Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Good phone
on December 5, 2025
Posted by: No9jojo
[This review was collected as part of a promotion.] This phone handles well and has nice, useful features. It is a little larger then my previous phones but worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Limited Goodness
on December 5, 2025
Posted by: BrokeMomof2
[This review was collected as part of a promotion.] I have had this phone for 3 years now. It was great I until halfway through. It starts to slow and at this point, it crashes almost every other day now. If I was in a better position to upgrade my device, I would have done so, A Long Time Ago. Great phone, but only for a short time. Do Not recommend having for more than a year.
Value
3
Response from Samsung USBy R&R, December 11, 2025
Hi there BrokeMomof2,
We appreciate your ongoing feedback on the Galaxy A36 5G. This device is designed to deliver reliable performance and 5G speeds for years of daily use. If your Galaxy phone or tablet freezes or crashes, it can be very frustrating. Fortunately, many issues can be fixed without sending the device for service. Simple steps like rebooting or updating software can help prevent future freezes and crashes. Learn more about software updates, device optimization with Device care in Settings right on your phone, and other tips to ensure the long-lasting quality Samsung is known for by visiting the online resource linked below. This quick guide offers tips, tricks, and useful information for continued use. Your feedback on long-term stability helps us improve durability, optimization, and consistent quality across the Galaxy lineup. Thank you for being a valued Samsung customer.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your ongoing feedback on the Galaxy A36 5G. This device is designed to deliver reliable performance and 5G speeds for years of daily use. If your Galaxy phone or tablet freezes or crashes, it can be very frustrating. Fortunately, many issues can be fixed without sending the device for service. Simple steps like rebooting or updating software can help prevent future freezes and crashes. Learn more about software updates, device optimization with Device care in Settings right on your phone, and other tips to ensure the long-lasting quality Samsung is known for by visiting the online resource linked below. This quick guide offers tips, tricks, and useful information for continued use. Your feedback on long-term stability helps us improve durability, optimization, and consistent quality across the Galaxy lineup. Thank you for being a valued Samsung customer.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
awesome.. I got bang for my buck !
on December 5, 2025
Posted by: Boogieloo
[This review was collected as part of a promotion.] there's features I'm just discovering and I love it ... it's making me a little tech savvy😄
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on December 5, 2025
Posted by: Bigjay13
[This review was collected as part of a promotion.] I enjoy my galaxy you can multi task and the ai feature is great if you want to know anything has great camera also has enough space on phone storage over all just a fantastic phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36
on December 5, 2025
Posted by: Beezer
[This review was collected as part of a promotion.] This phone has amazing features for the budget!! Galaxy AI feature is amazing for everyday routine use. The cameras are above and beyond in quality. The design is sleek and minimalist. Beautiful back glass design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has lasted me a long time!
on December 5, 2025
Posted by: Hate2learn
[This review was collected as part of a promotion.] I use my phone daily and my son uses it quite a bit too! It has worked very well for us!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on December 5, 2025
Posted by: LilLyn
[This review was collected as part of a promotion.] I love how I can ask a question, take a picture ,use my maps, anything! My phone gets me to where I need to go and gets me what I need.. I just love my AL experience my Gemini experience best investment I could have made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tablet s10
on December 5, 2025
Posted by: Deenice
[This review was collected as part of a promotion.] Great features on the tablet easy to learn. Very helpful
Value
5
Written by a customer while visiting Samsung US