Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
My thoughts
on July 9, 2025
Posted by: Derry59
[This review was collected as part of a promotion.] I purchased it thru boost mobile store. Everything is fine except the battery isn't as good as my A32 series. Its fast and I wish storage could be using SD cards like my A32 as well 😪
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone always tells me I have lost network
on July 9, 2025
Posted by: Angela
[This review was collected as part of a promotion.] No one can tell me why I keep getting network lost so I can't make calls on my cell phone so there for I don't like this phone.
Value
4
Response from Samsung USBy R&R, July 16, 2025
Hello Angela,
Thanks so much for keeping us updated on your Galaxy A36 5G! If your phone isn't getting a strong signal, it might be tricky to go online or make calls. This could be due to your SIM card, damage to your phone, or concerns with your account or carrier. If you've recently switched carriers, double-check that your SIM card is inserted correctly and isn’t damaged. If everything looks good with your carrier, try resetting your network settings by going to Settings > General management > Reset > Reset network settings, and enter your security info if asked. Additionally, Wi-Fi calling can sometimes activate unexpectedly, making it hard to make calls, so be aware of this. For more helpful tips, check out our online guide, which provides detailed steps, or reach out to our Samsung Support Team; we’re always happy to help. Thanks for being part of the Samsung family!
Galaxy phone is unable to make or receive calls.
https://www.samsung.com/us/support/troubleshoot/TSG10001939/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks so much for keeping us updated on your Galaxy A36 5G! If your phone isn't getting a strong signal, it might be tricky to go online or make calls. This could be due to your SIM card, damage to your phone, or concerns with your account or carrier. If you've recently switched carriers, double-check that your SIM card is inserted correctly and isn’t damaged. If everything looks good with your carrier, try resetting your network settings by going to Settings > General management > Reset > Reset network settings, and enter your security info if asked. Additionally, Wi-Fi calling can sometimes activate unexpectedly, making it hard to make calls, so be aware of this. For more helpful tips, check out our online guide, which provides detailed steps, or reach out to our Samsung Support Team; we’re always happy to help. Thanks for being part of the Samsung family!
Galaxy phone is unable to make or receive calls.
https://www.samsung.com/us/support/troubleshoot/TSG10001939/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Lifelong diehard A series fan.
on July 10, 2025
Posted by: LuvvlyLux
[This review was collected as part of a promotion.] Great display, long battery, durable, and smooth performance with long-term updates. Excellent value!
Value
3
Response from Samsung USBy R&R, July 10, 2025
Bonjour LuvvlyLux,
Thank you very much for taking the time to share your love for your Galaxy A36 5G. We love hearing from long-time Galaxy A Series fans like you! Out here delivering the smooth, reliable performance and longer battery life you have come to expect, all wrapped in a design that holds up over time. Six years of security updates and day-to-day dependability continue to be priorities as we evolve the A Series to meet modern technological advancements. Thanks for spotlighting your experience. We value you as a loyal Samsung user and hope you continue to enjoy the journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thank you very much for taking the time to share your love for your Galaxy A36 5G. We love hearing from long-time Galaxy A Series fans like you! Out here delivering the smooth, reliable performance and longer battery life you have come to expect, all wrapped in a design that holds up over time. Six years of security updates and day-to-day dependability continue to be priorities as we evolve the A Series to meet modern technological advancements. Thanks for spotlighting your experience. We value you as a loyal Samsung user and hope you continue to enjoy the journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Finally got a Galaxy
on July 10, 2025
Posted by: ProudEnigma
[This review was collected as part of a promotion.] I love my phone! It works great and does everything I need it to do effortlessly. I love reading the Tips and support articles in Members. The Galaxy AI health insights I get when connected to my Samsung watch have been more helpful than I would've thought they'd be. The camera capabilities have made taking and editing pictures, not only easy but, a fun and enjoyable way to create different media with my pictures. The security features available to Galaxy users are superb, enabling me to feel secure having my personal data on my phone.
It took me a bit to get a Galaxy but now that I have one, I'll a Galaxy owner for life.
It took me a bit to get a Galaxy but now that I have one, I'll a Galaxy owner for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent with phones and other stuff and it works
on July 10, 2025
Posted by: Batman30
[This review was collected as part of a promotion.] I just like phone. And other stuff and movie apps and stuff like that
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very nice
on July 10, 2025
Posted by: Pizzarollguy
[This review was collected as part of a promotion.] When I first got my galaxy A36 it was a little glitchy but when I reset it it ran smoothly. The camera quality is OK not good but OK. yeah good phone overall
Value
5
Response from Samsung USBy R&R, July 11, 2025
What’s up Pizzarollguy,
We are glad to hear your Galaxy A36 5G has been running smoothly and delivering solid performance. Sometimes a quick restart is all it takes to unlock that seamless experience, and it sounds like you made the most of it! We appreciate your honest feedback on the camera. The A36 5G is built to strike a balance between dependable function and thoughtful design. It’s great to know it’s proving to be a good fit for your daily needs. Thanks for sharing your Samsung journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad to hear your Galaxy A36 5G has been running smoothly and delivering solid performance. Sometimes a quick restart is all it takes to unlock that seamless experience, and it sounds like you made the most of it! We appreciate your honest feedback on the camera. The A36 5G is built to strike a balance between dependable function and thoughtful design. It’s great to know it’s proving to be a good fit for your daily needs. Thanks for sharing your Samsung journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy
on July 11, 2025
Posted by: Lovemykids
[This review was collected as part of a promotion.] I use my phone for allof my internet needs,games, Facebook, TikTok, Instagram, messenger, to talk to my kids, all the above.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A36 5g is the best Phone I've ever seen
on July 12, 2025
Posted by: Phone2reviewer
[This review was collected as part of a promotion.] The best one I ever had has the best camera features and is compatible with lots the things
Value
5
Written by a customer while visiting Samsung US