Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
WhyILovemyPhone
on November 11, 2025
Posted by: PopCornButta
[This review was collected as part of a promotion.] I Just love my phone. The accessibility is amazing. The fact that AI is available to use on just about every feature. The Camera is amazing and fun and oh does the read aloud audio come in handy with my busy day. I'd love more colors yet she's perfect.
Value
4
Response from Samsung USBy R&R, November 12, 2025
What’s up PopCornButta,
You highlighted several features that appeal to Galaxy A36 5G users, including accessibility, smart features that simplify tasks, and an enjoyable camera experience. Seamless support for clear audio reading on the go addresses a common daily need. The variety of color options allows for a more personal touch, as Samsung continues to innovate with new designs and finishes to suit diverse personalities and styles. We’re glad your Galaxy A36 5G feels just right for you. Thank you for being a loyal Galaxy fan.
-Ty
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You highlighted several features that appeal to Galaxy A36 5G users, including accessibility, smart features that simplify tasks, and an enjoyable camera experience. Seamless support for clear audio reading on the go addresses a common daily need. The variety of color options allows for a more personal touch, as Samsung continues to innovate with new designs and finishes to suit diverse personalities and styles. We’re glad your Galaxy A36 5G feels just right for you. Thank you for being a loyal Galaxy fan.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The features are great. Im able to use AI gemeni
on November 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI is great! The features are awesome in this phone! The camera captures some of the most important memories since ive gotten it. When I play my casino games the graphics are amazing! I can connect to my wireless printer easy and print off photos that look great right from my phone! I love this phone and I'll always recommend Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on November 11, 2025
Posted by: SMileti36
[This review was collected as part of a promotion.] It is perfect all around 100% I love camera and all the features it has. Best samsung I have ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
function to add
on November 11, 2025
Posted by: Beeeshae
[This review was collected as part of a promotion.] Overall a great phone. I especially love the Galaxy AI! I would like to suggest adding a feature that would prevent the phone from accidentally dialing 911 multiple times while in one's pocket (and yes I had screen lock on along with the other option that is supposed to prevent this from occurring)
Value
4
Response from Samsung USBy R&R, November 14, 2025
Hey there Beeeshae,
Thank you for sharing your thoughts on the Galaxy A36 5G. We're glad to hear you're enjoying its smart, intuitive features and overall performance. Your suggestion to add safeguards against accidental emergency dialing is valuable; we love hearing how customers want to improve their experience. To stop your Galaxy from dialing 911 accidentally, you can enable Accidental Touch Protection, turn off Double Tap to Wake, set a strong screen lock like a PIN or fingerprint, and customize Emergency SOS by requiring a swipe or disabling automatic calls if your software allows. These options are available in Settings under Display, Advanced Features, and Safety & Emergency. Blocking accidental touches prevents the screen from registering inputs when your device is in dark places like a pocket or bag. To turn on this feature, go to Settings > Display, then swipe the switch on Block accidental touches to the right. Your feedback helps us develop future updates. Thank you for your review, and for being part of the Samsung community.
Prevent accidental screen touches on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003301/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A36 5G. We're glad to hear you're enjoying its smart, intuitive features and overall performance. Your suggestion to add safeguards against accidental emergency dialing is valuable; we love hearing how customers want to improve their experience. To stop your Galaxy from dialing 911 accidentally, you can enable Accidental Touch Protection, turn off Double Tap to Wake, set a strong screen lock like a PIN or fingerprint, and customize Emergency SOS by requiring a swipe or disabling automatic calls if your software allows. These options are available in Settings under Display, Advanced Features, and Safety & Emergency. Blocking accidental touches prevents the screen from registering inputs when your device is in dark places like a pocket or bag. To turn on this feature, go to Settings > Display, then swipe the switch on Block accidental touches to the right. Your feedback helps us develop future updates. Thank you for your review, and for being part of the Samsung community.
Prevent accidental screen touches on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003301/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I'm been very satisfied
on November 11, 2025
Posted by: Tb2112
[This review was collected as part of a promotion.] I'm very satisfied with all of my Galaxy phones I've purchased. Reliably and ease of use are appreciated 👏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A36
on November 12, 2025
Posted by: Brothaben713
[This review was collected as part of a promotion.] I love my Galaxy A36. I use the AI all the time. It helps out whenever I'm trying to ask questions and figure something out on the internet. I don't know my data date tasks are
Easier now that I have bixby I don't know all in all this phone is great.There's a lot of storage.There's a great camera for the best camera.I've ever had on samsung compared to the other A phones
Easier now that I have bixby I don't know all in all this phone is great.There's a lot of storage.There's a great camera for the best camera.I've ever had on samsung compared to the other A phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast, great features
on November 12, 2025
Posted by: Starr68
[This review was collected as part of a promotion.] Just upgraded from the A15 and I'm already impressed with the ease and speed
Value
5
Response from Samsung USBy R&R, November 14, 2025
Ahoy Starr68,
Thank you for sharing your upgrade experience. We’re happy to hear that the Galaxy A36 5G is providing the speed, ease, and smooth performance you expected. With improved smart features and refreshed hardware, these devices are designed to make everyday tasks more effortless, especially when upgrading from earlier A-Series models. We’re glad you’re enjoying the improvements. Thank you for choosing Samsung as your go-to brand.
-Ty
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Thank you for sharing your upgrade experience. We’re happy to hear that the Galaxy A36 5G is providing the speed, ease, and smooth performance you expected. With improved smart features and refreshed hardware, these devices are designed to make everyday tasks more effortless, especially when upgrading from earlier A-Series models. We’re glad you’re enjoying the improvements. Thank you for choosing Samsung as your go-to brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on November 12, 2025
Posted by: Funnygal
[This review was collected as part of a promotion.] I dont use the ai at all I use my phone for games music videos movies and email
Value
5
Response from Samsung USBy R&R, November 13, 2025
Hi there Funnygal,
Thank you for sharing what you love most about the Galaxy A36 5G. It’s great to hear how much value it provides you, whether for gaming, music, videos, or staying connected. The Galaxy A36 5G is designed for this purpose — offering reliable performance with bright visuals, clear sound, and everyday dependability. Knowing that it supports all your needs without relying heavily on AI features shows how versatile the phone is for different users. We appreciate you being part of the Samsung community.
-Ty
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Thank you for sharing what you love most about the Galaxy A36 5G. It’s great to hear how much value it provides you, whether for gaming, music, videos, or staying connected. The Galaxy A36 5G is designed for this purpose — offering reliable performance with bright visuals, clear sound, and everyday dependability. Knowing that it supports all your needs without relying heavily on AI features shows how versatile the phone is for different users. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US