Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(1,177 Reviews)
Open Ratings Snapshot
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product. 
(
59 out of 71
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
The phone is great
on December 5, 2025
Posted by: Onthego
[This review was collected as part of a promotion.] The phone is just what I need. It is fast and reliable. The AI feature works very well. Makes things easier for me. I would diffently buy another one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a wonderful item with a variety of feature
on December 5, 2025
Posted by: Dee1974
[This review was collected as part of a promotion.] I love using my phone and taking quality pictures. I also play games and stream live video and music. I make and receive clear calls. I have apps to download at my own discretion. This phone is fun and easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product is overall good. Some features are new.
on December 5, 2025
Posted by: Maudie54
[This review was collected as part of a promotion.] I use Galaxy AI for games and work. Convenient and helpful.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my phone its a wonderful midrange option 😌
on December 5, 2025
Posted by: Amy1212
[This review was collected as part of a promotion.] Iit has sleek interface. The camera is very good for a midrange device. I love how loud the speaker is. Galaxy AI is becoming a favorite option for me as learn AI models and tools.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable Performance With Smart Galaxy AI Features
on December 5, 2025
Posted by: Westtexasoutlaw
[This review was collected as part of a promotion.] I’ve been using the Galaxy A36 5G daily, and it has impressed me with its smooth performance and dependable battery life. The 5G connectivity keeps everything fast, whether I’m streaming, gaming, or working on the go. What really stands out is how Galaxy AI enhances the experience. The AI-powered photo editing tools make it easy to clean up pictures, and the real-time translation has already helped me communicate better at work.
The screen is bright and clear, making movies and videos look great, and the device handles multitasking without slowing down. For everyday use—work, school, social media, and entertainment—the A36 5G has been a solid and enjoyable device. It feels like a great balance of performance, features, and value.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone has excellent quality.
on December 5, 2025
Posted by: Pdhardison
[This review was collected as part of a promotion.] I use my phone for everything. I play a lot of games, do fb every day, shopping, banking, every day usage. I would give it 5 stars, but the battery is not that good. It runs down fast, and it takes at least 1-2 hours to charge. I usually have to charge it twice n a 14 hour day. The Galaxy AI is awesome, watch every day. Especially the animals, love it!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy A36 is Great
on December 5, 2025
Posted by: NateOneOh
[This review was collected as part of a promotion.] I love my Galaxy A36. Ive had the phone now 7 months, and switched back after 10+ years with various iOS models. The Galaxy AI feature is extremely helpful as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This has more storage
on December 5, 2025
Posted by: Petmom2
[This review was collected as part of a promotion.] I bought a Samsung Galaxy A136 phone and I like it. I upgraded from a Samsung Galaxy S9 and this phone has more storage. I take a lot of photos and this phone does the trick. I use the calculator and calendar daily at work. It's fairly easy to navigate even for me as I sometimes have trouble with that sort of thing. I often watch videos and this has great clarity for pictures and sound. I also play games and with the extra storage on this phone I can play more- Yay! I've always had an "S" series but this "A" series is pretty awesome. Overall I'm very happy with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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