Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,183 Reviews)
Rating breakdown 1,183 reviews
5 Stars
851
4 Stars
229
3 Stars
62
2 Stars
20
1 Star
21
82%of customers recommend this product.
(
59 out of
72)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Love being back on android
on October 7, 2025
Posted by: Snake1998
[This review was collected as part of a promotion.] I love how easy it is to navigate through your apps and how easily I got all my Google accounts in one place with out having to download multiple apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A035 very good device just as good as 20 series ph
on October 7, 2025
Posted by: samsuglover
[This review was collected as part of a promotion.] this A035 is my back up device its not connected with a service at moment I still get on it on hot spot samsung make the best phones You don't have to by the top of the line to get one that's good this one will run as good as a 20 series phone at 1/3 or less of cost,it came with 128 gb I added a 128 sdcard and doubled memory
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it after few yrs but virus I can't get rid of
on October 7, 2025
Posted by: Xaviea
[This review was collected as part of a promotion.] Don't use ai but use it for everything else. Love Samsung phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast
on October 7, 2025
Posted by: Happy4Eva
[This review was collected as part of a promotion.] When you ask Galaxy AI a question it is very fast to find what your looking for. The phone is very easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THE SAMSUNG GALAXY A36 PHONE GRATE FEATURES
on October 7, 2025
Posted by: PARIENTE16
[This review was collected as part of a promotion.] I LOVE THE SAMSUNG GALAXY A36 BECAUSE OF ALL THESE FEATURES THAT IT HAS I JUST RESENTLY PURCHASE MY PHONE LAST WEEK AND I HAVE NOT EVEN FINISHED CHECKING ALL OF IT'S FEATURES BUT UP TO THE ONES THAT HAVE USED I'M STOAKED. IT ALSO A GRATE PICTURE QUALITY FOR VIDEOS AND GRATE PICTURES RESOLUTION AUDIO IS ALSO GRATE I'VE USED IT TO GAME ON IT, TO WATCH MOVIES, CHAT VIDEOS AND FOR SCHOOL WORK IT BEEN A GRATE DEVICE TO USE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my phone
on October 7, 2025
Posted by: Ash1987
[This review was collected as part of a promotion.] My galaxy a36 is my absolutely favorite phone I have ever owned i honestly would ne er buy anything other than a galaxy its so easy for me to use and the Ai is so helpful I would like to win the sweepstakes to get a galaxy watch i have wanted one for so long but all my money goes to medical bills due to me being very sick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone with great camera
on October 7, 2025
Posted by: CaiteCat
[This review was collected as part of a promotion.] This is my first Samsung phone and it had a learning curve with some of the features and phone specific apps. Once everything was up and running I like the phone, especially the AI availability. There is a wide variety of free apps for Samsung and the Galaxy AI is very good for editing, themes, and backgrounds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product does have some good features but lags
on October 7, 2025
Posted by: Hailstorm1911
[This review was collected as part of a promotion.] It moves a little too slow for what I need it for it does do some good things but they barely outweigh the slowness of the phone
Value
3
Response from Samsung USBy R&R, October 8, 2025
Good day Hailstorm1911, \nWe're glad to hear you’re using the Galaxy A16 5G and appreciate your feedback on its performance. The A16 5G's processor is designed for practical multitasking, making it a favorite for users seeking simplicity and functionality. If your device feels slow or laggy, try optimizing it. The Quick optimization feature can improve performance by stopping battery-draining apps, clearing unnecessary data, scanning for malware, and closing background apps. This process is fast and simple: go to Settings, swipe to and select Device care, tap Optimize now, then Done. For more tips on maintaining your device's performance, please see the online article linked below. Thank you for your review and support — it means a lot to us at Samsung! \nKeep your Galaxy phone or tablet from slowing down with Device Care\nhttps://www.samsung.com/us/support/answer/ANS10001953/\n\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US