Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Posted by: Gebrialz
from New york
Expertise:Expert
Verified Purchase:Yes
very good team light and easy to handle thank you ............... ..........
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 4, 2025
Hello and welcome Gebrialz, Thank you so much for your kind words! We’re delighted to hear that your Galaxy A36 5G has been a smooth and satisfying experience. We hope you keep enjoying all the fantastic features your device offers and see it as a beloved part of your tech collection. We truly appreciate your review and are grateful that you've chosen Samsung. Thank you again! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My gal- axy A36 review
on September 3, 2025
Posted by: Takenbyforces
[This review was collected as part of a promotion.] I am holding my Galaxy A36 in my hand right now typing my review. It feels good, I barely need to tap each keystroke and I feel the happiest part slightly too. I don't mind typing more with the screen sensitivity and feel. The ram kicks in and every return or link I hit does it's job quickly and without error. The capabilities are well rounded (NFC, step counting, GPS and such. My battery is charging quickly and I still have other things I want to download with it's plentiful internal storage of 164 gigabytes. The cameras are powerful and my phone is better looking than some of the phones held by women within my scope.;)
Value
5
Written by a customer while visiting Samsung US
Posted by: Cindy
Verified Purchase:Yes
Great phone. Fast, easy set up. Great sound. Charges fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 4, 2025
Hola Cindy, The Galaxy A36 5G was designed to make everyday tasks easier, and it’s great to see you getting the most out of it. Thank you for letting us know how your Galaxy experience is going. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 15, 2025
Posted by: MadiTheRaven
[This review was collected as part of a promotion.] I use this phone for my day to day, I love the Samsung TV app and that I can do anything on the go or at home. The galaxy AI is so intuitive and helps me out when I need a hand. I like that I can use social media, wifi calling and everything you can imagine and have all the games moved to the gaming hub in one place!
Getting this phone set up was so easy and I love the bedtime routines I can implement and have my alarm be all my favorite Spotify songs. I highly recommend it for a fast phone that will do what you need and not slow you down!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Im extremely unsatified with the camera quality
on September 15, 2025
Posted by: Allycat
[This review was collected as part of a promotion.] This Gakaxy doesnt have the storage space if your a photo person..
Also meta AI pops up constanly , interupting music, maps ect.
The camera on this phone is so bad. I would never suggest this phone to anyone.
Also meta AI pops up constanly , interupting music, maps ect.
The camera on this phone is so bad. I would never suggest this phone to anyone.
Value
1
Response from Samsung USBy R&R, September 15, 2025
Hey there Allycat, Your observations on performance are helpful. The Galaxy A36 5G Series is built with smart features that optimize everyday use, and your feedback helps us understand where expectations meet real-world needs. You do have the option for virtual storage or to utilize Samsung Cloud as a storage option as well. While we understand the camera is not meeting your expectations, it may be a good idea to check out the article linked below that details different camera modes to help you get the best shot every time. Thank you for your glowing review. We appreciate you choosing Samsung. Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
This is the worst galaxy we have ever had. The cam
on September 15, 2025
Posted by: Bobcat525
[This review was collected as part of a promotion.] Your Galaxy Ai is just a waste of memory. The camera is about the only thing decent on this phone. Charging is another major problem. Mine charges in just over an hour. Wife's phone takes over two and a half hours to charge and has done that ever since the second charge.
Value
1
Response from Samsung USBy R&R, September 16, 2025
Howdy Bobcat525, Thank you so much for sharing your experience with your Galaxy A36 5G! It's wonderful to hear that the camera quality stands out for you. The triple 50MP camera, coupled with smart editing tools, really lets you capture and enhance your photos and videos beautifully. For more helpful tips, be sure to check out the online article linked below. While Galaxy AI isn't available on the A Series, this lineup still gives you access to many of Samsung’s exciting innovations that simplify everyday life. When you're charging your device and your wife's, remember to close background apps and turn off any power-hungry applications for a quicker charge. Adaptive Fast Charging makes this process even faster, just connect your compatible device with the supporting charger included in the box and enable Fast Charging in Settings under Battery and Charging. For more tips on getting the most out of your battery, check out the online article linked below. We truly appreciate your kind review and thank you for making Samsung your trusted brand! Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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https://www.samsung.com/us/support/answer/ANS10004543/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best affordable phone from A series
on September 15, 2025
Posted by: MCRodz
[This review was collected as part of a promotion.] I must start with the color, this is the first time I see wonderful colors such as lavender. The experience feels so smooth while touching the screen, scrolling and customizing the system. Battery's life has surprised me with the charging time, in just 30 minutes I get 50 or more percent and the battery health is a plus for me, I don't worry about checking on the phone to see the charging percent, I just set the device to charge until 80% to protect the battery from degradation. I love how clear it takes pictures and the sound is incredible. I absolutely love Dolby Atmos because it gives another music experience, so smooth, clear, high sound without having problems of volume. It protects my ears and my sight. Screen is so nice, colors are so vivid. It accepts even little videos as background theme. I've made my phone absolutely mine in every aspect. I love the galaxy AI because it captures every single detail in every picture or video. I've said absolutely like three times but its just that this phone has everything i needed. The only phone i had from galaxy was the young, by 2012 or 2013, can't remember, but the battery just got discharged so quickly that my experience with Samsung wasn't the best, I had a lot of different phone brands, but i decided to switch to galaxy again and give it a try. I didn't get wrong this time. This is a very balanced device, if you don't need all the features of an advanced device, A series is the best option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bixby, Take Me Home!
on September 17, 2025
Posted by: Lucille
[This review was collected as part of a promotion.] I like to use Galaxy AI when I get lost at night while driving home. Especially when I can't let go of the wheel! I say "Hi Bixby, take me home!" And if my maps is set up correctly my phone will open to maps and start telling me directions. This helps me not freak out while driving: because no one likes to be lost while trying to drive home.
Value
5
Written by a customer while visiting Samsung US