Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
This product has great features.
on December 5, 2025
Posted by: Anubis
[This review was collected as part of a promotion.] The Galaxy A36 5G is a great phone for everyone. It is lightning fast with enough memory to keep up with all your needs. The cameras take a beautiful picture and the sound quality is amazing. With the integrated AI that actually is able to understand your questions and give the answers you need it's really impressive. I really love my little Samsung.
Value
4
Response from Samsung USBy R&R, December 29, 2025
Hello Anubis,
Thank you for sharing your experience with the Galaxy A36 5G. The design strikes a balance between performance and user-friendliness, offering everyday features alongside innovative tools. Your feedback highlights how seamlessly these elements work together. We appreciate you choosing Samsung and sharing your positive experience.
-Ty
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Thank you for sharing your experience with the Galaxy A36 5G. The design strikes a balance between performance and user-friendliness, offering everyday features alongside innovative tools. Your feedback highlights how seamlessly these elements work together. We appreciate you choosing Samsung and sharing your positive experience.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Delight A36 5G
on December 5, 2025
Posted by: RVGranny
[This review was collected as part of a promotion.] I just received my new phone and set up was a breeze for the 79 year old granny. Everything was so easy and with AI, I couldn't be more happy. All my icons were transferred, my info, my photos and it all made sense. I could understand all the jargon and relate instead of feeling like a flunkie. Samsung has been my phone from the first day i joined the cell phone craze and I wouldn't go with anything but SAMSUNG! Thank you for making the best all around phone.
Value
4
Response from Samsung USBy R&R, December 22, 2025
Howdy RVGranny,
Thank you for sharing such a meaningful experience with the Galaxy A36 5G. Making technology feel approachable and intuitive is at the core of the Galaxy ecosystem and design. We appreciate your kind words and thank you for being part of the Samsung family.
-Ty
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Thank you for sharing such a meaningful experience with the Galaxy A36 5G. Making technology feel approachable and intuitive is at the core of the Galaxy ecosystem and design. We appreciate your kind words and thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Easiest phone to operate WITH ALL THE HI-TECH STIL
on December 5, 2025
Posted by: Chrisie
[This review was collected as part of a promotion.] Love the ease of use with this phone with all the amazing galaxy ai tech to explore this phone. I am without a doubt a samsung fan no device on the market holds up as well or preforms as fast without loosing quality. Samsung galaxy helps guide you through the tech world no matter the age or task being worked on it offers something to everyone. Love love love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen size is great,could be faster though
on December 6, 2025
Posted by: Coinage
[This review was collected as part of a promotion.] The A.I. is amazing. The speed of learning is outta this world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's slow I
on December 6, 2025
Posted by: Markeyshere
[This review was collected as part of a promotion.] I always gotta the newest phone but had a stroke and can't afford a newer phone nolonger
Value
3
Response from Samsung USBy R&R, December 12, 2025
Hello there Markeyshere,
Thank you for your continued support of Galaxy. The A36 5G is built to offer reliable connectivity and modern features at an accessible price point. Your loyalty is highly valued, and your feedback guides us in creating devices that consistently perform well for all users. We appreciate your sharing your experience and being part of the Samsung community.
-Ty
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Thank you for your continued support of Galaxy. The A36 5G is built to offer reliable connectivity and modern features at an accessible price point. Your loyalty is highly valued, and your feedback guides us in creating devices that consistently perform well for all users. We appreciate your sharing your experience and being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I ever had
on December 18, 2025
Posted by: Kpehe
from Dallas tx
Expertise:Expert
This phone is very, very awesome. It is fast camera is great. Battery is good and I love this phone. It's one of the best I ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 19, 2025
Hey there Kpehe,
Thanks for sharing your experience with the Galaxy A36 5G. It's great to hear how the camera performance, battery life, and overall quality leave a strong impression during everyday use. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
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Thanks for sharing your experience with the Galaxy A36 5G. It's great to hear how the camera performance, battery life, and overall quality leave a strong impression during everyday use. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: BillA
from Hendersonville, NC
Expertise:Expert
Verified Purchase:Yes
Connects my other tech when needed. I have a S9+ and a high end laptop. Other than Android Auto and music, the A36 keeps me and my tech connected on the go.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 8, 2026
Hey there BillA,
Thank you for sharing your experience with the Galaxy A36 5G. Designed to keep users connected across devices, this phone also supports seamless interaction within the Galaxy ecosystem and in-car systems while on the go. Feedback like yours emphasizes how reliable connectivity is crucial for daily mobility. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A36 5G. Designed to keep users connected across devices, this phone also supports seamless interaction within the Galaxy ecosystem and in-car systems while on the go. Feedback like yours emphasizes how reliable connectivity is crucial for daily mobility. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Aneta Van Pelt
from Baltimore MD
Expertise:Intermediate
Verified Purchase:Yes
The only thing I don't like about the phone is the battery goes quick. But the phone is great and fast. Thx Aneta
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 5, 2026
Hiya Aneta Van Pelt,
Thank you for your feedback on the Galaxy A36 5G. Many phones in the Galaxy A series deliver fast performance and a smooth experience throughout the day. Battery performance can vary based on usage, and your insights help show how customers balance device power and daily needs. Samsung Galaxy phones include settings and features to monitor and extend battery life. Keep an eye on battery health and use power-saving modes when necessary to maximize battery use. Check out the online article linked below on how to get the most from your device's battery. Samsung continues to enhance battery optimization in the Galaxy A Series for dependable daily use. We appreciate you being part of the Samsung family.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your feedback on the Galaxy A36 5G. Many phones in the Galaxy A series deliver fast performance and a smooth experience throughout the day. Battery performance can vary based on usage, and your insights help show how customers balance device power and daily needs. Samsung Galaxy phones include settings and features to monitor and extend battery life. Keep an eye on battery health and use power-saving modes when necessary to maximize battery use. Check out the online article linked below on how to get the most from your device's battery. Samsung continues to enhance battery optimization in the Galaxy A Series for dependable daily use. We appreciate you being part of the Samsung family.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US