Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,184 Reviews)
Rating breakdown 1,184 reviews
5 Stars
852
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
21
81%of customers recommend this product.
(
60 out of
74)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Galaxy Driven
on August 9, 2025
Posted by: GalaxyPride
[This review was collected as part of a promotion.] I dread even the thought of not having my Galaxy A36 5G as it comes equipped with a powerhouse of tools and features that can adapt to any lifestyle. From staying on track of my health, important deadlines, to finding time throughout the day for mental brakes, this device simply does it all. The Knox extra security layer eases the mind in knowing that your data and privacy concerns are being taken seriously. The battery life is unbelievably reliable for a phone that has so much to offer as I am averaging a single charge per day which can put a smile on any face.
I highly suggest giving "Galaxy AI" a chance to wow your opinion.
I highly suggest giving "Galaxy AI" a chance to wow your opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on August 14, 2025
Posted by: REBAH55
[This review was collected as part of a promotion.] Samsung made this phone reasonably priced. Then made it easy to use. Being 70yrs old i have to have something easy and yet comfortable with maneuvering around the apps and files. They sure did get it right with this phone. Who'd of thought that Grandma could ever figure out the biometrics and really loves using it. Or the Galaxy Ai stuff. Which I'm still learning new things, but the AI on pictures is great.
Actually I must say Samsung has really done an awesome job making me feel secure and safe with this phone. I would highly recommend it and especially for your grandparents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New phone, who's this?
on August 15, 2025
Posted by: Duryea
[This review was collected as part of a promotion.] I have always liked Samsung. Their phones have always been sleeker than other brands. Especially since I got the s twenty two ultra, the year came out. I was planning to make that my long-lasting phone until there were no more updates or anything that I could get. I'm from it, but I had damage the screen and was looking for a new phone for a good while. I didn't want to part with the phone. They kept pushing off getting the screen faked. But once I saw that, the A 36 was pretty much the more budget-friendly version of the S22 ultra, I immediately bought it. I am definitely planning on keeping this phone for as long as I possibly can. In the Galaxy AI feature, it's extremely helpful for a lot of Google and searching that I tend to do. When I screenshot look for pictures and or just asking to use google's calculator. So thank you. Samsung for being a great brand that is always helpful, always unique and as always changing to help better your consumer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast.
on August 16, 2025
Posted by: William
[This review was collected as part of a promotion.] This phone has given me many tools to improve my daily life, there's the normal ones of course like the notes and camera, but with the pictures I take the Galaxy Ai helps to refine and remove stuff in images. It is rather helpful when I want to take a picture of a dish I've made and don't want someone focussing on the can of soda I have sitting on the counter behind it.
Another extremely helpful feature is the ai image search and summary, I have found it to be helpul in identifying many things, one example and I wouldn't recommend this for safety reasons but I used it to identify some wild edible berries.
This phone is faster and more durable than my old phone, I have dropped it at least 6 times an there's no cracks.
Overall a very nice phone.
Another extremely helpful feature is the ai image search and summary, I have found it to be helpul in identifying many things, one example and I wouldn't recommend this for safety reasons but I used it to identify some wild edible berries.
This phone is faster and more durable than my old phone, I have dropped it at least 6 times an there's no cracks.
Overall a very nice phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A36 5G
on August 19, 2025
Posted by: Ifadideo
[This review was collected as part of a promotion.] The Samsung Galaxy A36 5G gets the job done and does it well. It’s not trying to be the most powerful, but it's a reliable sidekick. It feels solid and looks good. The screen is super smooth, great for binge-watching shows or scrolling social media without eye strain.
For those who work with delivery apps, this phone is excellent. The battery is a beast, easily lasting a full day of heavy use, which is key when you’re on the street. Plus, its performance is enough to handle multiple apps at once, like your delivery app, GPS, and music, without slowing down. The camera also does a decent job; photos of orders and building fronts come out sharp. Best of all, it includes some Galaxy AI features, like "Circle to Search," which is a really useful bonus.
For those who work with delivery apps, this phone is excellent. The battery is a beast, easily lasting a full day of heavy use, which is key when you’re on the street. Plus, its performance is enough to handle multiple apps at once, like your delivery app, GPS, and music, without slowing down. The camera also does a decent job; photos of orders and building fronts come out sharp. Best of all, it includes some Galaxy AI features, like "Circle to Search," which is a really useful bonus.
Honestly, they aren't direct rivals. The A36 5G is a champion of value and practicality, while the S25 Ultra is a no-limits tech monster.
In short, if you want a phone that works great, has a long-lasting battery, and won’t break the bank, the Galaxy A36 5G is the best choice. But if you want the most cutting-edge tech available, with the best camera and maximum power, then the Galaxy S25 Ultra is the phone for you.
In short, if you want a phone that works great, has a long-lasting battery, and won’t break the bank, the Galaxy A36 5G is the best choice. But if you want the most cutting-edge tech available, with the best camera and maximum power, then the Galaxy S25 Ultra is the phone for you.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Basic phone
on August 19, 2025
Posted by: kwmetalfan
[This review was collected as part of a promotion.] It serves its purpose. Not much internal storage. Slow to unlock 80% of the time. SystemUI crashes a few times a week. Decent battery life though.
Value
3
Response from Samsung USBy R&R, August 22, 2025
kwmetalfan,
Thank you for sharing your thoughts on the Galaxy A36 5G. We’re glad to hear you find the battery life reliable; that’s something many Galaxy users appreciate for staying connected on the go. We also understand you mentioned slower performance and storage limitations. The Galaxy A series is designed to balance key features, durability, and accessibility while still providing the core Galaxy experience. If you notice your device slowing down over time, consider optimizing it. Go to Settings, swipe to and tap Device care, tap Optimize now, then tap Done. Check out the article linked below for troubleshooting steps if your device is slowing down. Your feedback helps us improve the A series for smoother performance and new options in the future. Thanks for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A36 5G. We’re glad to hear you find the battery life reliable; that’s something many Galaxy users appreciate for staying connected on the go. We also understand you mentioned slower performance and storage limitations. The Galaxy A series is designed to balance key features, durability, and accessibility while still providing the core Galaxy experience. If you notice your device slowing down over time, consider optimizing it. Go to Settings, swipe to and tap Device care, tap Optimize now, then tap Done. Check out the article linked below for troubleshooting steps if your device is slowing down. Your feedback helps us improve the A series for smoother performance and new options in the future. Thanks for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
The cameras stink dont have good quality or zoom
on August 19, 2025
Posted by: Baddie7
[This review was collected as part of a promotion.] The phone it's self is a nice size but the cameras stink they dont have good quality and the zoom is all blurry doesn't matter at what zoom setting the sound quality n isn't very good and the phone is slow it's brand new so no reason for it to be slow
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hey Baddie7,
Thank you for sharing your experience with the Galaxy A36 5G. It’s great to hear that you like the overall size and feel of the phone. You mentioned that the camera and zoom quality didn’t meet your expectations, and we appreciate your feedback. We encourage you to check out the article linked below, which discusses tips and tricks for your device’s camera. It offers a variety of modes and features that we believe will improve your experience. Your insights motivate us as we work to enhance the camera and sound features across all Galaxy devices. We value you as a part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. It’s great to hear that you like the overall size and feel of the phone. You mentioned that the camera and zoom quality didn’t meet your expectations, and we appreciate your feedback. We encourage you to check out the article linked below, which discusses tips and tricks for your device’s camera. It offers a variety of modes and features that we believe will improve your experience. Your insights motivate us as we work to enhance the camera and sound features across all Galaxy devices. We value you as a part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
No wireless charging
on August 20, 2025
Posted by: Spudnut
[This review was collected as part of a promotion.] Mention Galaxy AI is required on this review.
Phone is warped, screen protector won't lie flat
No wireless charging
Came without a case or charging block
Ok for the price
Value
3
Response from Samsung USBy R&R, August 26, 2025
Good day Spudnut,
Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G! If you're looking for a phone that’s packed with fantastic features, the Galaxy A36 5G is a great choice—featuring a stunning 6.7″ 120 Hz Super AMOLED display, a powerful Snapdragon 6 Gen 3 processor, and durable Gorilla Glass Victus+ protection. It truly feels premium without the premium price tag. If you’re adding a screen protector, please make sure to use an authentic Samsung accessory—they come with all the tools you need for an easy and effective application. Just a quick note, the USB-C charging cord is included to help protect our environment, and cases for your device are sold separately. We’re so glad you’re enjoying your device! If you have any questions or need assistance, don’t hesitate to contact our Support Team. Thanks so much for choosing Samsung!
Galaxy A36 5G Screen Protector, Transparent
https://www.samsung.com/us/mobile-accessories/galaxy-a36-5g-screen-protector-transparent-sku-ef-ua366ctegus/
Galaxy A36 5G Silicone Case, Black
https://www.samsung.com/us/mobile-accessories/galaxy-a36-5g-silicone-case-black-sku-ef-pa366cbegus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G! If you're looking for a phone that’s packed with fantastic features, the Galaxy A36 5G is a great choice—featuring a stunning 6.7″ 120 Hz Super AMOLED display, a powerful Snapdragon 6 Gen 3 processor, and durable Gorilla Glass Victus+ protection. It truly feels premium without the premium price tag. If you’re adding a screen protector, please make sure to use an authentic Samsung accessory—they come with all the tools you need for an easy and effective application. Just a quick note, the USB-C charging cord is included to help protect our environment, and cases for your device are sold separately. We’re so glad you’re enjoying your device! If you have any questions or need assistance, don’t hesitate to contact our Support Team. Thanks so much for choosing Samsung!
Galaxy A36 5G Screen Protector, Transparent
https://www.samsung.com/us/mobile-accessories/galaxy-a36-5g-screen-protector-transparent-sku-ef-ua366ctegus/
Galaxy A36 5G Silicone Case, Black
https://www.samsung.com/us/mobile-accessories/galaxy-a36-5g-silicone-case-black-sku-ef-pa366cbegus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US