Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
1
Product is expensive buy not worth the price
on October 29, 2025
Posted by: Bezzel13
[This review was collected as part of a promotion.] I think the phone is outdated. I Use the AI feature alot for work so that a good thing.
Value
1
Response from Samsung USBy R&R, October 29, 2025
Hello Bezzel13,
Thank you for sharing your experience with the Galaxy A36 5G. Equipped with the Snapdragon 6 Gen 3 processor, it stands out as a top performer in the A Series, notably with improved graphics. Features like Gemini and Google Assistant further enhance the device's capabilities. For a better user experience, please follow the link below to explore all the features of your Galaxy A36 5G. We value your feedback and appreciate your choice of Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A36 5G. Equipped with the Snapdragon 6 Gen 3 processor, it stands out as a top performer in the A Series, notably with improved graphics. Features like Gemini and Google Assistant further enhance the device's capabilities. For a better user experience, please follow the link below to explore all the features of your Galaxy A36 5G. We value your feedback and appreciate your choice of Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on November 1, 2025
Posted by: Michael
[This review was collected as part of a promotion.] Galaxy -A36-5G is a great phone for calling contact
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hello there, Michael,
Thank you for sharing your experience with the Galaxy A36 5G. Its call clarity and contact management features are designed to be simple and reliable, and it’s great to hear they work well for you. Samsung built the A36 5G to combine everyday essentials with smooth performance, and your review highlights exactly why it’s such a great choice. Thanks for making Samsung your go-to option.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A36 5G. Its call clarity and contact management features are designed to be simple and reliable, and it’s great to hear they work well for you. Samsung built the A36 5G to combine everyday essentials with smooth performance, and your review highlights exactly why it’s such a great choice. Thanks for making Samsung your go-to option.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
What a cell phone should do.
on November 11, 2025
Posted by: RoyGala36
[This review was collected as part of a promotion.] This cell phone simply does what a cell phone should do, and has features that are on par with higher end cellulars such as camera resolution/quality and provides an emulated or virtual cell phone along with using a sim card, simultaneously, if the user needs for example, a separate business line. The memory provides enough space to store apps and documents while the hardware allows a broad, flexibility to enable exotic apps such as spectroscopy or sound into photo. Overall, the price and quality for Galaxy AI and what it does outweighs the high end, sweet brands, which sour the restrictions and price for what THEY do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Easy to use. No fancy features
on November 14, 2025
Posted by: Lala4ever
[This review was collected as part of a promotion.] It is a simple phone for those who just need a phone
Not hard to figure out.
Not hard to figure out.
Value
3
Response from Samsung USBy R&R, November 17, 2025
Hey there Lala4ever
Thank you for your feedback on the Galaxy A36 5G. This device was designed to offer simplicity and efficiency for users who appreciate easy operation, smooth navigation, and dependable 5G connectivity. We're glad to hear you found it easy to use; that aligns with the goals of the Galaxy A series. For users looking to explore more features, smart functionalities and One UI customization options provide additional personalization and utility as they become more experienced. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for your feedback on the Galaxy A36 5G. This device was designed to offer simplicity and efficiency for users who appreciate easy operation, smooth navigation, and dependable 5G connectivity. We're glad to hear you found it easy to use; that aligns with the goals of the Galaxy A series. For users looking to explore more features, smart functionalities and One UI customization options provide additional personalization and utility as they become more experienced. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on November 15, 2025
Posted by: MajicJ
This is one of the best phones ever! I recently upgraded my Moto G 5G 2023 to this Samsung A36 for my 16th birthday, and it was worth it. Great camera, good performance, 6 OS updates. I'd definitely recommend this phone for a friend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung galaxy a36 phone
on November 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I would love to get more Samsung product.Like phone's tablet's computer earbuds.Your watch or anything else thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good not great
on November 25, 2025
Posted by: Vegasrex
[This review was collected as part of a promotion.] Too much bloat apps can't uninstall. But it's fast and cool
Value
3
Response from Samsung USBy R&R, November 26, 2025
Hello Vegasrex,
We appreciate your honest review of the Galaxy A36 5G. This model was designed for speed, clarity, and smart, intuitive functionality, with One UI allowing users to customize their experience and optimize space. Your feedback on app flexibility is valuable and helps us find ways to make the Galaxy experience even cleaner and more personal in the future. Please check out the linked article to learn more about managing malware and app control. We thank you for your review. Thank you for choosing Samsung as your go-to brand.
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
Manage apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001912/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We appreciate your honest review of the Galaxy A36 5G. This model was designed for speed, clarity, and smart, intuitive functionality, with One UI allowing users to customize their experience and optimize space. Your feedback on app flexibility is valuable and helps us find ways to make the Galaxy experience even cleaner and more personal in the future. Please check out the linked article to learn more about managing malware and app control. We thank you for your review. Thank you for choosing Samsung as your go-to brand.
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
Manage apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001912/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
An affordable phone that's a delight to use
on November 26, 2025
Posted by: Lalalo
[This review was collected as part of a promotion.] I adore my Samsung A36 5G phone. Its fast, has a vibrant screen and a wonderful camera. I use it to stream video, social media, make art, play games, journal and talk to friends and family. It handles everything I need it to do with ease.
Value
5
Response from Samsung USBy R&R, December 4, 2025
Hola Lalalo,
We enjoy hearing how much you create and share with Galaxy A36 5G. The vibrant display and smooth performance are designed for play, work, and everything in between. Thank you for your wonderful feedback, and thank you for choosing Samsung.
Ty
Samsung Support
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Samsung Community
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Facebook
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We enjoy hearing how much you create and share with Galaxy A36 5G. The vibrant display and smooth performance are designed for play, work, and everything in between. Thank you for your wonderful feedback, and thank you for choosing Samsung.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US