Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Like the camera
on June 11, 2025
Posted by: EmilShabi2
[This review was collected as part of a promotion.] Galaxy Ai is one of the best features i use it specially to modify pictures and ad a few more details on it
Value
4
Response from Samsung USBy R&R, June 13, 2025
Good day EmilShabi2,
Thank you for highlighting your experience with the Galaxy A36 5G! We’re thrilled to hear that the camera and smart editing features have added value to your daily use, especially for those moments when capturing and enhancing a photo matters most.
While this model doesn’t include Galaxy AI, it’s packed with intelligent features that work seamlessly to simplify your smartphone experience, like smart image suggestions and adaptive performance tools designed to help you get the most out of your device.
With its sleek design, intuitive interface, and advanced camera capabilities, the Galaxy A36 5G remains a strong choice for users seeking performance and reliability in a single, smart package. Thank you for being part of the Samsung family.
-Ty
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Thank you for highlighting your experience with the Galaxy A36 5G! We’re thrilled to hear that the camera and smart editing features have added value to your daily use, especially for those moments when capturing and enhancing a photo matters most.
While this model doesn’t include Galaxy AI, it’s packed with intelligent features that work seamlessly to simplify your smartphone experience, like smart image suggestions and adaptive performance tools designed to help you get the most out of your device.
With its sleek design, intuitive interface, and advanced camera capabilities, the Galaxy A36 5G remains a strong choice for users seeking performance and reliability in a single, smart package. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had in 28 years
on June 12, 2025
Posted by: Key2you
[This review was collected as part of a promotion.] Easiest transfer !!!! Quality speed and quality are superb 👌 and I kinda go through the phones. Wish the stops owner who tended to me was in better mood but she knew exactly what u needed even though I didn't. Thank you Albany boost! Always, key bishop
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features and few faults.
on June 12, 2025
Posted by: Noah1345
[This review was collected as part of a promotion.] ✅ What It Excels At
Display & Design
A vibrant 6.7″ Super AMOLED screen with a smooth 120 Hz refresh rate and impressive peak brightness up to 1,200–1,900 nits, making it sharp and readable outdoors .
Slim and relatively lightweight (195 g, 7.4 mm), with Gorilla Glass Victus+ and IP67 water/dust resistance—well-built without feeling heavy .
Battery & Charging
Robust 5,000 mAh battery easily lasts a full day or more; real-world tests show around 16 hours of video playback or over 24 hours of mixed usage .
45 W fast wired charging—around 60% in 30 minutes and full in about 75 minutes .
Software Support & Extras
Ships with Android 15 and Samsung’s One UI 7, plus “Awesome Intelligence” AI features like object eraser .
Heads-up support: 6 years of OS and security updates—exceptional in this segment .
---
⚠️ Where It Falls Short
Performance
Powered by Snapdragon 6 Gen 3 with 6–12 GB RAM; benchmarks show only modest gains—or even marginal lag—compared to its predecessor, the A35/Exynos 1380 .
Reviewers noted frequent micro-stutters, slow fingerprint sensor, and a general lack of “excitement” in daily use .
Lack of expandable storage
No micro‑SD card—limited to internal 128/256 GB. Remove this rare mid-range feature and you lose flexibility for media storage .
Camera & Video Limitations
Triple-lens setup (50 MP main + 8 MP ultrawide + 5 MP macro + 12 MP selfie). Good in daylight, but macro and low-light shots are typical budget-level, with washed-out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great visual display.....
on June 13, 2025
Posted by: MyTyMe
[This review was collected as part of a promotion.] Has the best visual display......and AI is like having your best friend with you all the time at anytime.....easy to transfer files from old phone to new A36....
Value
4
Response from Samsung USBy R&R, June 21, 2025
Thanks for the love, MyTyMe!
We're excited to hear that you're enjoying the vibrant display and smart convenience of your Galaxy A36! The innovative features truly feel like having a personal assistant in your pocket, and the easy file transfers make switching devices a breeze. Although this device does not have the full rollout of Galaxy AI, it still offers many features that enhance your user experience. The A36 is an excellent choice, delivering clarity, power, and support whenever you need it. Thank you for being a part of the Samsung community!
-Ty
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We're excited to hear that you're enjoying the vibrant display and smart convenience of your Galaxy A36! The innovative features truly feel like having a personal assistant in your pocket, and the easy file transfers make switching devices a breeze. Although this device does not have the full rollout of Galaxy AI, it still offers many features that enhance your user experience. The A36 is an excellent choice, delivering clarity, power, and support whenever you need it. Thank you for being a part of the Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
User Friendly
on June 14, 2025
Posted by: Catbug
[This review was collected as part of a promotion.] The size of the is just the right fit for your hand and is very user friendly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new A36 5G
on June 14, 2025
Posted by: JLeeRobs
[This review was collected as part of a promotion.] I received my new A36 in the mail last week. I was super excited to see how cool the new ai feature would be. And I haven't been disappointed. I've gotten an immediate and accurate, detailed answer to any question I've come up with so far. I'm still learning the features of this new device and I like it more as I get to know it better. So far, I'm head over heels for my handy little A36. Nothing but rave reviews from my prospective.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phones Ai is so cool 😎 end of story
on June 15, 2025
Posted by: Mikeyd63
[This review was collected as part of a promotion.] This phone is so awesome especially the price. I had no problem changing over from my a 16 5g at all. It is going to be a little while to check out the rest of the phone.
Value
4
Response from Samsung USBy R&R, July 10, 2025
Howdy Mikeyd63,
We are thrilled to hear that you are enjoying all the awesome intelligence features and everything the Galaxy A36 5G has to offer. With the Samsung SmartSwitch, transferring all your data from one device to another has never been faster. We appreciate your kind review. Thank you for being a part of the Samsung community.
-Ty
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We are thrilled to hear that you are enjoying all the awesome intelligence features and everything the Galaxy A36 5G has to offer. With the Samsung SmartSwitch, transferring all your data from one device to another has never been faster. We appreciate your kind review. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Just got this phone
on June 16, 2025
Posted by: Eve1lyn
[This review was collected as part of a promotion.] GALAXY AI ( i haven't test it yet) but i wanted a phone just like this and it has really nice features, I'm happy with the purchase.
Value
4
Response from Samsung USBy R&R, June 18, 2025
Thank you for sharing your excitement, Evellyn! We’re delighted to hear that you’re enjoying the Galaxy A36 5G. This device is designed to deliver powerful performance, seamless connectivity, and intelligent features that enhance everything from everyday tasks to more advanced experiences. Although this model doesn’t support Galaxy AI, it still offers many smart features to improve your user experience and simplify your daily activities. We’re thrilled to welcome you to the Galaxy family and encourage you to explore what makes the Galaxy A36 5G a standout choice. Thank you for your review. We appreciate your choice of Samsung.
-Ty
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-Ty
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Written by a customer while visiting Samsung US