Customer reviews from ceretone
Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Average customer rating
4.7
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
35
4 Stars
5
3 Stars
5
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Beacon OTC Self - Fitting Hearing Aids - Digital Noise Reduction, Feedback Cancellation and Bluetooth Streaming - Silver
Customer Rating
3
Good for the price
on February 10, 2026
Posted by: penguincanjump_5759
[This review was collected as part of a promotion.] I like the charging case. That will come in handy for traveling. The connection tö phone tö play music is really good quality. The app ran smooth. The double dome earpieces were a little uncomfortable and I wish the behind the ear device had a better shape to fit. The quality of sound was okay, it was just brighter than what I like. For this being less than thousands of dollars, I’m sure it’s really valuable to those who are in a fixed income or who can’t afford to go to an audiologist.
Response from influenster.comBy CS, Customer Service, February 10, 2026
Hello,
Thank you for sharing such thoughtful feedback! We’re glad to hear you enjoyed the charging case for travel, the smooth app experience, and the strong phone connection for music. We also appreciate your notes on the fit and sound preference—comfort and sound tuning can vary from person to person, and your input is incredibly helpful. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing such thoughtful feedback! We’re glad to hear you enjoyed the charging case for travel, the smooth app experience, and the strong phone connection for music. We also appreciate your notes on the fit and sound preference—comfort and sound tuning can vary from person to person, and your input is incredibly helpful. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
my father he very love it ..must have
on February 10, 2026
Posted by: tuyenn14_2748
[This review was collected as part of a promotion.] My father-in-law is 93 years old and has been deaf for many year. He dry too many different. types of hearing aids. bus is not very difficult to go for him to hear… when I give him these , he tried them and we’re great. Easy to use and set up.. my biggest worry he has whether he could wear a hat while using them.. as could cause sometime be difficult, the side is perfect, and he can wear a hat while using them.. the battery life .. is excellent.. end the carrying case buffet site to talk with him.. so easy control volume….pretty smart choice to make for convenience.. my father in law he say hear conversation clearly..and he feel so comfortable more when he spend time with family and friends..he love it
Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello Tuyen,
Thank you so much for sharing this wonderful experience! We’re thrilled to hear that your father-in-law is enjoying his hearing aids, especially after trying so many others over the years. We’re especially happy to hear that he can now hear conversations clearly and feel more comfortable spending time with family and friends. Moments like these are exactly why we do what we do! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this wonderful experience! We’re thrilled to hear that your father-in-law is enjoying his hearing aids, especially after trying so many others over the years. We’re especially happy to hear that he can now hear conversations clearly and feel more comfortable spending time with family and friends. Moments like these are exactly why we do what we do! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Nice
on February 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] These are some really awesome and powerful hearing aids with a lot of options that are excellent to make it versatile and useful
I like them and am impressed with the results.
I like them and am impressed with the results.
Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello,
Thank you so much for your feedback! We’re thrilled to hear that you’re impressed with the power and versatility of the hearing aids. It’s great to know the different options are helping make them useful and adaptable to your needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your feedback! We’re thrilled to hear that you’re impressed with the power and versatility of the hearing aids. It’s great to know the different options are helping make them useful and adaptable to your needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Helpful
on February 11, 2026
Posted by: anthonyt45_3056
[This review was collected as part of a promotion.] I recently tried the Beacon behind-the-ear hearing device, and overall, it’s been a positive experience. The design is sleek and lightweight, making it comfortable to wear for long periods without any irritation. It fits securely behind the ear and is almost unnoticeable, which I really appreciate for daily use.
In terms of performance, the Beacon delivers clear and crisp sound. Voices are easy to distinguish, and background noise is managed well enough for casual and work settings. The battery life is impressive, lasting nearly a full day of activity before needing a recharge.
One minor drawback is that it can take a little practice to adjust the volume and settings quickly, especially for first-time users. Also, in very noisy environments, the background noise suppression isn’t perfect, but that’s common with most devices in this category.


Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello Anthony,
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your experience with the Beacon hearing device has been positive overall. It’s wonderful to know that the sleek, lightweight design makes it comfortable for long wear and that it stays secure and discreet behind the ear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your experience with the Beacon hearing device has been positive overall. It’s wonderful to know that the sleek, lightweight design makes it comfortable for long wear and that it stays secure and discreet behind the ear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Impressed with the sound and crispness, for minor
on February 11, 2026
Posted by: katrinac3c85_5211
[This review was collected as part of a promotion.] These rechargeable hearing aids have great sound quality to them. They're crisp and clear, feel comfortable while wearing and are easy to use with the app. The charging case makes it convenient to charge while sleeping. The app helps adjust the volume and settings to get the most benefit from them. There's several pieces included(see pic of box). For minor hearing loss, these work and sound great. If you have a greater loss, the package says to seek out a professional. If you're not wanting to shell out $$$$ and need a little extra help hearing, definitely give these a try.
Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello,
Thank you for sharing your experience! We’re glad to hear the Beacon is comfortable, easy to use, and provides clear sound. Your tips on using the app and charging case will be helpful for others considering these hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear the Beacon is comfortable, easy to use, and provides clear sound. Your tips on using the app and charging case will be helpful for others considering these hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
3
Comfortable and clear, but the app and controls ne
on February 11, 2026
Posted by: chompsthegnome_5071
[This review was collected as part of a promotion.] I tried the Ceretone Beacon and, compared to an earlier Ceretone product I’ve used, this one is a big improvement in comfort and overall fit. I only need amplification for my left ear (hearing loss from a ruptured eardrum), and the Beacon was noticeably more comfortable than many other hearing aids I’ve tried. Pairing with my phone was easy, and I really like that it functions as a multi-purpose earbud. Being able to listen to music and take calls makes it feel much closer to a mainstream earbud experience than a traditional hearing device, which is a big plus, especially as an Android user.
Where it falls down for me is usability. The app often throws an error when I open it, and the interface is pretty bare-bones and not very intuitive. Even though I’m fairly tech-savvy, I’m still not always sure what certain settings in the app actually mean, and it doesn’t do a great job guiding you. The on-device volume controls also feel confusing and inconsistent. The short-press volume adjustment is hard to interpret in the moment, and I never feel fully confident about whether I’m turning it up or down.
The biggest issue is volume management across different uses. The hearing amplification is clear and helpful, but the volume level I want for music is very different from what I want for conversation. Switching between the two often means I have to open the app to adjust, and that’s when I run into repeated warnings (for example, a message about being at 60%) and errors that sometimes seem to block the change. I’ve even had to put the device back in the case and take it out again just to get it cooperating.
Overall, I’m a bit torn. Comfort and sound clarity are strong, and I love the idea of an earbud-style hearing solution. But the app experience and control design make it more frustrating than it needs to be. If Ceretone improves the app reliability and makes the controls more intuitive, this could be a standout option. As it is, it works, but it doesn’t feel as seamless as regular earbuds.
Response from influenster.comBy CS, Customer Service, February 11, 2026
Hello,
Thank you so much for your detailed feedback! We’re really glad to hear that the Beacon has been a big improvement in comfort and fit for you, and that pairing and sound clarity have met your expectations. We completely understand your concerns about the app reliability and volume controls. Your feedback about usability, error messages, and volume management between music and conversation is incredibly valuable, and we’ll be sure to share this with our product team for review and improvement. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your detailed feedback! We’re really glad to hear that the Beacon has been a big improvement in comfort and fit for you, and that pairing and sound clarity have met your expectations. We completely understand your concerns about the app reliability and volume controls. Your feedback about usability, error messages, and volume management between music and conversation is incredibly valuable, and we’ll be sure to share this with our product team for review and improvement. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
So thankful for this claim. My mom can finally hea
on February 11, 2026
Posted by: trician16_2644
[This review was collected as part of a promotion.] Thank you to Influenster for allowing me the opportunity to try this product for free in exchange for my honest review. Connectivity was very easy with my mom's IPhone. The design we chose is great. You can't even tell she is wearing them. They fit perfectly and don't fall out. The sound quality is great. Maintenance is easy and the instructions give you step by step. These seem very durable. My mom shakes a lot and drops items, but these have held up. Definitely 10/10
Response from influenster.comBy CS, Customer Service, February 12, 2026
Hello Tricia,
Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids were easy to connect, fit comfortably, and are virtually unnoticeable. It’s wonderful that the sound quality, durability, and easy maintenance are all meeting your expectations—especially with your mom being active. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that the hearing aids were easy to connect, fit comfortably, and are virtually unnoticeable. It’s wonderful that the sound quality, durability, and easy maintenance are all meeting your expectations—especially with your mom being active. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent Design & Hearing Improvement
on February 12, 2026
Posted by: shawnreviewssamples_2932
[This review was collected as part of a promotion.] I tested the Ceretone Beacon myself and had an aging parent with hearing loss use it as well. Speech was easier for them to follow while using the device - it noticeably improved comprehension in both normal and quiet conversations. Sound amplification was clear and natural, without any noticeable distortion or harsh feedback. What stood out the most was how comfortable and unobtrusive they felt, making the Beacon a great low-profile option for regular & extended use. I also really liked the personalization option, where you take a hearing test in the app and it adjusts the settings based on the results. The battery life is impressive, and the charging case makes it easy to top off on the go. The Bluetooth pairing process was easy and volume control through the app was simple. Overall, it’s a straightforward, effective hearing aid that prioritizes usability and design.
Response from influenster.comBy CS, Customer Service, February 12, 2026
Hello,
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that the Beacon made a noticeable difference for both you and your parent. It’s wonderful that the comfort, low-profile design, and usability stood out — especially for extended wear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that the Beacon made a noticeable difference for both you and your parent. It’s wonderful that the comfort, low-profile design, and usability stood out — especially for extended wear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com