Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(1,177 Reviews)
Open Ratings Snapshot
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product. 
(
59 out of 71
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
Great feats
on October 25, 2025
Posted by: CyKamil
[This review was collected as part of a promotion.] I just bought this phone and I love it. I originally wanted the fold or one a phone from the s series but this is a really good phone I'm satisfied
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best budget phone in a long time
on October 26, 2025
Posted by: Jayrod86
[This review was collected as part of a promotion.] The best budget phone of 2025 so far picked it up one month ago for basic web browsing simple gaming and social media it does the job well moves along like a couple of years ago flagship big screen vivid full hd for gorgeous viewing movies YouTube and more haven't had a problem with it yet and did I mention 7 years software updates samsung congratulations on a great midranger applause
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Outdated just old
on October 29, 2025
Posted by: Bezzle1296
[This review was collected as part of a promotion.] GALAXY AI Measures up. This phone isn't worth the price its junk.
Value
3 out of 5
3
Response from Samsung USBy R&ROctober 29, 2025
Greetings Bezzle1296,

Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. We value your feedback and are glad to hear you're enjoying features like Gemini and Google Assistant. Although this device does not yet have the full Galaxy AI rollout, it still offers many smart features to improve your experience. With the performance improvements of the A36 5G compared to earlier models, your interaction with the device continues to evolve each year. Learn more about all the features and how to customize your device to match your preferences. We appreciate your review and thank you for choosing Samsung.

Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New A36 5G
on October 30, 2025
Posted by: AlAbdul200022Shop
[This review was collected as part of a promotion.] First time experiencing having one.
I'm finding it easy to get around, but yet still learning about the phone device.
Value
5 out of 5
5
Response from Samsung USBy R&ROctober 31, 2025
Hey there AlAbdul200022Shop,
Welcome to the Galaxy A36 5G experience. It’s wonderful to see how simple it is to learn and how seamlessly it fits into your daily life. The most exciting part is uncovering new features along the way, and we’re pleased it’s beginning so positively. Thank you for choosing Samsung as part of your everyday routine.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone enjoy samsung products
on October 30, 2025
Posted by: Cashmoney1769
[This review was collected as part of a promotion.] Samsung products are awesome really enjoy the ai on galaxy products excellent products!
Value
4 out of 5
4
Response from Samsung USBy R&ROctober 31, 2025
Hey Cashmoney1769,
Thank you for sharing your experience with the Galaxy A36 5G! It’s great to hear that you’re enjoying the smooth integration of Samsung devices, and we're glad Galaxy continues to support your daily activities. Many users value the seamless Samsung ecosystem, especially when switching devices or pairing accessories. We’re grateful you chose Samsung as your preferred brand.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product family has to be the best yet
on October 31, 2025
Posted by: Italianhamma777
[This review was collected as part of a promotion.] I will always be an android/Galaxy customer. The price range and affordable plans really make it easy to get a device in these very fast times.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
battery lasts a very long time
on October 31, 2025
Posted by: Soupeater555
[This review was collected as part of a promotion.] never had any problems with it running slow, battery lasts very long, its been on 10% some days and I turn on battery saver and it lasts the rest of the day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Affordable and Durable Device
on November 1, 2025
Posted by: Sweettrish
[This review was collected as part of a promotion.] The Galaxy A36 5G is a good performing phone for the cost.
Excellent graphics for videos, gaming, and for video recording and taking photos.
Safe and Secure with up to date security features to ensure your data and device are protected at all times. Above average memory space and ram performance ensuring good performance with less lagging.
Also includes alot of extra features like: split-screen and call recording. And assistant features like "Galaxy Ai"
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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