Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
A Goldilocks Phone: Reliable and Versatile
on November 27, 2025
Posted by: HappyToBeHere
[This review was collected as part of a promotion.] I am a person who is not easily impressed and tends to be discerning in my buying habits, especially for large purchases. However, I've been loyal to Samsung products for quite some time because in the half a decade I've been using Galaxy phones, they tend to last a long time with not many serious issues. When my last phone finally went kaput, it was just natural to go with a Galaxy again and it has, again, been a pleasure to use.
The battery life is solid and reliable for a day's worth of work. In my experience, the phone has lasted a full 12 hours of continuous use on things like reading eBooks and playing games of Balatro until I needed to grab a charger. The Galaxy AI works well for casual use and the camera is a huge step up from the previous model. Along with that, it can maintain a strong signal even when there's outside interference or you have to venture out into the wilderness which has been a huge help when I go hiking.
Overall, it's a good phone for people who need something steady, reliable, and functional. I like it.
Value
4
Response from Samsung USBy R&R, December 5, 2025
Hey there HappyToBeHere,
Thank you for taking the time to reach out and share your feedback! Your review perfectly reflects what the Galaxy A36 5G was made for: reliable performance, smart features, and all-day battery life. The combination of improved smart functions and advanced battery management makes sure your phone adapts to both work and play. We’re excited that it continues to meet your needs with strength and versatility wherever you go. Thank you for your thoughtful feedback and for being part of the Samsung family.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to reach out and share your feedback! Your review perfectly reflects what the Galaxy A36 5G was made for: reliable performance, smart features, and all-day battery life. The combination of improved smart functions and advanced battery management makes sure your phone adapts to both work and play. We’re excited that it continues to meet your needs with strength and versatility wherever you go. Thank you for your thoughtful feedback and for being part of the Samsung family.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great overall. Like the galaxy apps
on November 30, 2025
Posted by: Chrisaden1
[This review was collected as part of a promotion.] It's an overall great phone. Apps load fast. It also seems to have better security than my Google phone.i like that I have access to the Samsung sphere of apps. This phone is great I think.
Value
4
Response from Samsung USBy R&R, December 2, 2025
Hi there Chrisaden1,
We value hearing about your experience with the Galaxy A36 5G. Its vibrant display, fast 5G connectivity, and Galaxy app ecosystem are designed to make daily tasks easy and secure. Keep enjoying the momentum. We hope you continue to explore and discover all the features of your device. If you're interested in more tips, tricks, or learning more about your device, please see the linked article below. Thank you for reaching out, and we appreciate you choosing Samsung.
How to set up your new Samsung Galaxy A36 5G
https://www.samsung.com/us/support/answer/ANS10004966/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We value hearing about your experience with the Galaxy A36 5G. Its vibrant display, fast 5G connectivity, and Galaxy app ecosystem are designed to make daily tasks easy and secure. Keep enjoying the momentum. We hope you continue to explore and discover all the features of your device. If you're interested in more tips, tricks, or learning more about your device, please see the linked article below. Thank you for reaching out, and we appreciate you choosing Samsung.
How to set up your new Samsung Galaxy A36 5G
https://www.samsung.com/us/support/answer/ANS10004966/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 5, 2025
Posted by: Desertstormveteran
[This review was collected as part of a promotion.] So easy to learn and use I enjoy using the AI Features on the phone. Make photography so much fun editing photos. And the Gemini feature makes it easier to look up information. I would diffently recommend this phone to anyone looking for a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone easy features
on December 5, 2025
Posted by: Jenstandsstrong
[This review was collected as part of a promotion.] Love the AI feature. How it does everything? It's a great phone, easy to navigate. Love the AI feature and how easy it is to navigate over all Overall, very easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 5, 2025
Posted by: PlayaBboiK86
[This review was collected as part of a promotion.] Loving it and every sec n bit I use and own it. Love how effortlessly easy it is for me to play and listen to my music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied
on December 5, 2025
Posted by: Loveamazon25
[This review was collected as part of a promotion.] I've had my Samsung galaxy A36 for a few months and I've been pleased with it. It has a great battery life! I've experimented w Ai to write a song and it was humoring and quite interesting what Ai can do. No complaints here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on December 6, 2025
Posted by: Baysidegirl
[This review was collected as part of a promotion.] I absolutely love my Samsung A 36 5g phone! It's super fast, has plenty of storage, and does every task I may need at the moment. The camera isn't bad either ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am so very pleased with my Samsung Galaxy!
on December 6, 2025
Posted by: Canoose22
[This review was collected as part of a promotion.] I have owned Samsung mobile phones for 5 rears now, and decided it was time to upgrade. WOW, I am so happy with my new Samsung Galaxy mobile phone. There are so many new features, especially the AI that was pre-installed. It is quite an awesome feature. There are many things that can be done for me. It is like having my own personal assistant to help me learn new features. I don't think I would have been able to figure out how to use many of the new features if I didn't have the AI to teach me.
Thank you, Samsung for the wonderful experiences.
Thank you, Samsung for the wonderful experiences.
Value
5
Written by a customer while visiting Samsung US