Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Very fast
on October 7, 2025
Posted by: Happy4Eva
[This review was collected as part of a promotion.] When you ask Galaxy AI a question it is very fast to find what your looking for. The phone is very easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THE SAMSUNG GALAXY A36 PHONE GRATE FEATURES
on October 7, 2025
Posted by: PARIENTE16
[This review was collected as part of a promotion.] I LOVE THE SAMSUNG GALAXY A36 BECAUSE OF ALL THESE FEATURES THAT IT HAS I JUST RESENTLY PURCHASE MY PHONE LAST WEEK AND I HAVE NOT EVEN FINISHED CHECKING ALL OF IT'S FEATURES BUT UP TO THE ONES THAT HAVE USED I'M STOAKED. IT ALSO A GRATE PICTURE QUALITY FOR VIDEOS AND GRATE PICTURES RESOLUTION AUDIO IS ALSO GRATE I'VE USED IT TO GAME ON IT, TO WATCH MOVIES, CHAT VIDEOS AND FOR SCHOOL WORK IT BEEN A GRATE DEVICE TO USE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my phone
on October 7, 2025
Posted by: Ash1987
[This review was collected as part of a promotion.] My galaxy a36 is my absolutely favorite phone I have ever owned i honestly would ne er buy anything other than a galaxy its so easy for me to use and the Ai is so helpful I would like to win the sweepstakes to get a galaxy watch i have wanted one for so long but all my money goes to medical bills due to me being very sick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone with great camera
on October 7, 2025
Posted by: CaiteCat
[This review was collected as part of a promotion.] This is my first Samsung phone and it had a learning curve with some of the features and phone specific apps. Once everything was up and running I like the phone, especially the AI availability. There is a wide variety of free apps for Samsung and the Galaxy AI is very good for editing, themes, and backgrounds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product does have some good features but lags
on October 7, 2025
Posted by: Hailstorm1911
[This review was collected as part of a promotion.] It moves a little too slow for what I need it for it does do some good things but they barely outweigh the slowness of the phone
Value
3
Response from Samsung USBy R&R, October 8, 2025
Good day Hailstorm1911, \nWe're glad to hear you’re using the Galaxy A16 5G and appreciate your feedback on its performance. The A16 5G's processor is designed for practical multitasking, making it a favorite for users seeking simplicity and functionality. If your device feels slow or laggy, try optimizing it. The Quick optimization feature can improve performance by stopping battery-draining apps, clearing unnecessary data, scanning for malware, and closing background apps. This process is fast and simple: go to Settings, swipe to and select Device care, tap Optimize now, then Done. For more tips on maintaining your device's performance, please see the online article linked below. Thank you for your review and support — it means a lot to us at Samsung! \nKeep your Galaxy phone or tablet from slowing down with Device Care\nhttps://www.samsung.com/us/support/answer/ANS10001953/\n\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
4
Prettt officent product
on October 9, 2025
Posted by: Samsunglvr75
[This review was collected as part of a promotion.] Good overall, not great on refresh rate or spees but if wijth enough internet your usually ok, and like expanded storage.
Value
4
Written by a customer while visiting Samsung US
Posted by: Suzie Q
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
It does not allow all the features of my older phone.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, October 10, 2025
Hello there Suzie Q,
Thank you for sharing your thoughts on the Galaxy A36 5G. We appreciate your comparison of its features with earlier models. Each Galaxy generation brings new performance enhancements and improvements in Awesome Intelligence, while also refining the features that users value most. Your feedback helps us maintain a balance in the Galaxy A series, combining innovative updates with the reliable functions that long-time users appreciate. Thank you for your review and for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A36 5G. We appreciate your comparison of its features with earlier models. Each Galaxy generation brings new performance enhancements and improvements in Awesome Intelligence, while also refining the features that users value most. Your feedback helps us maintain a balance in the Galaxy A series, combining innovative updates with the reliable functions that long-time users appreciate. Thank you for your review and for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36 5G
on October 10, 2025
Posted by: Dericksgirl30
[This review was collected as part of a promotion.] First time owning the A series galaxy and I can honestly say it's an awesome phone. Great camera, does everything the S series does without the price tag.
Value
5
Response from Samsung USBy R&R, October 10, 2025
What is up, Dericksgirl30
Thank you for sharing your first experience with the Galaxy A Series. It’s wonderful to hear that your Galaxy A36 5G is exceeding expectations in both performance and camera capability. The A Series continues to evolve with advanced features and everyday dependability that highlight Samsung’s commitment to accessible innovation. thank you for your wonderful review. We appreciate you making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your first experience with the Galaxy A Series. It’s wonderful to hear that your Galaxy A36 5G is exceeding expectations in both performance and camera capability. The A Series continues to evolve with advanced features and everyday dependability that highlight Samsung’s commitment to accessible innovation. thank you for your wonderful review. We appreciate you making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US