Customer reviews from ceretone
Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Average customer rating
4.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
41
4 Stars
7
3 Stars
5
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Customer Rating
5
Amazingly clear! Must have!
on February 18, 2026
Posted by: KathleenS
[This review was collected as part of a promotion.] Wow! I am a caregiver to my father, and his hearing was getting worse and he was always asking us to repeat things. We were both excited to try these hearing aides as the ones he had did not work well. These are amazing and he can hear so well now. We’ve had a few technical issues, and some learning curves. But the product works amazing! They are not very noticeable, the sound is clear, the batter does not always hold the charge but could be the learning issue. They are light, fit well, and the app is easy to use and he uses Bluetooth to answer calls with these hearing aides and he no longer has to ask for people to repeat everything. All in all, they are wonderful! My Veteran father loves them! Thank you.
Response from ceretoneBy CS, Customer Service, February 20, 2026
Hello Kathleen,
Thank you so much for sharing your experience! We’re thrilled to hear that your father is enjoying the hearing aids and that they’ve made such a positive difference in his daily life. It’s wonderful that the clear sound, discreet fit, lightweight design, and easy-to-use app with Bluetooth are helping him hear more comfortably and confidently. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that your father is enjoying the hearing aids and that they’ve made such a positive difference in his daily life. It’s wonderful that the clear sound, discreet fit, lightweight design, and easy-to-use app with Bluetooth are helping him hear more comfortably and confidently. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Easy to use, lightweight, small, great sound quali
on February 18, 2026
Posted by: lindaH
[This review was collected as part of a promotion.] These are terrific, well designed, otc hearing aids. Small, lightweight, virtually invisible to others when you wear them, they are easy to set up, wear and use.
They come with different size earbuds, allowing you to find your perfect fit! The storage case is the charger so as long as you have the case connected to a charging wall plug, as soon as you put the hear aids in the case and close it they charge. The case also keeps them safe and secure when not using them. They hold a charge for a long time- no worries about it running out midday.
Different settings can be accessed using an app on your smart phone making setup and use a breeze. You can even use them to stream music!
The sound quality, noise filtering and amplification are great-makes life so much easier and enjoyable.
They come with different size earbuds, allowing you to find your perfect fit! The storage case is the charger so as long as you have the case connected to a charging wall plug, as soon as you put the hear aids in the case and close it they charge. The case also keeps them safe and secure when not using them. They hold a charge for a long time- no worries about it running out midday.
Different settings can be accessed using an app on your smart phone making setup and use a breeze. You can even use them to stream music!
The sound quality, noise filtering and amplification are great-makes life so much easier and enjoyable.
Response from ceretoneBy CS, Customer Service, February 19, 2026
Hello Linda,
Thank you so much for your detailed review! We’re thrilled to hear that you’re enjoying the small, lightweight, and virtually invisible design of our OTC hearing aids. Knowing that the sound quality, noise filtering, and amplification are making life easier and more enjoyable truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your detailed review! We’re thrilled to hear that you’re enjoying the small, lightweight, and virtually invisible design of our OTC hearing aids. Knowing that the sound quality, noise filtering, and amplification are making life easier and more enjoyable truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Clear Sound Without the Crazy Price!
on February 17, 2026
Posted by: ScottS
[This review was collected as part of a promotion.] Sound is clear and way more natural than I expected for the price. Bluetooth works great for calls and music, which is a huge plus! It's comfortable behind my ear, just took a little getting used to at first. I'm definitely happy with how it performs for every day use!
Response from ceretoneBy CS, Customer Service, February 19, 2026
Hello Scott,
Thank you for your review! We’re thrilled to hear that the sound quality exceeded your expectations and that you’re enjoying the natural clarity. It’s great to know the Bluetooth feature is working well for calls and music — that’s definitely a favorite feature for many of our users! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re thrilled to hear that the sound quality exceeded your expectations and that you’re enjoying the natural clarity. It’s great to know the Bluetooth feature is working well for calls and music — that’s definitely a favorite feature for many of our users! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great OTC device for improved hearing!
on February 15, 2026
Posted by: SallyW
[This review was collected as part of a promotion.] I was pleased to be offered these Ceretone Beacon, Behind the Ear Hearing Aids for my husband, in exchange for his (our) honest review.
These hearing aids were easy for my husband to get used to. The earpieces fit snuggly into his ear and don't feel like they're going to fall out as he moves. The kit came with a few other sized earpieces to make them comfortable for everyone, but the ones that came already on it worked fine for him.
He doesn't experience the squealing feedback like he had with other over-the-counter hearing aids. This is much appreciated!
These hearing aids can be a bit difficult to adjust the settings when in his ears, but he LOVES the app that allows him to adjust the settings by using his phone.
His hearing has really improved using this device and he's looking forward to getting more used to them in the coming weeks. They're also great for me, with his improved hearing!!
Response from ceretoneBy CS, Customer Service, February 17, 2026
Hello Sally,
Thank you for your wonderful review! We’re so glad your husband is enjoying his Beacon Behind-the-Ear Hearing Aids, with snug earpieces, no feedback, and easy adjustment through the app. It’s fantastic to hear his hearing has improved—and that it’s a benefit for you too! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your wonderful review! We’re so glad your husband is enjoying his Beacon Behind-the-Ear Hearing Aids, with snug earpieces, no feedback, and easy adjustment through the app. It’s fantastic to hear his hearing has improved—and that it’s a benefit for you too! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Wow
on February 12, 2026
Posted by: sylvial48_9678
[This review was collected as part of a promotion.] These are so nice and discrete. Easy to set up and app. The volume is incredible..I can hear. They are certainly n worth the price and highly recommended.
Response from ceretoneBy CS, Customer Service, February 13, 2026
Hello Sylvia,
Thank you for your review! We’re thrilled to hear that you’re enjoying how discreet and easy they are to set up. It’s especially great to know that the volume and clarity are making such a positive difference for you—that’s exactly what we hope for! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re thrilled to hear that you’re enjoying how discreet and easy they are to set up. It’s especially great to know that the volume and clarity are making such a positive difference for you—that’s exactly what we hope for! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Excellent Design & Hearing Improvement
on February 12, 2026
Posted by: shawnreviewssamples_2932
[This review was collected as part of a promotion.] I tested the Ceretone Beacon myself and had an aging parent with hearing loss use it as well. Speech was easier for them to follow while using the device - it noticeably improved comprehension in both normal and quiet conversations. Sound amplification was clear and natural, without any noticeable distortion or harsh feedback. What stood out the most was how comfortable and unobtrusive they felt, making the Beacon a great low-profile option for regular & extended use. I also really liked the personalization option, where you take a hearing test in the app and it adjusts the settings based on the results. The battery life is impressive, and the charging case makes it easy to top off on the go. The Bluetooth pairing process was easy and volume control through the app was simple. Overall, it’s a straightforward, effective hearing aid that prioritizes usability and design.
Response from ceretoneBy CS, Customer Service, February 12, 2026
Hello,
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that the Beacon made a noticeable difference for both you and your parent. It’s wonderful that the comfort, low-profile design, and usability stood out — especially for extended wear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that the Beacon made a noticeable difference for both you and your parent. It’s wonderful that the comfort, low-profile design, and usability stood out — especially for extended wear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
So thankful for this claim. My mom can finally hea
on February 11, 2026
Posted by: trician16_2644
[This review was collected as part of a promotion.] Thank you to Influenster for allowing me the opportunity to try this product for free in exchange for my honest review. Connectivity was very easy with my mom's IPhone. The design we chose is great. You can't even tell she is wearing them. They fit perfectly and don't fall out. The sound quality is great. Maintenance is easy and the instructions give you step by step. These seem very durable. My mom shakes a lot and drops items, but these have held up. Definitely 10/10
Response from ceretoneBy CS, Customer Service, February 12, 2026
Hello Tricia,
Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids were easy to connect, fit comfortably, and are virtually unnoticeable. It’s wonderful that the sound quality, durability, and easy maintenance are all meeting your expectations—especially with your mom being active. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids were easy to connect, fit comfortably, and are virtually unnoticeable. It’s wonderful that the sound quality, durability, and easy maintenance are all meeting your expectations—especially with your mom being active. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Comfortable and clear, but the app and controls ne
on February 11, 2026
Posted by: chompsthegnome_5071
[This review was collected as part of a promotion.] I tried the Ceretone Beacon and, compared to an earlier Ceretone product I’ve used, this one is a big improvement in comfort and overall fit. I only need amplification for my left ear (hearing loss from a ruptured eardrum), and the Beacon was noticeably more comfortable than many other hearing aids I’ve tried. Pairing with my phone was easy, and I really like that it functions as a multi-purpose earbud. Being able to listen to music and take calls makes it feel much closer to a mainstream earbud experience than a traditional hearing device, which is a big plus, especially as an Android user.
Where it falls down for me is usability. The app often throws an error when I open it, and the interface is pretty bare-bones and not very intuitive. Even though I’m fairly tech-savvy, I’m still not always sure what certain settings in the app actually mean, and it doesn’t do a great job guiding you. The on-device volume controls also feel confusing and inconsistent. The short-press volume adjustment is hard to interpret in the moment, and I never feel fully confident about whether I’m turning it up or down.
The biggest issue is volume management across different uses. The hearing amplification is clear and helpful, but the volume level I want for music is very different from what I want for conversation. Switching between the two often means I have to open the app to adjust, and that’s when I run into repeated warnings (for example, a message about being at 60%) and errors that sometimes seem to block the change. I’ve even had to put the device back in the case and take it out again just to get it cooperating.
Overall, I’m a bit torn. Comfort and sound clarity are strong, and I love the idea of an earbud-style hearing solution. But the app experience and control design make it more frustrating than it needs to be. If Ceretone improves the app reliability and makes the controls more intuitive, this could be a standout option. As it is, it works, but it doesn’t feel as seamless as regular earbuds.
Response from ceretoneBy CS, Customer Service, February 11, 2026
Hello,
Thank you so much for your detailed feedback! We’re really glad to hear that the Beacon has been a big improvement in comfort and fit for you, and that pairing and sound clarity have met your expectations. We completely understand your concerns about the app reliability and volume controls. Your feedback about usability, error messages, and volume management between music and conversation is incredibly valuable, and we’ll be sure to share this with our product team for review and improvement. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your detailed feedback! We’re really glad to hear that the Beacon has been a big improvement in comfort and fit for you, and that pairing and sound clarity have met your expectations. We completely understand your concerns about the app reliability and volume controls. Your feedback about usability, error messages, and volume management between music and conversation is incredibly valuable, and we’ll be sure to share this with our product team for review and improvement. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone