy with the battery which last quite a while even with some heavy usage. The thing that i like the most is the responsiveness of the phone and the performance it delivers
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product beyond my imagination
on August 4, 2025
Posted by: Wiggles1122
[This review was collected as part of a promotion.] I use my devise for my job,and use it for my personal info
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Performance outstanding
on August 4, 2025
Posted by: Parkhound
[This review was collected as part of a promotion.] My Galaxy A36 outperforms any phone I have ever owned. Longer lasting battery more storage space and capabilities I haven't even begin to explore yet. At first it was unfamiliar to me. I was able to transfer all data from my old phone and still had plenty of room to keep going. The battery stays charged long after all other batteries have quit. The Galaxy A36 knocks it out of the ballpark!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy A36 5G was almost perfect
on August 5, 2025
Posted by: CamCam
[This review was collected as part of a promotion.] Great Price and came with all the features I needed but wasn't bogged down with a lot of stuff I'll never use. The Galaxy AI is easy to use and helpful. Great picture for movies and the camera takes crystal clear pictures. Much more user friendly than my last phone. My only gripe is my own fault. I didn't expect to miss the "S-Pen" stylus as much as I do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Slow and glitches m
on August 5, 2025
Posted by: PrincessSharon
[This review was collected as part of a promotion.] Slowdown and us glitches when screen cast. Or smart view
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Pretty good
on August 5, 2025
Posted by: LUDA2428
[This review was collected as part of a promotion.] It work pretty good for the most part the only thing I don't like is at my house I a rural area it goes i a d out of service constantly and is very annoying that about it that I dislike but on the good side it does anything I want to and quickly with galaxy y Ai it's great
Value
3 out of 5
3
Response from Samsung USBy R&RAugust 12, 2025
Hi there LUDA2428,
Thank you for sharing how things are going with your Galaxy A36 5G. It’s great to hear you are enjoying your device overall. It can be challenging when your carrier’s coverage is limited in your area to get the full benefits of your device. No signal? No problem. You’re covered with Wi-Fi Calling from participating carriers. With this feature, you can make calls and send messages over a Wi-Fi connection when cellular service isn't available. Now you’ll never be denied a call or message because of a weak signal again. Find out more by checking out the article linked below.
Turn on Wi-Fi Calling on Galaxy phones
https://www.samsung.com/us/support/answer/ANS10001348/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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