Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Samsung A36
on July 28, 2025
Posted by: Tealbutterfly316
[This review was collected as part of a promotion.] Great phone. Good resolution, large display operates fast. I wanted the Samsung A56 it was out of stock. I would recommend this the A 36. It is worth the money and value
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Review of product
on July 28, 2025
Posted by: Momma2
[This review was collected as part of a promotion.] Galaxy AI is great. Thank you for chance at winning a gift card!
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hey, and thank you, Momma2!
We’re so happy to hear that the Galaxy A36 5G is bringing joy to your everyday moments! With its vibrant 6.7″ 120 Hz Super AMOLED display, powerful Snapdragon 6 Gen 3 processor, and durable Gorilla Glass Victus+ build, the Galaxy A36 5G offers a premium feel at an affordable mid-range price. Plus, you’re covered with six years of OS updates and security patches, ensuring long-lasting performance that’s rare outside of flagship models. The battery is reliable, and with 45 W fast charging, you can quickly get back to your day. It’s truly convenient! While this model doesn’t have the full rollout of Galaxy AI, you do have the benefit of Awesome Intelligence and other AI-modeled features. Thank you so much for sharing your experience. With warm regards, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We’re so happy to hear that the Galaxy A36 5G is bringing joy to your everyday moments! With its vibrant 6.7″ 120 Hz Super AMOLED display, powerful Snapdragon 6 Gen 3 processor, and durable Gorilla Glass Victus+ build, the Galaxy A36 5G offers a premium feel at an affordable mid-range price. Plus, you’re covered with six years of OS updates and security patches, ensuring long-lasting performance that’s rare outside of flagship models. The battery is reliable, and with 45 W fast charging, you can quickly get back to your day. It’s truly convenient! While this model doesn’t have the full rollout of Galaxy AI, you do have the benefit of Awesome Intelligence and other AI-modeled features. Thank you so much for sharing your experience. With warm regards, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Too simple and Too slow
on July 28, 2025
Posted by: Chocopancake
[This review was collected as part of a promotion.] Outside of Galaxy AI, which is the best part of my phone, the interface is not the best. It's slow and I find it bulky. Yes in ways it's good to have a simple phone that's not complicated to operate. On the other hand in today's evolving market, having a slow processor it feels light-years behind. The battery charges too slow and I personally feel like not enough memory for even a person with a limited lifestyle. I do believe there is great room for improvement.
Value
2
Response from Samsung USBy R&R, July 30, 2025
Hey Chocopancake,
We truly appreciate your feedback on your Galaxy A36 5G, it means a lot! This device is crafted to serve various needs, and we’re always working to improve it with your insights. When it comes to charging, you have several options. For the best and safest experience, we recommend using an authentic Samsung-approved charger. With a Samsung charger, you can quickly recharge your device to full power. Your Galaxy device supports Fast charging, Super-fast charging, and Wireless charging. To access these features, go to Settings > Battery > Charging settings. Here, you can toggle the switches for Fast charging or Fast wireless charging. You’ll only see the supported speeds for your device. The phone automatically chooses the fastest charging option available, depending on the charger you’re using and the battery’s status. To activate Fast or Super-fast charging, connect the USB cable to your phone and plug the charger into an outlet. For wireless charging, place your device on a compatible pad. The device will briefly show a message indicating that charging has begun, including the current speed and an estimated time to full charge. After a moment, you’ll see a message confirming that charging is in progress and showing the remaining time. When your battery is fully charged, disconnect the charger from your device and the outlet. You can find more info about charging speeds through the links below. We encourage you to explore the latest tips and updates via Samsung Members or Settings, as we’re constantly releasing new enhancements. Your input means a lot to us. Samsung, Designed for today, ready for tomorrow.
How to fast charge your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002871/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We truly appreciate your feedback on your Galaxy A36 5G, it means a lot! This device is crafted to serve various needs, and we’re always working to improve it with your insights. When it comes to charging, you have several options. For the best and safest experience, we recommend using an authentic Samsung-approved charger. With a Samsung charger, you can quickly recharge your device to full power. Your Galaxy device supports Fast charging, Super-fast charging, and Wireless charging. To access these features, go to Settings > Battery > Charging settings. Here, you can toggle the switches for Fast charging or Fast wireless charging. You’ll only see the supported speeds for your device. The phone automatically chooses the fastest charging option available, depending on the charger you’re using and the battery’s status. To activate Fast or Super-fast charging, connect the USB cable to your phone and plug the charger into an outlet. For wireless charging, place your device on a compatible pad. The device will briefly show a message indicating that charging has begun, including the current speed and an estimated time to full charge. After a moment, you’ll see a message confirming that charging is in progress and showing the remaining time. When your battery is fully charged, disconnect the charger from your device and the outlet. You can find more info about charging speeds through the links below. We encourage you to explore the latest tips and updates via Samsung Members or Settings, as we’re constantly releasing new enhancements. Your input means a lot to us. Samsung, Designed for today, ready for tomorrow.
How to fast charge your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002871/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about this phone
on July 28, 2025
Posted by: Love38
[This review was collected as part of a promotion.] Love everything about this phone, from taking pictures of my daughter to taking pictures of nature during our walks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, great prices
on July 28, 2025
Posted by: Marc0s
[This review was collected as part of a promotion.] I have not yet used the Galaxy AI function very much, but the little I have used it is pretty intuitive (I haven't seen any comprehensive explanations or directions)
The only drawback is a lack of power and both battery life and computing power. It's not bad, but I thought this phone would have more of each.
I like the green of the phone in my hand & reception is pretty good in an area where I don't usually get a strong signal.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on July 28, 2025
Posted by: Vett1984
[This review was collected as part of a promotion.] Galaxy A1 phone works great the streaming is good music quality and video quality is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great amount of app spaces
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My A53 has helped me with researching my truck driveing job on so many ways.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is all around amazing
on July 28, 2025
Posted by: Tapp2go
[This review was collected as part of a promotion.] I have the galaxy a15 it's been a very good phone for me I'm not rich enough for the other galaxy phone but what this phone does for me is enough to keep me going thank you and God bless
Value
5
Written by a customer while visiting Samsung US