Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,186 Reviews)
Rating breakdown 1,186 reviews
5 Stars
852
4 Stars
229
3 Stars
62
2 Stars
21
1 Star
22
81%of customers recommend this product.
(
60 out of
74)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Good enough
on September 27, 2025
Posted by: A36revi3w
[This review was collected as part of a promotion.] My New A36 is a little bulky compared to other models. The device is slower than it should be given the stats and specifications.
The refresh rate is 120 Htz and the brightness is excellent. It has 4G Ram with additional 6G in virtual memory.
The biometrics work exceptionally well and identity verification is quick and easy.
This is an excellent phone with a fast Meditek Processor, running the latest Version of Android.
The new photo editing software uses Galaxy AI technology and simple redundant tasks are simple to navigate and utilize.
The A36 is by all means an exceptional device but the stretch from A series to S series is still a wide gap.
The refresh rate is 120 Htz and the brightness is excellent. It has 4G Ram with additional 6G in virtual memory.
The biometrics work exceptionally well and identity verification is quick and easy.
This is an excellent phone with a fast Meditek Processor, running the latest Version of Android.
The new photo editing software uses Galaxy AI technology and simple redundant tasks are simple to navigate and utilize.
The A36 is by all means an exceptional device but the stretch from A series to S series is still a wide gap.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Its a replacement device
on September 27, 2025
Posted by: PeggyNutrition45
[This review was collected as part of a promotion.] Don't like it ready to upgrade but waiting for the right fit and new fiber optic internet to come into my area then im upgrading
Value
2
Response from Samsung USBy R&R, September 29, 2025
Hi PeggyNutrition45, Thank you for sharing your thoughts on your Galaxy A36 5G! We truly appreciate hearing from you. While you're considering an upgrade, we'd love to remind you of all the wonderful features your current device offers. Its 6.7″ 120 Hz Super AMOLED display, Snapdragon 6 Gen 3, and Gorilla Glass Victus+ build make it feel truly premium, all at a mid-range price. You’ll also enjoy six years of OS updates and security patches—an amazing lifespan that’s usually reserved for flagship models. The battery life is reliable, and 45 W charging means you're back up and running quickly. Plus, smart features like Circle to Search and Object Eraser make photo editing easy and fun right from the start. There’s so much to love about it! If you're curious to explore more of your device’s useful features, be sure to check out the online article linked below. Thank you for your review. We’re delighted to have you as part of the Samsung family! Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great cameras
on September 27, 2025
Posted by: MrBlunt
[This review was collected as part of a promotion.] I sell alot of things using my phone so the camera is important that it takes good pics!!! Galaxy AI helps me look items up to see what a good price is!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has so many great apps to choose from and I love t
on September 27, 2025
Posted by: BeKind25
[This review was collected as part of a promotion.] The themes and wallpapers are my most favorite and alot of free games and the speed is great itself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never let's me down
on September 27, 2025
Posted by: Rula4flex
[This review was collected as part of a promotion.] I love my galaxy ai update! I use my phone for gaming streaming and social media. Mu Camara takes great clear pictures and video! I would definitely recommend this device to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and user friendly
on September 27, 2025
Posted by: Kotalove
[This review was collected as part of a promotion.] Galaxy AI is a strong success for Samsung, transforming their flagship phones from powerful devices into truly intelligent companions.
While some features might be seen as niche or a bit "gimmicky" by certain users, the core tools like Circle to Search, Generative Edit, and Live Translate are genuine game-changers that offer real-world value and significantly enhance the daily mobile experience. If you prioritize cutting-edge productivity and photo-editing tools seamlessly integrated into your smartphone, a Samsung phone with Galaxy AI is one of the best choices available.
While some features might be seen as niche or a bit "gimmicky" by certain users, the core tools like Circle to Search, Generative Edit, and Live Translate are genuine game-changers that offer real-world value and significantly enhance the daily mobile experience. If you prioritize cutting-edge productivity and photo-editing tools seamlessly integrated into your smartphone, a Samsung phone with Galaxy AI is one of the best choices available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is not very good
on September 27, 2025
Posted by: CareBare
[This review was collected as part of a promotion.] This device is not very good. I habe had problems with this device since i got it. I have had other samsung phones that were great. I love samsung products. Galaxy AI is really cool, but I do not like this device. It freezes up sometimes and it's slow.
Value
3
Response from Samsung USBy R&R, September 29, 2025
Ahoy CareBare, Thank you for sharing your thoughts on your Galaxy A36 5G. We value feedback from our users to understand how their devices are performing. The Galaxy A16 5G includes tools to optimize speed and storage. If apps seem slow, consider clearing the cache via Settings, which often yields noticeable improvements. Clearing the app cache acts like a detox for your apps, removing leftover files that may cause lag. To do this, open Settings, swipe to and select Apps, find your app, then go to Storage and tap Clear Cache. For more tips on maintaining your device's performance, please refer to the online article linked below. Thank you for being part of the Samsung community. Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
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https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has good features and fast charge.
on September 27, 2025
Posted by: Dailyhelpfultool
[This review was collected as part of a promotion.] When I stream movies, my charge does last about max six hours. But when I hear my music or audio from my books, it does last about nine hours. My phone memory get full quickly which is a hassle for me to go through the device and make sure the system isn't an issue anymore. I do like the theme and font styles that is to my liking. Can there be a way to choose particular (default) apps for my preferences instead of having to keep them unused, wasting storage on my device. I don't know if it's my typing during this review but my touchscreen board does seem to keep gitching back and forth from the letters and symbols. When I use the speak to text (voice input) bout my words, is amazing. I do have trouble with updates on certain apps especially ones that I do not know of or what comes with it for my device or what it does it do with the update like the unused apps? During the time of the startup of Gemini, I have been able to use it and greatly had find it as quite useful during my daily activities and helpful reviews, research, and breakdowns on my personal questions of interest and general information about series of various topics.
Value
4
Written by a customer while visiting Samsung US