Customer reviews from ceretone
Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Average customer rating
4.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
41
4 Stars
7
3 Stars
5
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Customer Rating
5
Life changing hearing aids at an affordable price
on March 18, 2026
Posted by: CassandraW
[This review was collected as part of a promotion.] My brother is a bit of a rockstar and has spent his entire life blaring rock and roll. Due to decades of exposure to very loud music, he has pretty severe hearing loss. However, due to a lack of insurance coverage, he never got this treated, but these Ceretone Beacon hearing aids have worked wonders for him. They’ve genuinely changed his life for the better. He said they’re comfortable, the app works flawlessly, and they hold a very good charge. I would highly recommend these to everyone who needs help hearing. Honestly, they work better than my grandmas prescription hearing aids.
Response from ceretoneBy CS, Customer Service, March 20, 2026
Hello,
Thank you so much for sharing this incredible story! We’re truly happy to hear that the Beacon hearing aids have made such a meaningful difference for your brother. Your recommendation means a lot to us, and we’re honored to be part of something that’s had such a positive impact on his life. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this incredible story! We’re truly happy to hear that the Beacon hearing aids have made such a meaningful difference for your brother. Your recommendation means a lot to us, and we’re honored to be part of something that’s had such a positive impact on his life. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Ceretone Beacon
on March 15, 2026
Posted by: MelissaG
[This review was collected as part of a promotion.] I was gifted the Ceretone Beacon hearing aids complimentary to review. The hearing aids come in a handy case that is also used to charge them. I thought it was nice that batteries were not needed. The hearing aids came with detailed instructions of how to set them up and there is even an app that you can use to control them and connect to blue tooth on your phone. There were detailed instructions of how to wear them over the first few weeks to get used to them. A first the sound can be overwhelming. But the instructions were to gradually wear them and use them in different settings to get used to the sound. After using them for several weeks as instructed I am not sure these are right for me. It was very hard to differentiate different sounds and everything was just amplified. I could not get used to them. I understand that these are not prescription hearing aids but crowd situations were difficult. I think the blue tooth function is helpful but using them in crowded loud places was hard. The size was nice. They are very small and discreet and the volume on the part that goes over the ear was easy to use.
Response from ceretoneBy CS, Customer Service, March 19, 2026
Hello Melissa,
Thank you for sharing such a detailed and thoughtful review. We’re glad to hear you appreciated the compact design, rechargeable case, and Bluetooth/app features. We understand that adjusting to amplified sound, especially in crowded environments, can be challenging, and clarity can vary depending on individual hearing needs. Your feedback is very helpful, and we truly appreciate you giving the hearing aids a fair try over several weeks. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing such a detailed and thoughtful review. We’re glad to hear you appreciated the compact design, rechargeable case, and Bluetooth/app features. We understand that adjusting to amplified sound, especially in crowded environments, can be challenging, and clarity can vary depending on individual hearing needs. Your feedback is very helpful, and we truly appreciate you giving the hearing aids a fair try over several weeks. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
They are incredibly comfortable, easy to set up an
on March 15, 2026
Posted by: GigiM
[This review was collected as part of a promotion.] I’m very satisfied with the ceretone Beacon.what I like the most is that they are very easy to use from the first moment and the behind ear design is extremely comfortable, I almost forgot that I’m wearing them,the sound quality is very great and they have a great value for the price.
I received this product from Influenster in exchange for my honest review.
Response from ceretoneBy CS, Customer Service, March 18, 2026
Hello Gigi,
Thank you so much for sharing your experience! We’re delighted to hear that you’re very satisfied with the Beacon and that you find them easy to use and comfortable to wear. It’s great to know the behind-the-ear design works so well for you and that the sound quality has made a positive difference. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re delighted to hear that you’re very satisfied with the Beacon and that you find them easy to use and comfortable to wear. It’s great to know the behind-the-ear design works so well for you and that the sound quality has made a positive difference. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good product
on March 13, 2026
Posted by: LyndaS
[This review was collected as part of a promotion.] The Beacon Hearing Aids worked pretty good for me. I liked: They do a little test so they can be programmed to fit your hearing needs. They came with multiple size ear domes so I was able to get a comfortable fit. They also came with a little cleaning kit and a charging case. They charged quickly and you can charge them three times before you need to recharge the case. There is an app you can use with your phone to adjust volume and the setting you are in. (normal, outdoors, restaurant or streaming music). When everything was adjusted right for me, they definitely helped with my hearing. Downside: Although it was listed as a feature, it did not mask my tinnitus, but this is not a guarantee. And to be fair, my prescription hearing aids don’t either. They do on occasion get staticky and make other noises in your ears. The right one would turn off sometimes even after cleaning. There is a 60 day trial period so if you have mild to moderate hearing loss, I would give them a try.
Response from ceretoneBy CS, Customer Service, March 17, 2026
Hello Lynda,
Thank you for taking the time to share such a detailed review! We’re glad to hear that the Beacon Hearing Aids worked well for you overall. Thank you as well for mentioning the 60-day trial period and recommending them to others with mild to moderate hearing loss. We truly appreciate your honest feedback and are happy to hear that, once properly adjusted, they helped improve your hearing! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share such a detailed review! We’re glad to hear that the Beacon Hearing Aids worked well for you overall. Thank you as well for mentioning the 60-day trial period and recommending them to others with mild to moderate hearing loss. We truly appreciate your honest feedback and are happy to hear that, once properly adjusted, they helped improve your hearing! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
What’s important to me is there’s no feedback and
on March 11, 2026
Posted by: VanessaB
[This review was collected as part of a promotion.] I received Cerecon Beacon OTC hearing aids, I was like yeah right it will not work for me. I’m deaf in one ear and only have 30% hearing in the other. The ones I tried hurt, don’t stay in, has a lot of feedback, but to my surprise after wearing it for a week I hear better than I have been in years, they don’t hurt, no feedback, no buying batteries, you just charge them in its own case, they come with cord. Also I can steam music, and take calls. You can adjust the volume to what comfortable for you.
Response from ceretoneBy CS, Customer Service, March 11, 2026
Hello Vanessa,
Thank you for sharing your experience! We’re so glad to hear that the Beacon hearing aids pleasantly surprised you and helped you hear better after giving them a try. It’s great to know that you found them comfortable, free from feedback, and convenient with the rechargeable case. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re so glad to hear that the Beacon hearing aids pleasantly surprised you and helped you hear better after giving them a try. It’s great to know that you found them comfortable, free from feedback, and convenient with the rechargeable case. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Mid range quality for mild hearing loss
on March 8, 2026
Posted by: LindaB
[This review was collected as part of a promotion.] These are mid range hearing aids for a person with a mild hearing loss. Pros are the small case that sanitizes and quick charging. Cons are no noise cancelling while in use and also lacking in comfort while wearing. I have worn hearing aids for 5 years and these would not meet my needs.
Response from ceretoneBy CS, Customer Service, March 11, 2026
Hello Linda,
Thank you for sharing your experience! We're glad to hear that you found the compact charging case and quick charging features to be beneficial. We also understand that comfort and sound performance are very important, and we appreciate your comments regarding noise reduction and fit. Feedback like yours helps us continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We're glad to hear that you found the compact charging case and quick charging features to be beneficial. We also understand that comfort and sound performance are very important, and we appreciate your comments regarding noise reduction and fit. Feedback like yours helps us continue improving our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Get them!!
on March 8, 2026
Posted by: LauraK
[This review was collected as part of a promotion.] I’m so excited to have these—they work as well as the Lexies I just paid 900 for, and both brands work as well as my custom 5000 dollar ones that died. They work well, you can’t really notice them, and the charging case is great, because if it’s full you can take it with you and pop the aids in if you run out of juice. I have to say tho that they last all day. The only downside is the app—you have to open it with the hearing aids in your hand to get them to sync, and they don’t always stay synced. The programs are good, but I don’t notice too much difference among them. So grateful to give these a try, and I highly recommend.
Response from ceretoneBy CS, Customer Service, March 10, 2026
Hello Laura,
Thank you so much for sharing your experience! We’re really glad to hear that the hearing aids are working well for you and that they compare favorably with other devices you’ve tried. We also appreciate your feedback about the app. Comments like yours are very helpful, and we’ll be sure to share this with our development team as we continue improving the app experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really glad to hear that the hearing aids are working well for you and that they compare favorably with other devices you’ve tried. We also appreciate your feedback about the app. Comments like yours are very helpful, and we’ll be sure to share this with our development team as we continue improving the app experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Excellent sound quality & simple to use
on March 5, 2026
Posted by: KandiK
[This review was collected as part of a promotion.] I started losing my hearing 5 years ago and got prescription hearing aids 1 year ago. These are so simple to use. There's an app that connects through bluetooth to make easy volume adjustments. I'm impressed with the clear sound quality. The lightweight earpieces are almost identical to my prescription pair. In fact, these are more comfortable. No batteries needed! They're rechargeable, and so is the case, to quickly charge your pair. The over-the-ear design is barely noticeable. I found them very reliable and durable. I highly recommend these if you experience hearing loss.
Response from ceretoneBy CS, Customer Service, March 9, 2026
Hello,
Thank you so much for sharing your experience! We’re thrilled to hear that you found the hearing aids simple to use and that the app makes volume adjustments convenient for you. Your recommendation truly means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that you found the hearing aids simple to use and that the app makes volume adjustments convenient for you. Your recommendation truly means a lot to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone