Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
2
Really good phone. Just like the more advanced S
on July 22, 2025
Posted by: Autoboto
[This review was collected as part of a promotion.] Good phone. It's nearly as equipped as the S series. Just not my style. Highly recommend it to other users though
Value
2
Response from Samsung USBy R&R, July 22, 2025
Hi there Autoboto,
Thanks so much for sharing your thoughts on the Galaxy A36 5G! We're excited to tell you more about this device, which features a stunning 6.7″ 120 Hz Super AMOLED display, a Snapdragon 6 Gen 3 processor, and Gorilla Glass Victus+ for added durability. It feels truly premium while being affordably priced, all designed to make your everyday life more enjoyable. Many users have loved adding this device to their tech collection, and your feedback helps us make things even better. We're grateful for your loyalty to Samsung; your insights truly inspire us to keep innovating!
-Ty
Samsung Support
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Samsung Community
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Thanks so much for sharing your thoughts on the Galaxy A36 5G! We're excited to tell you more about this device, which features a stunning 6.7″ 120 Hz Super AMOLED display, a Snapdragon 6 Gen 3 processor, and Gorilla Glass Victus+ for added durability. It feels truly premium while being affordably priced, all designed to make your everyday life more enjoyable. Many users have loved adding this device to their tech collection, and your feedback helps us make things even better. We're grateful for your loyalty to Samsung; your insights truly inspire us to keep innovating!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Hope it's goid
on July 22, 2025
Posted by: Shawstsr
[This review was collected as part of a promotion.] Galaxy AI is the best i used hope others buy this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 23, 2025
Posted by: Peggy6887
[This review was collected as part of a promotion.] I recently bought the A36 5g and love it! Does everything I need and more, even the galaxy AI is great!
Value
5
Response from Samsung USBy R&R, July 23, 2025
Hi there Peggy6887!
Your feedback on the Galaxy A36 5G truly made our day! We love hearing how its reliable performance and sleek design resonate with you. Even though this model hasn't yet received the full Galaxy AI rollout, it’s packed with many smart and innovative features that make your experience special. We genuinely appreciate your trust and your wonderful five-star review. We’re so happy to have you as part of the Samsung family. Keep being awesome, and thank you so much from all of us!
-Ty
Samsung Support
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Samsung Community
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Your feedback on the Galaxy A36 5G truly made our day! We love hearing how its reliable performance and sleek design resonate with you. Even though this model hasn't yet received the full Galaxy AI rollout, it’s packed with many smart and innovative features that make your experience special. We genuinely appreciate your trust and your wonderful five-star review. We’re so happy to have you as part of the Samsung family. Keep being awesome, and thank you so much from all of us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 23, 2025
Posted by: HitzCurbz2
[This review was collected as part of a promotion.] My Galaxy AI is so easy to use. The only problem I had was making it hard to use, unlike my other Galaxy phones. The features are great and each day I find more uses for my phone. Definitely my go to. And the quality of the pictures is extraordinary fabulous 👌 coming from an awful photographer!! Great purchase!
Value
5
Response from Samsung USBy R&R, July 23, 2025
Hiya HitzCurbz2,
Your wonderful feedback about the Galaxy A36 5G truly brightened our day. The triple-stack camera system with the 50MP main camera is definitely a favorite! Although this device doesn’t have the complete Galaxy AI rollout, it still offers many smart and intuitive features that set it apart. We really appreciate you sharing your love for Samsung with us. It’s our pleasure to be part of your experience. Thank you again for being part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Your wonderful feedback about the Galaxy A36 5G truly brightened our day. The triple-stack camera system with the 50MP main camera is definitely a favorite! Although this device doesn’t have the complete Galaxy AI rollout, it still offers many smart and intuitive features that set it apart. We really appreciate you sharing your love for Samsung with us. It’s our pleasure to be part of your experience. Thank you again for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This product works well in form and function
on July 23, 2025
Posted by: Caramelbaby69
[This review was collected as part of a promotion.] I needed a device to keep up with my busy lifestyle and down time. I use my A36 to stay organized. whether it's sending emails to my choir, and clients, studying academic material, listening to music I have to learn, this phone does it all! I really like the quality of the pics and videos. This was a huge upgrade from my previous phone! I also like to play domino's and pool.
Value
4
Response from Samsung USBy R&R, July 25, 2025
Hi Caramelbaby69,
Thanks so much for sharing your experience with the Galaxy A36 5G! It’s wonderful to hear how seamlessly your device supports both your busy days and your relaxing moments. Whether you're staying connected, studying, jamming to music, or capturing special memories, the A36 5G is designed to keep up with everything you do. We’re so glad you’re happy with the camera quality and think the upgrade was a great choice. It’s fantastic to see how you’re making the most of all the features this device offers, hearing how it fits into your life truly makes our day!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks so much for sharing your experience with the Galaxy A36 5G! It’s wonderful to hear how seamlessly your device supports both your busy days and your relaxing moments. Whether you're staying connected, studying, jamming to music, or capturing special memories, the A36 5G is designed to keep up with everything you do. We’re so glad you’re happy with the camera quality and think the upgrade was a great choice. It’s fantastic to see how you’re making the most of all the features this device offers, hearing how it fits into your life truly makes our day!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on July 24, 2025
Posted by: Cassssss
[This review was collected as part of a promotion.] I like this phone, the Samsung AI is helpful and easily accessible. The only thing I don't care for is that it doesn't take a memory card.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its the little things sometimes.
on July 25, 2025
Posted by: Smills
[This review was collected as part of a promotion.] Hello, so I use my phone mostly to obviously keep connected to family and friends that aren't near to me. But I also use my phone to conduct emails and documents. One feature this phone could have that would step it up would be the talk to text option. It does the voice message option but doesn't clearly if at all give you the option for talk to text. My boyfriend who has the same phone downloaded another keyboard I believe was the G board to be able to do this. Which shouldn't of had to be done. All phones should offer it. Besides that im overall happy with my experience with my Galaxy A36. I also can appreciate the Samsung wallet where I can also access my passwords to my accounts with ease. I also appreciate the AI that I can access and easily look things up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's work
on July 25, 2025
Posted by: Bisxiut
[This review was collected as part of a promotion.] It's a nice phone no glot c he's yet it's slim design fits in my back pocket nicely
Value
5
Response from Samsung USBy R&R, July 25, 2025
Bonjour Bisxiut,
Thank you so much for reviewing the Galaxy A36 5G! We’re really happy to hear that you're enjoying its smooth, dependable performance and that its slim design fits perfectly into your daily routine, literally! The Galaxy A36 5G was created with both style and functionality in mind, and it’s wonderful to know it’s living up to your expectations. We truly appreciate you being part of the Galaxy family, and we can’t wait to see how your device continues to support and brighten your lifestyle.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you so much for reviewing the Galaxy A36 5G! We’re really happy to hear that you're enjoying its smooth, dependable performance and that its slim design fits perfectly into your daily routine, literally! The Galaxy A36 5G was created with both style and functionality in mind, and it’s wonderful to know it’s living up to your expectations. We truly appreciate you being part of the Galaxy family, and we can’t wait to see how your device continues to support and brighten your lifestyle.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US