Customer reviews from ceretone
Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Average customer rating
4.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
41
4 Stars
7
3 Stars
5
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Customer Rating
4
Good
on March 23, 2026
Posted by: LaurenR
[This review was collected as part of a promotion.] Definitely help hearing. The app isn’t quite as intuitive as the others I use and takes some getting used to. The earpiece was slightly uncomfortable at first but after adjusting got it more comfortable. Maybe not quite as good at separating out ambient noises as my current? But absolutely helpful for hearing overall.
Response from influenster.comBy CS, Customer Service, March 23, 2026
Hello Lauren,
Thank you for your review! We’re glad to hear that the hearing aids are helpful overall. We appreciate your feedback about the app and the initial fit, adjustments can definitely make a difference. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re glad to hear that the hearing aids are helpful overall. We appreciate your feedback about the app and the initial fit, adjustments can definitely make a difference. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
I was able to hear sounds and voices much more cle
on March 23, 2026
Posted by: AnnemarieB
[This review was collected as part of a promotion.] I am getting older and like many people my age I am starting to have hearing issues. I can hear some people adequately and others I just pretend I heard them. The Ceretone Beacon Behind the ear hearing aids came charged and ready to use. The hearing aids turn on automatically when removed from the storage case. These hearings aids connect by bluetooth to an app. By connecting to the app I am able to make the adjustments I need to be able to hear people clearly, turning them up and down to fit my needs. I was also able to connect and answer my phone. After some initial adjustments, I was able to to hear sounds and voices much more clearly. Watching the television was easier and I didn’t need the TV’s closed captions anymore. Group conversations were greatly improved. Being able to hear myself speak was a benefit as I realized how loud I had been speaking to other people ( and how loud they were speaking to me to compensate for my hearing loss). The volume level of each hearing aid can be adjusted individually or as a pair. The small multifunction button on the microphone is easily accessible. There are eleven volume levels and four noise level adjustments available. Getting used to using the multi function took some effort and learning how to access many of the functions took some effort and learning how to access many of the functions took time but was worth the effort.
In addition the hearing aids were able to act as earphones. I was able to listen to music and answer phone calls through a bluetooth connection from my phone. The connecting process was seamless. Incoming phone calls automatically went to the hearing aids.
The storage case functions as a power bank to charge the hearing aids while not in use. The storage case itself is rechargeable via USB-C cable. It is necessary to store the hearing aids in the case to recharge them. Many other hearing aids require separate batteries that need periodic replacement when used up. The internal rechargeable batteries in these hearing aids is a great advantage. It should be noted that my hearing aids shut off after about seven hours. Wearing glasses while wearing them presented. bit of a problem for me as the temples of the glasses sit in the same location on the ear as the microphone and interfere with each other and the microphone can become dislodged. I do love hearing and pretty much only wear my glasses when I am reading to this does work for me. The size is slightly small for me but I am taller and would fit an average person perfectly. Though I had to work up to using them longer and longer everyday, as per the directions, the get a lot of use and the case and the hearing aids travel well, have travel in my pocket and still are going strong.
In addition the hearing aids were able to act as earphones. I was able to listen to music and answer phone calls through a bluetooth connection from my phone. The connecting process was seamless. Incoming phone calls automatically went to the hearing aids.
The storage case functions as a power bank to charge the hearing aids while not in use. The storage case itself is rechargeable via USB-C cable. It is necessary to store the hearing aids in the case to recharge them. Many other hearing aids require separate batteries that need periodic replacement when used up. The internal rechargeable batteries in these hearing aids is a great advantage. It should be noted that my hearing aids shut off after about seven hours. Wearing glasses while wearing them presented. bit of a problem for me as the temples of the glasses sit in the same location on the ear as the microphone and interfere with each other and the microphone can become dislodged. I do love hearing and pretty much only wear my glasses when I am reading to this does work for me. The size is slightly small for me but I am taller and would fit an average person perfectly. Though I had to work up to using them longer and longer everyday, as per the directions, the get a lot of use and the case and the hearing aids travel well, have travel in my pocket and still are going strong.
Response from influenster.comBy CS, Customer Service, March 25, 2026
Hello,
Thank you for sharing such a detailed review! We’re thrilled to hear the Ceretone Beacon has improved your hearing experience, and that the rechargeable, Bluetooth-enabled design is making daily use convenient and effective. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing such a detailed review! We’re thrilled to hear the Ceretone Beacon has improved your hearing experience, and that the rechargeable, Bluetooth-enabled design is making daily use convenient and effective. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Great Option For Those Who Can’t Afford Profession
on March 25, 2026
Posted by: ShannonG
[This review was collected as part of a promotion.] These behind the ear hearing aids work very well. My mom has been struggling to hear fire quite some time, yet too stubborn and not willing to spare the expense for hearing aids. This is a great option. She is using them more and more. I’m pleased with these hearing aids. I love that they are rechargeable and the battery lasts quite a long time. The fit is bd adjustable so they fit perfectly.
Response from influenster.comBy CS, Customer Service, March 27, 2026
Hello,
Thank you so much for sharing your experience! We’re really glad to hear the hearing aids are helping your mom hear better and that she’s becoming more comfortable using them. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really glad to hear the hearing aids are helping your mom hear better and that she’s becoming more comfortable using them. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Just as functional as very expensive hearing aids.
on March 27, 2026
Posted by: MeganG
[This review was collected as part of a promotion.] These are really nice. My mom spent $5,000 on a set of hearing aids from her ENT, and they have had to be sent in and replaced multiple times for not working properly. These are much more reliable and function very well. The app has a lot of helpful features to use and adjust the sound, and they are very simple to use with the instruction manual included. The battery holds a consistent charge and my mom has had a very good experience having these as a supplement to her other set.
Response from influenster.comBy CS, Customer Service, March 27, 2026
Hello Megan,
Thank you so much for sharing your experience! We’re really glad to hear these have been a reliable and easy-to-use option for your mom, especially alongside her other hearing aids. We are happy they’ve made a positive difference! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really glad to hear these have been a reliable and easy-to-use option for your mom, especially alongside her other hearing aids. We are happy they’ve made a positive difference! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Great OTC hearing aids
on March 29, 2026
Posted by: JessicaE
[This review was collected as part of a promotion.] My grandma has been using the Ceretone Beacon and it has been a great product for her. It’s lightweight and comfortable to wear behind the ear, and the design is very discreet. She was able to start using it easily without any confusion. The sound is clear and natural, and it has made a noticeable difference in her day-to-day life. She can hear conversations much better and feels more confident overall. The charging case is also simple and convenient, which makes it easy for her to keep it ready to use. Overall, this is a well-made, easy-to-use product that works really well. Highly recommend!
Response from influenster.comBy CS, Customer Service, March 31, 2026
Hello Jessica,
Thank you so much for sharing your grandma’s experience! We’re so glad to hear that the Beacon has been comfortable, easy to use, and has made a meaningful difference in her daily life. Thank you again for your kind words and recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your grandma’s experience! We’re so glad to hear that the Beacon has been comfortable, easy to use, and has made a meaningful difference in her daily life. Thank you again for your kind words and recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com