Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
848
4 Stars
229
3 Stars
62
2 Stars
19
1 Star
19
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
SUBPERB FULL FEATURED PHONE, A 36 SAMSUNG
on June 22, 2025
Posted by: Slayer
[This review was collected as part of a promotion.] I use my A36 Samsung phone for absolutely everything in my life!!! The Samsung Galaxy AI is fantastic!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A36 5G is like owning the S25, best phone ever
on June 25, 2025
Posted by: Maniac69
[This review was collected as part of a promotion.] Awesome phones, I use my phone for work and personal use everyday easy to use, clear picture, and the AI is life real. Tha A36 for me is like having the Galaxy S25. the A36 is a nice phone and I recommend getting this phone. GalaxyA36 5G by Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Charging issues
on June 30, 2025
Posted by: Firelady1977
[This review was collected as part of a promotion.] Takes hours to charge up, battery drains too quickly. Freezes up, hard to answer a phone call if using an app.
Value
2
Response from Samsung USBy R&R, July 1, 2025
Hi there Firelady1977,
Thank you for sharing your experience with the Galaxy A36 5G. We appreciate your insights on areas where the device’s performance might feel less responsive, like battery efficiency and multitasking during calls. Your feedback is invaluable as it helps us enhance the Galaxy experience for all users.
The Galaxy A36 5G boasts a robust 5,000mAh battery, providing up to 29 hours of video playback on a single charge. To optimize your battery usage, it’s recommended to use an authentic Samsung charging cable and adapter for a safe and efficient charging experience. Samsung Galaxy devices include various settings and features to help you monitor and extend battery life. You can monitor your battery performance and utilize power-saving modes as needed. For more tips on maximizing your phone’s battery life, check out the guide “Get the most out of your Galaxy phone or tablet battery,” which is provided below.
If you notice your phone becoming less responsive or experiencing delays. It may be a sign that a software update is available. To check for updates, open the Settings app on your device, swipe to and tap on Software Update or System Updates, as the option may vary by model. Then tap ‘Download and install’ or ‘Check for software updates.’ If an update is found, it will begin downloading; you may need to tap ‘Download now’ on some devices. Once the download is complete, follow the on-screen instructions to install the update. For tips on maintaining your device’s performance, refer to “Samsung phone or tablet freezes and crashes,” with the link provided below.
Galaxy devices are designed to cater to a wide range of daily needs, and we strive to ensure they deliver reliable performance and seamless operation. We encourage you to explore the many features that make your device a versatile companion for both communication and entertainment. Thank you for being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. We appreciate your insights on areas where the device’s performance might feel less responsive, like battery efficiency and multitasking during calls. Your feedback is invaluable as it helps us enhance the Galaxy experience for all users.
The Galaxy A36 5G boasts a robust 5,000mAh battery, providing up to 29 hours of video playback on a single charge. To optimize your battery usage, it’s recommended to use an authentic Samsung charging cable and adapter for a safe and efficient charging experience. Samsung Galaxy devices include various settings and features to help you monitor and extend battery life. You can monitor your battery performance and utilize power-saving modes as needed. For more tips on maximizing your phone’s battery life, check out the guide “Get the most out of your Galaxy phone or tablet battery,” which is provided below.
If you notice your phone becoming less responsive or experiencing delays. It may be a sign that a software update is available. To check for updates, open the Settings app on your device, swipe to and tap on Software Update or System Updates, as the option may vary by model. Then tap ‘Download and install’ or ‘Check for software updates.’ If an update is found, it will begin downloading; you may need to tap ‘Download now’ on some devices. Once the download is complete, follow the on-screen instructions to install the update. For tips on maintaining your device’s performance, refer to “Samsung phone or tablet freezes and crashes,” with the link provided below.
Galaxy devices are designed to cater to a wide range of daily needs, and we strive to ensure they deliver reliable performance and seamless operation. We encourage you to explore the many features that make your device a versatile companion for both communication and entertainment. Thank you for being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great model A phone
on June 30, 2025
Posted by: TexanLady956
[This review was collected as part of a promotion.] Love my galaxy A phone compared to my old phone it's so much faster and A bigger phone screen. I just it to clock it for work and to track my spending to keep within a budget for my monthly bills. It's a great phone and unless I find a flaw I will keep this phone for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its a beast
on July 3, 2025
Posted by: Omi88
from Providence
Expertise:Expert
Honestly ive been a fan of samsung midrange phone fan for a couple of years. The A35 was a beast when i had it. And now the a36 is even better than the last gen. Here in the usa the a54 was its last to come. So a3x sits right next to his bigger brother. I love my a36 and takes beautiful selfies with its 10bit hdr feature. The sound is perfect and even has a touch of bass. The network is perfect. I hit around 525mbps of speed connected to my router. This phone charges fast than the last gen. For this price and the absence of a55 and moving forward this is the best phone hands down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Muy buen teléfon...me siento satisfecho
on July 5, 2025
Posted by: Aleman
[This review was collected as part of a promotion.] Galaxi AI es genia, me cumple con los requisitos...estoy seguro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
1st Samsung I've ever owned
on July 6, 2025
Posted by: Lifesagame
[This review was collected as part of a promotion.] I've always wanted one but couldn't afford. The camera is wonderful! Everything except the touch sensor is awesome. Almost every time I touch screen to select something, I have to touch it more than once. Not sensitive at all. I've even selected that it's more sensitive with a screen protector, which i don't have yet. Kinda worried about how it's going to preform with it on
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera pixels are awesome even has that 3D feature
on July 11, 2025
Posted by: WHALAUNO86
[This review was collected as part of a promotion.] I use my phone for work. Take before and after photo's of my remodeling work. Watch movies and the screen is crispy clear and my favorite of it all is YouTube music.
Value
5
Response from Samsung USBy R&R, July 15, 2025
Aloha WHALAUNO86,
We’re excited to see how your Galaxy A36 5G is bringing joy to your work, entertainment, and music experiences. From capturing perfect before-and-after project shots to relaxing with movies on its vibrant, clear screen, it’s impressive how versatile your phone is. The stunning visuals you enjoy are thanks to Samsung's brilliant display and the vibrant Super AMOLED screen. Thank you for sharing your Galaxy glow-up story and letting your creativity shine; it's truly inspiring!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re excited to see how your Galaxy A36 5G is bringing joy to your work, entertainment, and music experiences. From capturing perfect before-and-after project shots to relaxing with movies on its vibrant, clear screen, it’s impressive how versatile your phone is. The stunning visuals you enjoy are thanks to Samsung's brilliant display and the vibrant Super AMOLED screen. Thank you for sharing your Galaxy glow-up story and letting your creativity shine; it's truly inspiring!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US