Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Amazing product
on November 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Amazing device with excellent apps , and features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good plus the camera is also good.
on November 23, 2025
Posted by: A36phonewali
[This review was collected as part of a promotion.] This phone is a good device for various occasions. The camera quality is good too and I really love my phone till now. Its been 6 months I bought this phone and it has been working amazingly till now. I am happy with the device.
Value
4
Response from Samsung USBy R&R, November 24, 2025
Ahoy A36phonewali,
Thank you for sharing your positive experience with the Galaxy A36 5G. Reliable performance and a trustworthy camera are exactly what this device offers. We're happy it's serving you well over time. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your positive experience with the Galaxy A36 5G. Reliable performance and a trustworthy camera are exactly what this device offers. We're happy it's serving you well over time. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
clear display
on November 25, 2025
Posted by: cozyfire
[This review was collected as part of a promotion.] Clear display lots of options for security and privacy setting.Gemini AI easyly accessible with one swipe
Value
5
Response from Samsung USBy R&R, November 26, 2025
Hi cozyfire,
We value your feedback on the Galaxy A36 5G. Its vibrant, clear display and security-focused design make it popular among multitaskers. Having Gemini just a swipe away adds even more convenience to the Galaxy experience, making everything feel intuitive and secure. Thank you for your review. Your support of Samsung is truly appreciated.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We value your feedback on the Galaxy A36 5G. Its vibrant, clear display and security-focused design make it popular among multitaskers. Having Gemini just a swipe away adds even more convenience to the Galaxy experience, making everything feel intuitive and secure. Thank you for your review. Your support of Samsung is truly appreciated.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great budget phone for busy parents
on November 25, 2025
Posted by: Wishyfur
[This review was collected as part of a promotion.] Great budget device with all the cool AI features. Best battery life for a busy mom of boys.
Value
5
Response from Samsung USBy R&R, November 26, 2025
Hello there Wishyfur,
We enjoy hearing how the Galaxy A36 5G seamlessly integrates into your busy schedule. Thanks to the dependable battery and intelligent features, it is designed to support you in every moment, whether during family activities or personal downtime. It’s comforting to know it’s meeting your needs effectively. Thank you for your review and we appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We enjoy hearing how the Galaxy A36 5G seamlessly integrates into your busy schedule. Thanks to the dependable battery and intelligent features, it is designed to support you in every moment, whether during family activities or personal downtime. It’s comforting to know it’s meeting your needs effectively. Thank you for your review and we appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Not that great Galaxy
on November 28, 2025
Posted by: Smokins
[This review was collected as part of a promotion.] I've had about 10 different types of Galaxy, I love Galaxy phones but this one is probably the worst one I have ever owned.. no SD card slot for extra storage, no simple to plug in audio Jax nope got to buy a special USB c aux Jax. The finger print reads my fingerprint when it decides to. After 15 uploads of my finger print.. other then those issues. I'd say it's great..
Value
3
Response from Samsung USBy R&R, December 1, 2025
Hi there Smokins,
Thank you for sharing what matters most to you about your Galaxy A36 5G. The device highlights speed, intelligent features, and a bright screen, all while staying ergonomic. Your comments on storage options, the audio jack, and fingerprint feel are useful for guiding future improvements. We have phased out the audio jack since the USB-C port now supports both audio and charging. Details on optimizing fingerprint reader performance, including troubleshooting tips, will be linked below. While we appreciate your thoughts on SD card storage, many users are now opting for Samsung Cloud as a more secure and dependable alternative. Your feedback is valuable to us. Thank you for being part of the Samsung community.
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing what matters most to you about your Galaxy A36 5G. The device highlights speed, intelligent features, and a bright screen, all while staying ergonomic. Your comments on storage options, the audio jack, and fingerprint feel are useful for guiding future improvements. We have phased out the audio jack since the USB-C port now supports both audio and charging. Details on optimizing fingerprint reader performance, including troubleshooting tips, will be linked below. While we appreciate your thoughts on SD card storage, many users are now opting for Samsung Cloud as a more secure and dependable alternative. Your feedback is valuable to us. Thank you for being part of the Samsung community.
Troubleshoot fingerprint recognition issues on your Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10004512/
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The connection and features are fabulous
on December 2, 2025
Posted by: Tinkerbellfirecat
[This review was collected as part of a promotion.] I always stick with a cellphone until it 100% needs to be replaced. I am very satisfied with the new phone so flipping happy I needed a new one.
Value
5
Response from Samsung USBy R&R, December 3, 2025
Hello Tinkerbellfirecat,
We are excited that your A36 5G is a perfect fit. With a bright display, smooth performance, and helpful smart features, it's designed to make life easier. Thank you for sharing your upgrade success. We appreciate you keeping us updated and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are excited that your A36 5G is a perfect fit. With a bright display, smooth performance, and helpful smart features, it's designed to make life easier. Thank you for sharing your upgrade success. We appreciate you keeping us updated and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I really love and enjoy using my Samsung A35 G5
on December 4, 2025
Posted by: Sam777
[This review was collected as part of a promotion.] I use this smart phone all day long. I love using the Google AI and getting good intelligent detailed replies and also Bing Copilot AI. I enjoy watching videos on YouTube and listening to any song I want to on YouTube. I enjoy sharing content with family and friends by text messages and also on Facebook and messenger app. I enjoy reading and researching deep scientific informstion on many subjects including health and nutrition and biochemistry and biology and pharmaceuticals etc. and computers and electronics. I always work to improve the Google and Smartphone experience by providing feedback to Google and Samsung and Microsoft by correcting content or AI replies and pointing out any problems I experience on the device and feature requests and suggestions. For instance about 3 or 4 years ago I sent feedback message through the Google Maps App that Google Now App and the maps app did not know how to tell me where two streets crossed together in an intersection or corners where a road runs into another by saying something like "Where is the corner of Main St. and Lake Ave.in New Carlisle Ohio" or "Where is the intersection of Main St. and Lake Ave. Zinc New Carlisle Ohio" or "Where is the cross roads of Main Street in New Carlisle Ohio" or "Where does Spinning Rd. run into Lake Ave.in New Carlisle Ohio" or "Where does Slinning Rd. butt into Lake Ave. in New Carlisle Ohio". It took Google only six months to add this feature and give you the information requested.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are out of this world
on December 4, 2025
Posted by: Quinton
[This review was collected as part of a promotion.] Ai is very helpful in more ways than one samsung a36 is phenomenal
Value
5
Written by a customer while visiting Samsung US