Customer reviews from ceretone
Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Average customer rating
4.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
41
4 Stars
7
3 Stars
5
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Customer Rating
5
Impressed with the sound and crispness, for minor
on February 11, 2026
Posted by: katrinac3c85_5211
[This review was collected as part of a promotion.] These rechargeable hearing aids have great sound quality to them. They're crisp and clear, feel comfortable while wearing and are easy to use with the app. The charging case makes it convenient to charge while sleeping. The app helps adjust the volume and settings to get the most benefit from them. There's several pieces included(see pic of box). For minor hearing loss, these work and sound great. If you have a greater loss, the package says to seek out a professional. If you're not wanting to shell out $$$$ and need a little extra help hearing, definitely give these a try.
Response from ceretoneBy CS, Customer Service, February 11, 2026
Hello,
Thank you for sharing your experience! We’re glad to hear the Beacon is comfortable, easy to use, and provides clear sound. Your tips on using the app and charging case will be helpful for others considering these hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear the Beacon is comfortable, easy to use, and provides clear sound. Your tips on using the app and charging case will be helpful for others considering these hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Helpful
on February 11, 2026
Posted by: anthonyt45_3056
[This review was collected as part of a promotion.] I recently tried the Beacon behind-the-ear hearing device, and overall, it’s been a positive experience. The design is sleek and lightweight, making it comfortable to wear for long periods without any irritation. It fits securely behind the ear and is almost unnoticeable, which I really appreciate for daily use.
In terms of performance, the Beacon delivers clear and crisp sound. Voices are easy to distinguish, and background noise is managed well enough for casual and work settings. The battery life is impressive, lasting nearly a full day of activity before needing a recharge.
One minor drawback is that it can take a little practice to adjust the volume and settings quickly, especially for first-time users. Also, in very noisy environments, the background noise suppression isn’t perfect, but that’s common with most devices in this category.


Response from ceretoneBy CS, Customer Service, February 11, 2026
Hello Anthony,
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your experience with the Beacon hearing device has been positive overall. It’s wonderful to know that the sleek, lightweight design makes it comfortable for long wear and that it stays secure and discreet behind the ear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your experience with the Beacon hearing device has been positive overall. It’s wonderful to know that the sleek, lightweight design makes it comfortable for long wear and that it stays secure and discreet behind the ear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Nice
on February 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] These are some really awesome and powerful hearing aids with a lot of options that are excellent to make it versatile and useful
I like them and am impressed with the results.
I like them and am impressed with the results.
Response from ceretoneBy CS, Customer Service, February 11, 2026
Hello,
Thank you so much for your feedback! We’re thrilled to hear that you’re impressed with the power and versatility of the hearing aids. It’s great to know the different options are helping make them useful and adaptable to your needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your feedback! We’re thrilled to hear that you’re impressed with the power and versatility of the hearing aids. It’s great to know the different options are helping make them useful and adaptable to your needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
my father he very love it ..must have
on February 10, 2026
Posted by: tuyenn14_2748
[This review was collected as part of a promotion.] My father-in-law is 93 years old and has been deaf for many year. He dry too many different. types of hearing aids. bus is not very difficult to go for him to hear… when I give him these , he tried them and we’re great. Easy to use and set up.. my biggest worry he has whether he could wear a hat while using them.. as could cause sometime be difficult, the side is perfect, and he can wear a hat while using them.. the battery life .. is excellent.. end the carrying case buffet site to talk with him.. so easy control volume….pretty smart choice to make for convenience.. my father in law he say hear conversation clearly..and he feel so comfortable more when he spend time with family and friends..he love it
Response from ceretoneBy CS, Customer Service, February 11, 2026
Hello Tuyen,
Thank you so much for sharing this wonderful experience! We’re thrilled to hear that your father-in-law is enjoying his hearing aids, especially after trying so many others over the years. We’re especially happy to hear that he can now hear conversations clearly and feel more comfortable spending time with family and friends. Moments like these are exactly why we do what we do! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this wonderful experience! We’re thrilled to hear that your father-in-law is enjoying his hearing aids, especially after trying so many others over the years. We’re especially happy to hear that he can now hear conversations clearly and feel more comfortable spending time with family and friends. Moments like these are exactly why we do what we do! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Good for the price
on February 10, 2026
Posted by: penguincanjump_5759
[This review was collected as part of a promotion.] I like the charging case. That will come in handy for traveling. The connection tö phone tö play music is really good quality. The app ran smooth. The double dome earpieces were a little uncomfortable and I wish the behind the ear device had a better shape to fit. The quality of sound was okay, it was just brighter than what I like. For this being less than thousands of dollars, I’m sure it’s really valuable to those who are in a fixed income or who can’t afford to go to an audiologist.
Response from ceretoneBy CS, Customer Service, February 10, 2026
Hello,
Thank you for sharing such thoughtful feedback! We’re glad to hear you enjoyed the charging case for travel, the smooth app experience, and the strong phone connection for music. We also appreciate your notes on the fit and sound preference—comfort and sound tuning can vary from person to person, and your input is incredibly helpful. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing such thoughtful feedback! We’re glad to hear you enjoyed the charging case for travel, the smooth app experience, and the strong phone connection for music. We also appreciate your notes on the fit and sound preference—comfort and sound tuning can vary from person to person, and your input is incredibly helpful. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Simply life changing
on February 7, 2026
Posted by: Amanda L
[This review was collected as part of a promotion.] These hearing aids have truly changed my mother’s everyday life for the better. She can hear conversations clearly again and feels so much more confident when spending time with family and friends. They’re comfortable, discreet, and easy for her to use, even without any complicated technology. The sound quality is natural and crisp, making everything feel effortless. Seeing how much happier and more engaged she is has meant the world to all of us.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Amanda,
Thank you for sharing such a heartfelt review! We’re thrilled to hear that Ceretone has helped your mother reconnect with conversations and regain confidence. It’s wonderful that the comfort, discreet design, and natural sound are making a meaningful difference in her daily life—and in your family’s as well! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing such a heartfelt review! We’re thrilled to hear that Ceretone has helped your mother reconnect with conversations and regain confidence. It’s wonderful that the comfort, discreet design, and natural sound are making a meaningful difference in her daily life—and in your family’s as well! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
No more yelling at your spouse for attention!
on February 5, 2026
Posted by: Anna G
[This review was collected as part of a promotion.] If you are in the shopping mood for some new hearing aides the Ceretone “Beacon” may be your choice. These come with multiple double flanged ear piece sizes included and a perfect-sized rechargeable case one can slip in their purse or truck console. They have a comfortable fit and the ability to stream music and phone calls with adjustable sound. There is a small brush for cleaning the earwax off of them making it quite easy for maintenance. The rechargeable feature is very reliable compared to other battery brand hearing aides and less trips to the stores for expensive batteries.
Pretty smart choice to make for convenience.
Response from ceretoneBy CS, Customer Service, February 6, 2026
Hello,
Thank you for such a thoughtful review! We’re so happy to hear you’re enjoying the Beacon’s comfort, rechargeable convenience, and Bluetooth streaming features. It’s great to know the accessories and easy maintenance are making a difference too! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for such a thoughtful review! We’re so happy to hear you’re enjoying the Beacon’s comfort, rechargeable convenience, and Bluetooth streaming features. It’s great to know the accessories and easy maintenance are making a difference too! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easy to use?
on February 5, 2026
Posted by: Stephanie N
[This review was collected as part of a promotion.] These are great. Easy to use and set up. My main concern was if I would be able to wear a hat with these since sometimes that can be an issue. The size is great and I am able to wear a had with them on! The battery life has been great and the case is the perfect size to carry around
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Stephanie,
Thank you for your feedback! We’re so glad the Core One Pro fits comfortably, works well with your hat, and that the battery life and case size are convenient for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re so glad the Core One Pro fits comfortably, works well with your hat, and that the battery life and case size are convenient for you. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone