Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
2
My phone has a mind of its own
on June 2, 2025
Posted by: MrsHaley
[This review was collected as part of a promotion.] My phone moves when I'm on it playing games or texting
Value
2
Response from Samsung USBy R&R, June 3, 2025
Hello there MrsHaley,
Thank you for letting us know how it Thank you for sharing your experience with your Galaxy A36 5G. It can be frustrating when your favorite app suddenly stops working and redirects you back to the home screen. This often occurs due to slow or unstable Wi-Fi or cellular data, which can result in app malfunctions. Another common reason for Android apps crashing is insufficient storage space on your device. This usually happens when heavy apps overload your device’s internal memory. To ensure optimal performance, please check that your device’s software and apps are updated to the latest versions.
Here’s how to update your software:
1. Go to **Settings**.
2. Tap on **Software update**.
3. Select **Download and install**.
4. Follow the on-screen instructions.
If you would like more tips and tricks, please don’t hesitate to contact our Samsung Support Team. Thank you for your review; we value you as a Samsung customer. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it Thank you for sharing your experience with your Galaxy A36 5G. It can be frustrating when your favorite app suddenly stops working and redirects you back to the home screen. This often occurs due to slow or unstable Wi-Fi or cellular data, which can result in app malfunctions. Another common reason for Android apps crashing is insufficient storage space on your device. This usually happens when heavy apps overload your device’s internal memory. To ensure optimal performance, please check that your device’s software and apps are updated to the latest versions.
Here’s how to update your software:
1. Go to **Settings**.
2. Tap on **Software update**.
3. Select **Download and install**.
4. Follow the on-screen instructions.
If you would like more tips and tricks, please don’t hesitate to contact our Samsung Support Team. Thank you for your review; we value you as a Samsung customer. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Photos and Video are phenomenal!
on June 2, 2025
Posted by: ZebraBoy19
[This review was collected as part of a promotion.] The Samsung Galaxy A36 5G is crisp and clear when making and taking a phone call. I basically do my research on phones and try to find the best one for taking photographs and videos. The Samsung Galaxy A36 takes really good photographs capturing every detail. The videos are just as crisp with every touch of detail being captured.
One of my favorite features of this phone is when you hold the home button you are able to circle something on the screen to find out what it is, where to buy it, etc. I really love that feature.
One thing I was disappointed about the Galaxy A36 is that it doesn't have the capabilities of wireless charging. That would have been the cherry on top if it did.
Another feature that is missing is that your not able to insert a micro SD card for extended storage. I always liked that feature because then I had a backup of my photos and videos. I am having to connect my phone to my computer and exporting them to an external hard drive.
I would highly recommend this phone for anyone that enjoys taking pictures, video, amd video chatting. I have not run into any issues with this phone yet.
One of my favorite features of this phone is when you hold the home button you are able to circle something on the screen to find out what it is, where to buy it, etc. I really love that feature.
One thing I was disappointed about the Galaxy A36 is that it doesn't have the capabilities of wireless charging. That would have been the cherry on top if it did.
Another feature that is missing is that your not able to insert a micro SD card for extended storage. I always liked that feature because then I had a backup of my photos and videos. I am having to connect my phone to my computer and exporting them to an external hard drive.
I would highly recommend this phone for anyone that enjoys taking pictures, video, amd video chatting. I have not run into any issues with this phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on June 2, 2025
Posted by: Dxhbk7155
[This review was collected as part of a promotion.] Great phone for the price. Battery life is great can go all day and not worry about it. Galaxy AI is really a game changer. Makes my life a whole lot easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelencia
on June 2, 2025
Posted by: Ogonzalez
[This review was collected as part of a promotion.] Es el mejor teléfono en relación calidad precio para una línea secundaria permite tener todas las facilidades y características para un gama media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 2, 2025
Posted by: Ghostinashell
[This review was collected as part of a promotion.] This is a great phone. Just under a flagship. Great features. The galaxy AI has helped me take notes, organize thoughts and text with ease. Photo editing is a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything and more!
on June 2, 2025
Posted by: Smhunter
[This review was collected as part of a promotion.] I love being able to get a Galaxy phone without the steep price tag. It doesn't have all the bells and whistles but does everything I need it to do. I haven't tried Galaxy ai yet but plan to very soon. Overall I'm very happy with this phone and plan on using it for quite some time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed
on June 2, 2025
Posted by: Jermoon
[This review was collected as part of a promotion.] Easy to use for basic needs, so far it's been reliable and haven't had any bug issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 5G LG 500 is consistent and exttremely reli
on June 2, 2025
Posted by: Gregory
[This review was collected as part of a promotion.] I love the instant sports access and the scoring hilights pictures and easy access is outstanding
Value
5
Written by a customer while visiting Samsung US