Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(1,186 Reviews)
Open Ratings Snapshot
Rating breakdown 1,186 reviews
5 Stars
852
4 Stars
229
3 Stars
62
2 Stars
21
1 Star
22
81%of customers recommend this product. 
(
60 out of 74
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4 out of 5
4
Good camera quality
on September 26, 2025
Posted by: Koushik123
[This review was collected as part of a promotion.] Super phone and nice feature
Useful for my study purposes
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a wonderful phone.
on September 26, 2025
Posted by: Sugarfoot
[This review was collected as part of a promotion.] This is a wonderful phone and the Galaxy AI feature is a wonderful addition. I use this phone for everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung does it again!
on September 26, 2025
Posted by: Spanky
[This review was collected as part of a promotion.] The Galaxy A36 5G is stellar. The Galaxy AI has definitely improved and the sleek look of this version will knock your socks off!!
Value
5 out of 5
5
Response from Samsung USBy R&R, September 26, 2025
Hey there Spanky, We appreciate your review of the Galaxy A36 5G. It’s great to know the sleek design and enhanced smart features have impressed you. While this model doesn’t have the full rollout of Galaxy AI just yet, there are still many enhanced features included to take your device to the next level. Your excitement reflects the innovation behind this device, combining style and powerful performance in one. Thank you for your feedback. We appreciate you choosing Samsung. -Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This cell phone is breaking the norm!
on September 26, 2025
Posted by: LocoMocha999
[This review was collected as part of a promotion.] This Samsung galaxy A36 does a perfect job for all things. Streaming videos/movies and streamlining the internet is never a problem with any aspect. Galaxy AI gives a new impression on how AI can make life that much easier. These galaxies give another option for individuals who search for that more budget conscious pricing, all while keeping the same great specs your used to with Galaxy phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phantastic Phone
on September 26, 2025
Posted by: Momof3
[This review was collected as part of a promotion.] Galaxy phones have been my only choice for years. They are easy to use and very durable. I have nearly driven over the phone the way I treat it...not a Crack! Ai has helped me quickly handle any troubleshooting i would normally bother my son with...ah Peace!
Value
5 out of 5
5
Response from Samsung USBy R&R, September 26, 2025
Hey Momof3, Thank you for sharing your experience with the Galaxy A36 5G. It’s great to hear how durable and dependable the phone has been for you. Although this device doesn’t feature the full rollout of Galaxy AI, you still have access to smart features that offer both strength and innovative functionality. We appreciate your wonderful review and thank you for being a part of the Samsung community. -Ty

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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Adequate Smartphone
on September 26, 2025
Posted by: Teeboo
[This review was collected as part of a promotion.] This Samsung Galaxy phone is very practical and affordable. It has some cool features such as great camera views and 5g pre-installed. The storage is decent as well. There are some things I'm concerned about like the facts that it lags so it's not ideal for gaming. Other features that I can't understand is when swipe down to review messages I have to swipe on the same side as the message icon (left side) if I try swiping on the right side it will show the settings and power button options...I don't understand why it does that. I haven't had the phone long and I'm still learning all the features. I will give an honest update when that happens. It's an ok phone so far.
Value
3 out of 5
3
Response from Samsung USBy R&R, September 29, 2025
Hey there Teeboo, Thank you for taking the time to share your thoughts on your Galaxy A36 5G. It’s a great device if you are looking for something that hits all the mobile marks while still being reliable and designed for durability. The triple stacked camera system allows for incredible photo opportunities, and the mobile connectivity is ideal for staying connected wherever you are. When it comes to your phone lagging during gaming sessions, please consider closing any apps before you start gaming. Also, check out the article linked below. The layout of the notifications has changed with the update to One UI 7. You can also learn more about the features included with your device by visiting the online resource linked below that explains the features of the Galaxy A36 5G. Thank you for your review. We are happy to have you as part of the Samsung community. Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
NO SD CARD SLOT!!!???
on September 26, 2025
Posted by: Sarah
from Redding ca
Expertise:Expert
Verified Purchase:Yes
It keeps having issues already. Plus there is no sd card to put in it
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R, September 29, 2025
Hi there Sarah, Thank you for sharing your insight on your Galaxy A36 5G! We understand that with each generation, there are changes; however, every design option is taken heavily into consideration. If you would like to reach out to our Samsung Support Team to discuss the behavior you are experiencing with your device further, we are always available to explore options. When it comes to removing the SD card feature, we have found that many users have opted for the Samsung Cloud option as a secure backup. We will provide a link to a resource guide that offers more detailed information about our cloud services. Thank you for your review. We appreciate you choosing Samsung. Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
Sync data across all of your devices using Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002777/
How to set up your new Samsung Galaxy A36 5G
https://www.samsung.com/us/support/answer/ANS10004966/

-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has everything you could need and use
on September 26, 2025
Posted by: Malley
[This review was collected as part of a promotion.] I use my phone for Work, Shopping, Music, and just searching the Web....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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