Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,184 Reviews)
Rating breakdown 1,184 reviews
5 Stars
852
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
21
81%of customers recommend this product.
(
60 out of
74)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
The connection and features are fabulous
on December 2, 2025
Posted by: Tinkerbellfirecat
[This review was collected as part of a promotion.] I always stick with a cellphone until it 100% needs to be replaced. I am very satisfied with the new phone so flipping happy I needed a new one.
Value
5
Response from Samsung USBy R&R, December 3, 2025
Hello Tinkerbellfirecat,
We are excited that your A36 5G is a perfect fit. With a bright display, smooth performance, and helpful smart features, it's designed to make life easier. Thank you for sharing your upgrade success. We appreciate you keeping us updated and thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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We are excited that your A36 5G is a perfect fit. With a bright display, smooth performance, and helpful smart features, it's designed to make life easier. Thank you for sharing your upgrade success. We appreciate you keeping us updated and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I really love and enjoy using my Samsung A35 G5
on December 4, 2025
Posted by: Sam777
[This review was collected as part of a promotion.] I use this smart phone all day long. I love using the Google AI and getting good intelligent detailed replies and also Bing Copilot AI. I enjoy watching videos on YouTube and listening to any song I want to on YouTube. I enjoy sharing content with family and friends by text messages and also on Facebook and messenger app. I enjoy reading and researching deep scientific informstion on many subjects including health and nutrition and biochemistry and biology and pharmaceuticals etc. and computers and electronics. I always work to improve the Google and Smartphone experience by providing feedback to Google and Samsung and Microsoft by correcting content or AI replies and pointing out any problems I experience on the device and feature requests and suggestions. For instance about 3 or 4 years ago I sent feedback message through the Google Maps App that Google Now App and the maps app did not know how to tell me where two streets crossed together in an intersection or corners where a road runs into another by saying something like "Where is the corner of Main St. and Lake Ave.in New Carlisle Ohio" or "Where is the intersection of Main St. and Lake Ave. Zinc New Carlisle Ohio" or "Where is the cross roads of Main Street in New Carlisle Ohio" or "Where does Spinning Rd. run into Lake Ave.in New Carlisle Ohio" or "Where does Slinning Rd. butt into Lake Ave. in New Carlisle Ohio". It took Google only six months to add this feature and give you the information requested.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are out of this world
on December 4, 2025
Posted by: Quinton
[This review was collected as part of a promotion.] Ai is very helpful in more ways than one samsung a36 is phenomenal
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hey Quinton,
Thank you for sharing this uplifting feedback. The Galaxy A36 5G is designed to combine powerful performance with intelligent features that simplify everyday life. Your experience reflects how thoughtful design and smart tech come together to elevate daily interactions. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing this uplifting feedback. The Galaxy A36 5G is designed to combine powerful performance with intelligent features that simplify everyday life. Your experience reflects how thoughtful design and smart tech come together to elevate daily interactions. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Super phone
on December 5, 2025
Posted by: Mowman67
[This review was collected as part of a promotion.] Since I had this phone I have had no issues with the telephone samsung.Personality, perfectly good product.It has been a blessing to me
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello Mowman67,
Thank you for sharing your valuable feedback. The Galaxy A36 5G is designed to deliver reliable performance, thoughtful features, and a smooth user experience. Many users see dependable technology as essential for daily life and personal development. Your experience illustrates how well-crafted devices can meet practical needs and boost confidence. We appreciate your choice to be a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your valuable feedback. The Galaxy A36 5G is designed to deliver reliable performance, thoughtful features, and a smooth user experience. Many users see dependable technology as essential for daily life and personal development. Your experience illustrates how well-crafted devices can meet practical needs and boost confidence. We appreciate your choice to be a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36
on December 5, 2025
Posted by: Cowboysfan
[This review was collected as part of a promotion.] Easy to use, with great features and "Galaxy AI" included.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android cellphone with AI
on December 5, 2025
Posted by: dkjrpbkennedy
[This review was collected as part of a promotion.] Very happy with. I thought they called this model A35, but it may been A36. I was extremely weary of AI, but I've used it a little now, slowly getting more frequent. It is easy to use, keeps you from having to type a whole lot when it comes to asking Google questions & getting answers.
Value
5
Response from Samsung USBy R&R, March 3, 2026
Hi dkjrpbkennedy,
Thank you for sharing your experience with the Galaxy A36 5G. It's completely understandable to feel cautious about new features initially. Galaxy AI is designed to simplify everyday tasks, such as quick searches and hands-free assistance, making interactions more efficient and intuitive over time. It's great to hear that you are becoming more comfortable using it. We appreciate you giving it a chance and sharing your thoughts. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A36 5G. It's completely understandable to feel cautious about new features initially. Galaxy AI is designed to simplify everyday tasks, such as quick searches and hands-free assistance, making interactions more efficient and intuitive over time. It's great to hear that you are becoming more comfortable using it. We appreciate you giving it a chance and sharing your thoughts. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
I want my Motorola back
on December 5, 2025
Posted by: Dracaena
[This review was collected as part of a promotion.] I use my phone for practically everything. I got the Galaxy because family members gave the line glowing reviews. Apparently that did not include this model. It gets confused and jams up and has to be rebooted frequently. If I use the speaker with the phone, after a little while the sound starts to disintegrate. The screen responds to my touch when it feels like it. There are no useful gestures programmed in. You can only ask so much of one side button, so I use that for the flashlight. There is no quick way to get a screenshot or start the camera. The gesture for a screenshot more often swipes the page away than actually results in a screenshot. I'll be happy when this contract is up and I can get a decent phone. Oh, and I don't use Galaxy AI, but that's because I'm not an AI fan.
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey there Dracaena,
We appreciate your detailed feedback about your Galaxy A36 5G experience. This model was designed to provide core Galaxy performance and functionality for everyday use, with a sleek and reliable design. Your comments on responsiveness and gestures offer valuable insights that help us keep improving how Galaxy phones adapt to each user’s habits and preferences. Thank you for sharing your perspective and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your detailed feedback about your Galaxy A36 5G experience. This model was designed to provide core Galaxy performance and functionality for everyday use, with a sleek and reliable design. Your comments on responsiveness and gestures offer valuable insights that help us keep improving how Galaxy phones adapt to each user’s habits and preferences. Thank you for sharing your perspective and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung A36 5g Cell Phone
on December 5, 2025
Posted by: Michigander
[This review was collected as part of a promotion.] Very easy to navigate. I really enjoy my new Samsung .
Value
5
Written by a customer while visiting Samsung US