Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Agree with this
on October 8, 2025
Posted by: Hero2000
[This review was collected as part of a promotion.] Great device for daily use and Galaxy IA is helpful.
Value
4
Response from Samsung USBy R&R, November 6, 2025
Hey there Hero2000,
We’re pleased that the Galaxy A36 5G meets your daily needs. Samsung continues to add smart features to practical tools, making tasks like streaming, multitasking, and communication simpler. We're glad you're enjoying these features that bring ease and modernity to routine activities. Thank you for sharing your feedback, and we're happy to have you in the Samsung community.
-Ty
Samsung Support
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We’re pleased that the Galaxy A36 5G meets your daily needs. Samsung continues to add smart features to practical tools, making tasks like streaming, multitasking, and communication simpler. We're glad you're enjoying these features that bring ease and modernity to routine activities. Thank you for sharing your feedback, and we're happy to have you in the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Switch from my A42
on November 11, 2025
Posted by: ErikBayArea
[This review was collected as part of a promotion.] Too be honest I was thinking that there was going to be a Major upgrade with this device and too be honest it was basically completely the same and too be honest I thought the picture quality would be a Major Difference and how the phone runs or processes things when you are using it and too be honest it was the completely the same it sad that we pay the money for phone upgrades and you guys missed or messed up when describing the phone to me in the store maybe I just have to switch to another brand or another Samsung it's just crazy
Value
4
Response from Samsung USBy R&R, November 14, 2025
How is it going, ErikBayArea,
Thank you for sharing your thoughts on your Galaxy A36 5G. We understand the desire for a clear upgrade when switching devices, especially if you're used to the A42. Each Galaxy A series model has its own strengths, and the A36 5G focuses on stability, a sleek design, and intuitive improvements that get better over time. Picture quality and performance often shine brightest when paired with the latest software updates, so make sure your device is fully up to date. Additionally, regularly optimizing your device can lead to smoother performance. We appreciate your feedback and encourage you to explore the new smart feature tools; they often offer the biggest improvements over earlier A-series models. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
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Thank you for sharing your thoughts on your Galaxy A36 5G. We understand the desire for a clear upgrade when switching devices, especially if you're used to the A42. Each Galaxy A series model has its own strengths, and the A36 5G focuses on stability, a sleek design, and intuitive improvements that get better over time. Picture quality and performance often shine brightest when paired with the latest software updates, so make sure your device is fully up to date. Additionally, regularly optimizing your device can lead to smoother performance. We appreciate your feedback and encourage you to explore the new smart feature tools; they often offer the biggest improvements over earlier A-series models. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great except for one thing...
on December 6, 2025
Posted by: Kyllrot
[This review was collected as part of a promotion.] The a36 5g is a pretty great pbone i n my opinion. I mostly use it for srmtreaming music or watching youtube videos but recently i have discovered using ai to help anytime i need to do research on a process or unidentified objects which has been very useful. The only real problem ive had with the phone is make sure you have a good case. First time i dropped it done insurance totaled it.
Value
4
Response from Samsung USBy R&R, December 19, 2025
Hello Kyllrot,
Thank you for sharing your experience with the Galaxy A36 5G. It is great to hear how the device supports entertainment and everyday research through Galaxy AI features. Your feedback highlights how users combine device capabilities with personal setup choices We appreciate your thoughts and thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A36 5G. It is great to hear how the device supports entertainment and everyday research through Galaxy AI features. Your feedback highlights how users combine device capabilities with personal setup choices We appreciate your thoughts and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing battery and performance 👏🙂
on March 27, 2025
Posted by: Shahid
CPU Type
Octa-Core
CPU Speed
2.4GHz,1.8GHz
Best CPU for a daily usage phone 👏
Octa-Core
CPU Speed
2.4GHz,1.8GHz
Best CPU for a daily usage phone 👏
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Capacity (mAh, Typical) 5000
on March 27, 2025
Posted by: Anonymous
This battery life is massive.
Battery Capacity (mAh, Typical) 5000
Battery Capacity (mAh, Typical) 5000
Written by a customer while visiting Samsung US
Customer Rating
4
Display
on March 27, 2025
Posted by: Anonymous
from India Kerala
Resolution (Main Display)
1080 x 2340 (FHD+)
Main Display Size
170.1mm (6.7" full rectangle) / 165.5mm (6.5" rounded corners)
1080 x 2340 (FHD+)
Main Display Size
170.1mm (6.7" full rectangle) / 165.5mm (6.5" rounded corners)
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Main Camera OiS
on March 27, 2025
Posted by: Abdurahman
from Ethiopia,Addis ababa
Expertise:Intermediate
Nice phone paired with amoled screen and good price.
I would recommend this to a friend!
Response from Samsung USBy R&R, April 17, 2025
Hello Abdurahman,
Thank you for reaching out and sharing your feedback on your Galaxy A36 5G! Galaxy A36 5G makes it easy to get more for your money, with powerful features that help you capture, connect, and create effortlessly. Watch the latest shows on a larger, 6.7" FHD+ Super AMOLED display. With a 120 Hz refresh rate and increased brightness of 1,200 nits, enjoy smooth scrolling and better visibility, even outdoors. You can catch all your favorite content with a smooth crisp display. We hope you continue to enjoy all the features on your Galaxy A36 5G! Thank you for making Samsung your go to choice!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for reaching out and sharing your feedback on your Galaxy A36 5G! Galaxy A36 5G makes it easy to get more for your money, with powerful features that help you capture, connect, and create effortlessly. Watch the latest shows on a larger, 6.7" FHD+ Super AMOLED display. With a 120 Hz refresh rate and increased brightness of 1,200 nits, enjoy smooth scrolling and better visibility, even outdoors. You can catch all your favorite content with a smooth crisp display. We hope you continue to enjoy all the features on your Galaxy A36 5G! Thank you for making Samsung your go to choice!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Greatest thing
on March 27, 2025
Posted by: ThrowingKnife
from Kurunegala, Srilanka
Expertise:Intermediate
Video Recording Resolution
UHD 4K (3840 x 2160)@30fps
UHD 4K (3840 x 2160)@30fps
Features
3
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US