Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
3
The cameras stink dont have good quality or zoom
on August 19, 2025
Posted by: Baddie7
[This review was collected as part of a promotion.] The phone it's self is a nice size but the cameras stink they dont have good quality and the zoom is all blurry doesn't matter at what zoom setting the sound quality n isn't very good and the phone is slow it's brand new so no reason for it to be slow
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hey Baddie7,
Thank you for sharing your experience with the Galaxy A36 5G. It’s great to hear that you like the overall size and feel of the phone. You mentioned that the camera and zoom quality didn’t meet your expectations, and we appreciate your feedback. We encourage you to check out the article linked below, which discusses tips and tricks for your device’s camera. It offers a variety of modes and features that we believe will improve your experience. Your insights motivate us as we work to enhance the camera and sound features across all Galaxy devices. We value you as a part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. It’s great to hear that you like the overall size and feel of the phone. You mentioned that the camera and zoom quality didn’t meet your expectations, and we appreciate your feedback. We encourage you to check out the article linked below, which discusses tips and tricks for your device’s camera. It offers a variety of modes and features that we believe will improve your experience. Your insights motivate us as we work to enhance the camera and sound features across all Galaxy devices. We value you as a part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
No wireless charging
on August 20, 2025
Posted by: Spudnut
[This review was collected as part of a promotion.] Mention Galaxy AI is required on this review.
Phone is warped, screen protector won't lie flat
No wireless charging
Came without a case or charging block
Ok for the price
Value
3
Response from Samsung USBy R&R, August 26, 2025
Good day Spudnut,
Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G! If you're looking for a phone that’s packed with fantastic features, the Galaxy A36 5G is a great choice—featuring a stunning 6.7″ 120 Hz Super AMOLED display, a powerful Snapdragon 6 Gen 3 processor, and durable Gorilla Glass Victus+ protection. It truly feels premium without the premium price tag. If you’re adding a screen protector, please make sure to use an authentic Samsung accessory—they come with all the tools you need for an easy and effective application. Just a quick note, the USB-C charging cord is included to help protect our environment, and cases for your device are sold separately. We’re so glad you’re enjoying your device! If you have any questions or need assistance, don’t hesitate to contact our Support Team. Thanks so much for choosing Samsung!
Galaxy A36 5G Screen Protector, Transparent
https://www.samsung.com/us/mobile-accessories/galaxy-a36-5g-screen-protector-transparent-sku-ef-ua366ctegus/
Galaxy A36 5G Silicone Case, Black
https://www.samsung.com/us/mobile-accessories/galaxy-a36-5g-silicone-case-black-sku-ef-pa366cbegus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G! If you're looking for a phone that’s packed with fantastic features, the Galaxy A36 5G is a great choice—featuring a stunning 6.7″ 120 Hz Super AMOLED display, a powerful Snapdragon 6 Gen 3 processor, and durable Gorilla Glass Victus+ protection. It truly feels premium without the premium price tag. If you’re adding a screen protector, please make sure to use an authentic Samsung accessory—they come with all the tools you need for an easy and effective application. Just a quick note, the USB-C charging cord is included to help protect our environment, and cases for your device are sold separately. We’re so glad you’re enjoying your device! If you have any questions or need assistance, don’t hesitate to contact our Support Team. Thanks so much for choosing Samsung!
Galaxy A36 5G Screen Protector, Transparent
https://www.samsung.com/us/mobile-accessories/galaxy-a36-5g-screen-protector-transparent-sku-ef-ua366ctegus/
Galaxy A36 5G Silicone Case, Black
https://www.samsung.com/us/mobile-accessories/galaxy-a36-5g-silicone-case-black-sku-ef-pa366cbegus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My first smart phone and it's great.
on August 22, 2025
Posted by: Jkelly
[This review was collected as part of a promotion.] OK I was being stubborn. I used to work for Airtouch Paging back in the 90's so you would think I would have kept up with the lastest technology, but I haven't. I held on to my flip open phone way to long. And now I can't put my galaxy A36 down, mostly because I have know ideal what I'm doing, but I'm learning. Old age brings wisdom, trial and error brings knowledge. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of my Samsung Galaxy a36 5g
on August 22, 2025
Posted by: Doobified
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ Review of My Galaxy a36 5g
I’ve been using the Galaxy A36 5g for a while now and it has completely changed how I manage both work and everyday life. The performance is lightning fast and I can juggle stock charts, union documents, and crypto research without the phone ever slowing down. Battery life easily gets me through long shifts in the kitchen and evenings with my family, which is a big win.
What really stands out is Galaxy AI. I use it for real-time translations and quick summaries, which has been incredibly helpful as I continue learning ASL and supporting my son, who is deaf. It also makes my trading workflow smoother, whether it’s organizing financial notes or drafting quick summaries of market news. Galaxy AI feels less like a gimmick and more like a real productivity tool.
The display is gorgeous, bright, and sharp, perfect for reading, charting stocks, or just unwinding with videos. The durability also gives me peace of mind because I don’t worry about slips at work or while I’m on the go.
Overall, the Galaxy a36 5g feels like the most complete smartphone I’ve ever owned. It blends power, accessibility, and smart features in a way that makes my daily life easier and more efficient. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly Great Phone
on August 22, 2025
Posted by: FredMoney
[This review was collected as part of a promotion.] I so grateful for this phone. I had been needing something for months. I could not be more happy with my choice.
This phone is sleek and smooth. It has a wonderful feel to it. Cheap and affordable, yet powerful and super reliable. All of the features are amazing, from the camera to the Galaxy AI. I use this phone for EVERYTHING!! If you want an Amazing phone, this is your pick. I love Samsung, other brands cannot compare.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Fantastic Phone for pictures and performance
on August 22, 2025
Posted by: Tobysgalaxy
[This review was collected as part of a promotion.] The device offers a vibrant display, making it enjoyable for viewing content. It also features a long-lasting battery, which is convenient for daily use. Moreover, the phone includes a versatile camera system suitable for capturing various moments also supporting galaxy AI for better image prossesing. The design is sleek and modern, appealing to a wide range of users. Overall, the phone provides a balanced combination of features and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for money
on August 23, 2025
Posted by: Todoer
[This review was collected as part of a promotion.] My wife is using Samsung A36. I was very skeptical in the begining, but once I tried it - love flew to my face with a huge wave. Amazing phone for it's money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a outstanding Phone!
on August 23, 2025
Posted by: RedCellist94
[This review was collected as part of a promotion.] Samsung has never let me down. I absolutely love the devices, features, and I adore watching this company get better every year. Galaxy AI is very useful for college work, and everyday.
Value
5
Written by a customer while visiting Samsung US