Customer reviews from ceretone
Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Average customer rating
4.7
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
125
4 Stars
35
3 Stars
6
2 Stars
1
1 Star
1
Customer Reviews for Ceretone - Solid Rechargeable OTC Hearing Aids - Natural Sound, Noise Reduction, Comfortable BTE Fit, Portable Charging Case - Beige
Customer Rating
5
These work well
on August 12, 2026
Posted by: NANCYK
[This review was collected as part of a promotion.] Ceretone Sokid behind ear hearing aids work well. They do block other noises. You can see them a little bit but they definitely are worth trying. They came with easy instructions.
Written by a customer while visiting ceretone
Customer Rating
5
Helped with mild to moderate hearing loss.
on August 11, 2026
Posted by: MarkM
[This review was collected as part of a promotion.] I passed these along to a friend who has mild to moderate hearing loss . I waited a while before getting the review as I wanted to give a fair amount of time to get an accurate evaluation .
She reported that they helped her very much in situations where she would struggle to follow conversations . There is a learning curve , so patience and build up use time in slow increments.
She reported the adjustments were easy to perform and the battery life was excellent . They were easy to recharge and easy to insert .
Response from ceretoneBy CS, Customer Service, August 11, 2026
Hi Mark,
Thank you so much for your thoughtful review! We're delighted to hear that your friend has had a positive experience with the Ceretone hearing aids and that they've helped her better follow conversations in situations that were previously challenging. We especially appreciate you mentioning the learning curve and the importance of gradually increasing wear time. That's excellent advice for new hearing aid users and can make a big difference as they adjust to hearing new sounds. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We're delighted to hear that your friend has had a positive experience with the Ceretone hearing aids and that they've helped her better follow conversations in situations that were previously challenging. We especially appreciate you mentioning the learning curve and the importance of gradually increasing wear time. That's excellent advice for new hearing aid users and can make a big difference as they adjust to hearing new sounds. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
For the price of these hearing aids, they are amazingly clear!
on August 10, 2026
Posted by: KevinC
[This review was collected as part of a promotion.] I got these rechargeable hearing aids to use while my prescription pair is charging, and I have been pleasantly surprised by their performance.
I found out they are significantly better than other over-the-counter options I have tried. Setup is simple. The volume
control is straightforward with clear up/down adjustment.
Operation does require me to manually switching them on/off for use and charging, but the switches are clearly visible and easy to operate.
Most importantly, I have experienced zero feedback or whistling. They work exactly as needed and have been a lifesaver when my primary hearing aids are unavailable.
These are definitely keepers.
I found out they are significantly better than other over-the-counter options I have tried. Setup is simple. The volume
control is straightforward with clear up/down adjustment.
Operation does require me to manually switching them on/off for use and charging, but the switches are clearly visible and easy to operate.
Most importantly, I have experienced zero feedback or whistling. They work exactly as needed and have been a lifesaver when my primary hearing aids are unavailable.
These are definitely keepers.
Response from ceretoneBy CS, Customer Service, August 14, 2026
Hello Kevin,
Thank you so much for your wonderful review! We're delighted to hear that our hearing aids have exceeded your expectations and have served as such a reliable backup to your prescription pair. Hearing that they've been a lifesaver when your primary hearing aids are charging truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that our hearing aids have exceeded your expectations and have served as such a reliable backup to your prescription pair. Hearing that they've been a lifesaver when your primary hearing aids are charging truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Affordable
on August 10, 2026
Posted by: AnnH
[This review was collected as part of a promotion.] These were nice, love how you can charge them and not have to use a small battery. However, I wish that you could program it through your phone. If you wear glasses they’re not real comfortable. They’re nice size, lightweight and comes in that great portable charger, which will light up when fully charged. It’s not real easy to control the volume. Since you have to press on the back,can make it rather difficult.
Response from ceretoneBy CS, Customer Service, August 13, 2026
Hello Ann,
Thank you for taking the time to share your feedback! We're glad to hear you like the rechargeable design, lightweight size, and portable charging case.
We also appreciate your comments regarding app control, comfort when wearing glasses, and the volume adjustment. Feedback like yours is very helpful as we continue working to improve the overall experience and design of our hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback! We're glad to hear you like the rechargeable design, lightweight size, and portable charging case.
We also appreciate your comments regarding app control, comfort when wearing glasses, and the volume adjustment. Feedback like yours is very helpful as we continue working to improve the overall experience and design of our hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Exellent product
on August 9, 2026
Posted by: AnisabelL
[This review was collected as part of a promotion.] Exellent hearing aids for people with hearing loss; with them, you can hear even the neighbor's dog bar king, talk to everyone , and hear what people say to you no matter now quietty they speark .Great quality-I give them a 10 aut of 10.
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Anisabel,
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your Ceretone hearing aids and that they've made such a positive difference in your daily life. We're especially grateful for your 10 out of 10 rating and your kind words about the quality of our hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your Ceretone hearing aids and that they've made such a positive difference in your daily life. We're especially grateful for your 10 out of 10 rating and your kind words about the quality of our hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Work great!
on August 9, 2026
Posted by: CarmenF
[This review was collected as part of a promotion.] The ceretone rechargeable hearing aids are great! They stay charged for a couple days before needing recharged, the sound is wonderful! They block out the background noise, I love them! Great design, They fit down in the ear great, no issues with these!
Response from ceretoneBy CS, Customer Service, August 11, 2026
Hello Carmen,
Thank you so much for your review! We're delighted that the comfortable fit and discreet in-ear design have worked so well for you.
Your kind words mean a lot to our team! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted that the comfortable fit and discreet in-ear design have worked so well for you.
Your kind words mean a lot to our team! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Love the charger!
on August 7, 2026
Posted by: JeanaF
[This review was collected as part of a promotion.] Ceretone's Solid behind ear hearing aids are suitable quality. They provide a crisp, clear sound and I LOVE the charger! They charge quickly. No more changing batteries!
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Jeana,
Thank you so much for your review! It's great to know that you're happy with the clear, crisp sound quality and that the rechargeable design has made your experience even more convenient. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! It's great to know that you're happy with the clear, crisp sound quality and that the rechargeable design has made your experience even more convenient. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Decent quality
on August 7, 2026
Posted by: LionelP
[This review was collected as part of a promotion.] These did a decent job of amplifying sounds but they were not very comfortable to wear. I also wish they were more compatible with my phone. I would recommend them for someone that didn’t quite need prescription ones.
Response from ceretoneBy CS, Customer Service, August 10, 2026
Hello Lionel,
Thank you for taking the time to share your honest feedback. We're glad to hear that they helped amplify sounds and that you feel they can be a good option for someone who doesn't yet need prescription hearing aids. We're sorry to hear that you found them uncomfortable to wear. Comfort can often be improved by trying different ear tip sizes, as finding the right fit can make a significant difference. We also appreciate your comments about phone compatibility, and we'll be sure to share your feedback with our product team as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your honest feedback. We're glad to hear that they helped amplify sounds and that you feel they can be a good option for someone who doesn't yet need prescription hearing aids. We're sorry to hear that you found them uncomfortable to wear. Comfort can often be improved by trying different ear tip sizes, as finding the right fit can make a significant difference. We also appreciate your comments about phone compatibility, and we'll be sure to share your feedback with our product team as we continue to improve our products. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone