Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Samsung A36
on November 9, 2025
Posted by: Dogcat55
[This review was collected as part of a promotion.] Love the galaxy AI features, also downloads are super fast and have no issues . Gaming with this phone is amazing no shut downs and great quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is the greatest , super fast easy to use
on November 9, 2025
Posted by: Redz54
[This review was collected as part of a promotion.] Get this phone because it's the best phone ever, the AI is super cool and helpful. I've never had a better one than this one.,and I'm not looking any further!!! GALAXY A 36
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
device is easy to use by cell phone novices
on November 10, 2025
Posted by: maxkills1984
[This review was collected as part of a promotion.] This device is easily mastered even by someone who is new to cell phone technology. I bought one of these mobile devices for my elderly grandparents and it took them no time at all to get the hang of it.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hi there maxkills1984,
Thank you for such a thoughtful review. It’s great to hear that the Galaxy A36 5G has been easy for your grandparents to learn and use. That kind of accessibility and simplicity is exactly what we want people to feel when they pick up a Galaxy device for the first time. Your experience demonstrates how friendly the A-series can be for everyone. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Thank you for such a thoughtful review. It’s great to hear that the Galaxy A36 5G has been easy for your grandparents to learn and use. That kind of accessibility and simplicity is exactly what we want people to feel when they pick up a Galaxy device for the first time. Your experience demonstrates how friendly the A-series can be for everyone. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on November 10, 2025
Posted by: Carebear
[This review was collected as part of a promotion.] Great phone just get hot and battery drains fast I would recommend is your using the phone for small thing but is your doing social media or anything like that then get a phone with a better battery
Value
4
Response from Samsung USBy R&R, November 13, 2025
Hey Carebear,
Thank you for sharing your experience with the Galaxy A36 5G. You mentioned that the device performs well for daily tasks but can become warm during extended use, providing helpful insights for other users. The A36 5G is designed to balance performance, advanced smart features, and a clean user interface, so your feedback highlights how it handles various activities. With the A-Series, your phone remains simple, reliable, and easy to use — especially for staying connected, browsing, or social media. Your review highlights the device's strengths and where it excels in everyday life. Thanks for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A36 5G. You mentioned that the device performs well for daily tasks but can become warm during extended use, providing helpful insights for other users. The A36 5G is designed to balance performance, advanced smart features, and a clean user interface, so your feedback highlights how it handles various activities. With the A-Series, your phone remains simple, reliable, and easy to use — especially for staying connected, browsing, or social media. Your review highlights the device's strengths and where it excels in everyday life. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
So much better than I expected
on November 10, 2025
Posted by: drewnlb1
[This review was collected as part of a promotion.] The A36G is great and better than so many phones that I checked out. I did many hours of research but kept coming back to this one. The Gemini AI is spectacular for any questions I might have on navigating the phone and for other resources. The design of this phone is wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has over all outstanding satisfaction
on November 10, 2025
Posted by: Trueboysoulman
[This review was collected as part of a promotion.] Especially when I watch movies and sports this device really stood out I like the soft color combination and smooth transition from one screen to another. I'm exceptionally satisfied with my Samsung galaxy phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Over exceed Expectations
on November 10, 2025
Posted by: Nitaneeda
[This review was collected as part of a promotion.] I was looking for a phone that will be just as fast as my finger tips and my A36 did not disappoint!! The processor is fast between aps and it picks up right where you left off. The battery is strong, last all day with one charge for me. Don't be skeptical with using Galaxy AI either because it definitely comes through with help and a wealth of everything!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on November 10, 2025
Posted by: Jonathan
[This review was collected as part of a promotion.] This is by far one of the best phones I have ever owned. I recommend this product to everyone.
Value
4
Response from Samsung USBy R&R, November 13, 2025
Hi Jonathan,
Thank you for sharing such positive feedback about the Galaxy A36 5G. Describing it as one of the best phones you’ve owned highlights how well the Galaxy A36 5G combines modern performance with everyday ease of use. This model has become popular among users seeking a smooth, intuitive experience that doesn’t feel complicated. Your confidence in recommending it reinforces how well the A36 5G suits different lifestyles, especially for those who prioritize reliability and a refined daily experience. We’re grateful you chose Samsung and for your candid feedback.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing such positive feedback about the Galaxy A36 5G. Describing it as one of the best phones you’ve owned highlights how well the Galaxy A36 5G combines modern performance with everyday ease of use. This model has become popular among users seeking a smooth, intuitive experience that doesn’t feel complicated. Your confidence in recommending it reinforces how well the A36 5G suits different lifestyles, especially for those who prioritize reliability and a refined daily experience. We’re grateful you chose Samsung and for your candid feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US