Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Good phone good size good storage
on June 2, 2025
Posted by: Mae095
[This review was collected as part of a promotion.] My galaxy A36 is perfect for me
Good size
Plenty of storage
Good HD visual
Good size
Plenty of storage
Good HD visual
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for all ages!
on June 2, 2025
Posted by: BarbieGurl23
[This review was collected as part of a promotion.] I love my phone and the new Samsung AI features! This phone is the perfect size in my hand. Very easy to access, great storage for your precious photos and videos, great for those who download a good amount/ use a decent amount of apps. Picture quality is pretty good, and the flashlight on this is super bright!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Este producto se adapta a mis necesidades
on June 2, 2025
Posted by: Alex1616
[This review was collected as part of a promotion.] This device meets all my needs since with its "Galaxy AI" I can do activities such as editing photos and videos or PDF files with greater productivity, it is a device that I would definitely recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy a42 5g
on June 3, 2025
Posted by: Eshoppa
[This review was collected as part of a promotion.] The cellphone loses signal frequently, the voice on both sides sounds robotic while on a phone call
Value
2
Response from Samsung USBy R&R, June 5, 2025
Hello Eshoppa,
Thank you for sharing your experience with your Galaxy A36 5G. Based on your region and environment, your device may occasionally lose connection to the mobile network or experience slower network speeds. Your subscribed plan, location, and mobile network settings can all influence this. If you are using a 5G device but are unable to connect to 5G, we recommend checking with your carrier to confirm that you are enrolled in a 5G plan and that your account is in good standing. Additionally, verify that you are in an area that supports 5G connectivity. Please also ensure that Wi-Fi calling is disabled, as it may impact call quality depending on your Wi-Fi network. For more information on enhancing your mobile network experience, please refer to the online article titled “Troubleshooting mobile network connection on Samsung phones or tablets.” If you require further assistance or additional troubleshooting, please don’t hesitate to contact our Samsung Support Team. We’re here to help. Thank you for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A36 5G. Based on your region and environment, your device may occasionally lose connection to the mobile network or experience slower network speeds. Your subscribed plan, location, and mobile network settings can all influence this. If you are using a 5G device but are unable to connect to 5G, we recommend checking with your carrier to confirm that you are enrolled in a 5G plan and that your account is in good standing. Additionally, verify that you are in an area that supports 5G connectivity. Please also ensure that Wi-Fi calling is disabled, as it may impact call quality depending on your Wi-Fi network. For more information on enhancing your mobile network experience, please refer to the online article titled “Troubleshooting mobile network connection on Samsung phones or tablets.” If you require further assistance or additional troubleshooting, please don’t hesitate to contact our Samsung Support Team. We’re here to help. Thank you for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and how good the pics come out
on June 4, 2025
Posted by: Moemuli
[This review was collected as part of a promotion.] Love the camera on this phone and really am the settings. Love how much storage it has and basically this phone has everything I need
Value
5
Response from Samsung USBy R&R, June 6, 2025
Hey there Moemuli,
Thank you for sharing your experience with the Galaxy A36 5G! It's wonderful to hear that you're enjoying it so much! It's wonderful to hear that you're enjoying the camera quality and the generous storage capacity. Samsung is committed to delivering smart, intuitive features that enhance your everyday needs, from seamless settings to dynamic photography tools that help capture every moment clearly. The Galaxy A36 5G is still packed with AI-inspired enhancements that make navigating your phone smarter and more efficient. It's a great example of how Samsung continues to deliver meaningful innovation across all devices. Thank you again for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G! It's wonderful to hear that you're enjoying it so much! It's wonderful to hear that you're enjoying the camera quality and the generous storage capacity. Samsung is committed to delivering smart, intuitive features that enhance your everyday needs, from seamless settings to dynamic photography tools that help capture every moment clearly. The Galaxy A36 5G is still packed with AI-inspired enhancements that make navigating your phone smarter and more efficient. It's a great example of how Samsung continues to deliver meaningful innovation across all devices. Thank you again for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Capabilities are adaptive.
on June 4, 2025
Posted by: Pineapple
[This review was collected as part of a promotion.] The Galaxy Ai program allows me to get the information or app of my choice in the blink of an eye. Easy to use programs make life simpler. I also really like game capabilities!! I have tons of games that require a fast phone and this phone works great!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Well Made Phone
on June 4, 2025
Posted by: Dreamhunter63
[This review was collected as part of a promotion.] This is a great phone works well. For any one wanting an up grade we hos on a budget.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New stuff comming
on June 4, 2025
Posted by: Domore2
[This review was collected as part of a promotion.] The galaxy AI help me with everything and very useful. I can't stop using it very convenient and compatible with today's social ways of navigation
Value
4
Written by a customer while visiting Samsung US