Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,182 Reviews)
Rating breakdown 1,182 reviews
5 Stars
851
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
20
82%of customers recommend this product.
(
59 out of
72)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
This product is easy to use
on October 11, 2025
Posted by: Shop1all
[This review was collected as part of a promotion.] Galaxy AI is the best thing that could have happen to a phone by making access to information easier and simpler big help with school and organization of activities
Value
4
Response from Samsung USBy R&R, October 30, 2025
Hey there Shop1all,
Thank you for sharing your experience with the Galaxy A36 5G. We’re glad to hear that you enjoy its intuitive features. Although this device doesn’t yet have the complete Galaxy AI rollout, it still offers many smart features to improve your user experience. Learn more about Gemini and Google Assistant in the links below. We appreciate your review and thank you for choosing Samsung.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. We’re glad to hear that you enjoy its intuitive features. Although this device doesn’t yet have the complete Galaxy AI rollout, it still offers many smart features to improve your user experience. Learn more about Gemini and Google Assistant in the links below. We appreciate your review and thank you for choosing Samsung.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A series
on October 12, 2025
Posted by: Drewski32
[This review was collected as part of a promotion.] I've had a great experience with this phone at a low cost. Perfect phone for a low budget.
Value
4
Response from Samsung USBy R&R, October 30, 2025
Hey Drewski32,
Thank you for taking the time to let us know how it is going with your Galaxy A16 5G. You made an excellent choice with the A16 5G, and we’re glad it’s performing just the way you expected. Packaged with all the essentials to get you through the day at a price tag that makes it feel like a steal. We thank you for your review. Thank you for making Samsung your go-to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to let us know how it is going with your Galaxy A16 5G. You made an excellent choice with the A16 5G, and we’re glad it’s performing just the way you expected. Packaged with all the essentials to get you through the day at a price tag that makes it feel like a steal. We thank you for your review. Thank you for making Samsung your go-to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s36 5g
on October 12, 2025
Posted by: Juancho
[This review was collected as part of a promotion.] The galaxy s36 5g is excelent phone...
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with this phone.
on October 12, 2025
Posted by: Mom2girls
[This review was collected as part of a promotion.] I had a hard time choosing which phone to get when I switched to a different network and had to get a new device. This device has well exceeded my expectations. It runs so smoothly, there is absolutely no lag which was a must for me. I feel as though all of the newest features, like Galaxy AI, are just the cherry on top. I am not some "tech guru" so I didn't want a phone that was too much for me to even navigate. This phone is the ideal "not too much, not too little, just right" Which in comes to the advanced technology that it offers. Samsung services like Samsung Wallet and Samsung Pass really help me keep everything I need in one place, from passwords to my debit and credit cards. I also have peace of mind knowing that my information is safe and secure within those services. I do a lot of scrolling on social media and the processing time js phenomenal and the screen is crystal clear and the perfect size. The camera on this phone is without a doubt the best camera I have ever had on a phone. All in all, I could not have chosen a better phone for me and my needs and I am very pleased with the phone itself and the Samsung services it offers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
There's a lot of things on this phone that I proba
on October 13, 2025
Posted by: KingChampdor
[This review was collected as part of a promotion.] Some of these things on his phone like the AI I might not use a lot because I don't like having that much lost control of what I do but I'm sure I'll find a use for it somewhere somehow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is awesome!
on October 14, 2025
Posted by: Marie1993
[This review was collected as part of a promotion.] First of all, the Galaxy AI, Gemini, is a BOSS! She knows what is up and exactly everything I need to know. The battery life is prestine and I don't think I could have made a better choice in phones! Can't wait for the next one!!! Good job Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, reliable, and pretty decent battery life.
on October 14, 2025
Posted by: JamieD1220
[This review was collected as part of a promotion.] AI is great when helping me decipher a message or find exact details about a photo I uploaded or searching for general information on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on October 14, 2025
Posted by: Yankeesfan4life
[This review was collected as part of a promotion.] GALAXY AI
The phone is not bad has some good features for the cost of it
The phone is not bad has some good features for the cost of it
Value
5
Written by a customer while visiting Samsung US