Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
2
This product is only good for games to play
on November 5, 2025
Posted by: 12Jessiep
[This review was collected as part of a promotion.] "Galaxy AI' Features are pretty cool the colors a real vibrant and awesomely cool on the other hand I have Galaxy A 36 and I am not happy with the device at all I use my device for work and have had more things go wrong with it than actually work for me lost a lot of business because of it. But if u want to play games is sure works for that and not much else..... Wish I could get a device that actually does what the specs say it will do AI' is very smart on this device. Thanks for not much else
Value
2
Response from Samsung USBy R&R, November 6, 2025
Hey 12Jessiep
Thank you for sharing your experience with the Galaxy A36 5G. You highlighted its vibrant display and user-friendly smart features. We recognize that some users require a device capable of handling intensive multitasking or business tasks, and Samsung provides a variety of performance options within the Galaxy series to cater to those needs. Your feedback offers valuable insight into how different users engage with our devices, helping us understand real-world usage of our features. We appreciate your input and thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy A36 5G. You highlighted its vibrant display and user-friendly smart features. We recognize that some users require a device capable of handling intensive multitasking or business tasks, and Samsung provides a variety of performance options within the Galaxy series to cater to those needs. Your feedback offers valuable insight into how different users engage with our devices, helping us understand real-world usage of our features. We appreciate your input and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I want this phone.
on December 8, 2025
Posted by: Bigdude
[This review was collected as part of a promotion.] I really appreciate Samsung for keeping it going. Speakers are loud, and it's to accessible. Easy to work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery Capacity (mAh, Typical) 5000
on March 28, 2025
Posted by: NYX99
Battery Capacity (mAh, Typical)
5000
typical but better than iphones
5000
typical but better than iphones
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The super AMOLED DISPLAY IS AMAZING
on March 27, 2025
Posted by: Monsef
The best color the best view and angles I like Samsung screens
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good futureproof device
on March 28, 2025
Posted by: atishey
from India
Expertise:Expert
Supports every samsung device that has even released
Galaxy Ring,Galaxy Buds3 Pro,Galaxy Buds2 Pro,Galaxy Buds Pro,Galaxy Buds Live,Galaxy Buds+,Galaxy Buds3,Galaxy Buds2,Galaxy Buds,Galaxy Buds FE,Galaxy Fit3,Galaxy Fit2,Galaxy Fit e,Galaxy Fit,Galaxy Watch FE,Galaxy Watch Ultra,Galaxy Watch7,Galaxy Watch6,Galaxy Watch5,Galaxy Watch4,Galaxy Watch3,Galaxy Watch,Galaxy Watch Active2,Galaxy Watch Active
Galaxy Ring,Galaxy Buds3 Pro,Galaxy Buds2 Pro,Galaxy Buds Pro,Galaxy Buds Live,Galaxy Buds+,Galaxy Buds3,Galaxy Buds2,Galaxy Buds,Galaxy Buds FE,Galaxy Fit3,Galaxy Fit2,Galaxy Fit e,Galaxy Fit,Galaxy Watch FE,Galaxy Watch Ultra,Galaxy Watch7,Galaxy Watch6,Galaxy Watch5,Galaxy Watch4,Galaxy Watch3,Galaxy Watch,Galaxy Watch Active2,Galaxy Watch Active
allows 4k 30 fps recording in normal as well as ultrawide.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing feature
on March 28, 2025
Posted by: Mohsin
from New Jersey
Expertise:Expert
Technology (Main Display)
Super AMOLED
Color Depth (Main Display)
16M
Super AMOLED
Color Depth (Main Display)
16M
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad design
on June 21, 2025
Posted by: WickedCool
[This review was collected as part of a promotion.] To begin all, I can say, is I do dislike the location, to power down the device next main concern of taking a screenshot, which is no good. It doesn't have its original location or It's original set up of swiping, the front screen like it used to, which was quicker.
Very bad design on the memory on the phone, very bad design, no SD card slot and foremost.
If there was a way to move everything over in one shot without dragging, it would be nice plus the option to add even if it's cloud storage. So everything can be sent over it. The options for that it would be nice.
The only Decency the phone itself has it does function quick for normal things of what you're doing and that's about it.
I'll leave it like that.
Very bad design on the memory on the phone, very bad design, no SD card slot and foremost.
If there was a way to move everything over in one shot without dragging, it would be nice plus the option to add even if it's cloud storage. So everything can be sent over it. The options for that it would be nice.
The only Decency the phone itself has it does function quick for normal things of what you're doing and that's about it.
I'll leave it like that.
Value
2
Response from Samsung USBy R&R, June 23, 2025
Hey WickedCool,
Thank you for sharing your thoughts and detailed experience with us. We appreciate your insights on design and usability, and it's clear that you value seamless and intuitive functionality. While the Galaxy A36 may have a slightly different layout compared to previous models, it's great to hear that it still delivers quick performance for your daily needs. We are constantly evolving, and user feedback like yours helps guide improvements across the Galaxy lineup. Thank you for choosing Samsung—innovation inspired by you.
-Ty
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Thank you for sharing your thoughts and detailed experience with us. We appreciate your insights on design and usability, and it's clear that you value seamless and intuitive functionality. While the Galaxy A36 may have a slightly different layout compared to previous models, it's great to hear that it still delivers quick performance for your daily needs. We are constantly evolving, and user feedback like yours helps guide improvements across the Galaxy lineup. Thank you for choosing Samsung—innovation inspired by you.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
A36 the good and the bad
on June 25, 2025
Posted by: Elroy1979
[This review was collected as part of a promotion.] It has all the bells and whistles as the upgraded galaxy AI which is helpful but has no spot for sd cards and is kinda weak construction and the plastic or glass on the back of the case easily breaks just with something else in ur pocket . It runs smooth as I do used it for everything from gaming and work and then entertainment although missjng the 3. 5 jack kinda sucks with an older home theater system but can always get a dongle....the front glass seems to hold up good and speed is nice just need a Lil more memorely but all in all it has good features for about all u can want to do and runs smooth even with the memory getting low....all around good phone for the price..
Value
4
Response from Samsung USBy R&R, June 26, 2025
Good day Elroy1979,
Thank you for your detailed review of the Galaxy A36 5G! It’s great to hear that the device is performing well for your day-to-day use, from gaming and work to entertainment. While this model doesn’t include Galaxy AI, it still offers a smart experience with features like Google Assistant and Gemini, complemented by the latest One UI 7.0 update. Combined with smooth performance and all-around versatility, the Galaxy A36 5G is a strong pick for anyone seeking a dependable and capable smartphone that keeps up with their lifestyle. Thank you for sharing your experience with us. We value you as a Samsung customer.
-Ty
Samsung Support
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Thank you for your detailed review of the Galaxy A36 5G! It’s great to hear that the device is performing well for your day-to-day use, from gaming and work to entertainment. While this model doesn’t include Galaxy AI, it still offers a smart experience with features like Google Assistant and Gemini, complemented by the latest One UI 7.0 update. Combined with smooth performance and all-around versatility, the Galaxy A36 5G is a strong pick for anyone seeking a dependable and capable smartphone that keeps up with their lifestyle. Thank you for sharing your experience with us. We value you as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US