Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
2
Metro was better
on July 28, 2025
Posted by: Amber112
[This review was collected as part of a promotion.] I've never had so many problems as I do with this phone. It's always freezing and kicking me out of what im doing. I also shouldn't have to reset it 3 times a day for it to work properly.
Value
2
Response from Samsung USBy R&R, August 1, 2025
Hey there Amber112,
Thank you so much for sharing your feedback on the Galaxy A36 5G! We truly appreciate your input, as it helps us continue to create devices that are not only beautifully designed but also provide smooth performance. You’ll find easy access to helpful features like Device Care and software updates. Feel free to check out the online links below for tips on how to optimize your device and stay up-to-date. We’re grateful to have you as part of our ongoing journey of innovation. Samsung: built for what’s next!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your feedback on the Galaxy A36 5G! We truly appreciate your input, as it helps us continue to create devices that are not only beautifully designed but also provide smooth performance. You’ll find easy access to helpful features like Device Care and software updates. Feel free to check out the online links below for tips on how to optimize your device and stay up-to-date. We’re grateful to have you as part of our ongoing journey of innovation. Samsung: built for what’s next!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Its the greatest of all the phones i have had.
on July 28, 2025
Posted by: Bekleidung
[This review was collected as part of a promotion.] Between all the s23 a32 and a36 I would have to say the a36 is the best running from all, the size of it is great as it is easier to type on the keyboard. I like that the galaxy ai does not try to integrate itself into everything I do. My only problem with it is I wish the battery life was better. Overall I would rate the galaxy a36 a 9/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best I've had from Samsung
on July 28, 2025
Posted by: Shortcake
[This review was collected as part of a promotion.] All the features are good and I've never dealt with A1 until I got this new phone. There's so many great things you can do and it's very nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is great
on July 28, 2025
Posted by: Momajones88
[This review was collected as part of a promotion.] Galaxy AI is great
Galaxy AI is great
Galaxy AI is great
Galaxy AI is great
Galaxy AI is great
Galaxy AI is great
Galaxy AI is great
Galaxy AI is great
Galaxy AI is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has everything i need and more.
on July 28, 2025
Posted by: Shrogre
[This review was collected as part of a promotion.] This phone works great with Galaxy AI, streaming movies or other streaming media. It has a nice sound for streaming music. Great storage capacity for all those Galaxy AI generated images. The camera is very crisp, clear for all those photos you may take.
Overall im very satisfied with the cellular device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Affordable phone with great features!
on July 28, 2025
Posted by: Tribus
[This review was collected as part of a promotion.] The A36 is an affordable device with amazing features such as Galaxy AI!
I love this phone and it fits my budget for a great device with robust features without the ridiculous price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They sound great
on July 28, 2025
Posted by: Meldogg80
[This review was collected as part of a promotion.] I use my device for music movies and watching and recording videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Photo and text and talk
on July 28, 2025
Posted by: KDog1972
[This review was collected as part of a promotion.] Talk, text, photos and gaming, videos,streaming online, shopping, navigating
Value
5
Written by a customer while visiting Samsung US