Customer reviews from ceretone
Ceretone - Torch OTC Hearing Aids - Rechargeable, Wind Noise Reduction, 5 Preset Programs, Light Weight Design - The left is blue.The right is red.
Average customer rating
4.7
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
37
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Torch OTC Hearing Aids - Rechargeable, Wind Noise Reduction, 5 Preset Programs, Light Weight Design - The left is blue.The right is red.
Customer Rating
4
Some adjusting may be required.
on March 10, 2026
Posted by: CathyB
[This review was collected as part of a promotion.] The Ceretone Torch are very easy to set up and start using. They feel durable and well-made, but are still lightweight and comfortable to wear. I like that they didn’t feel heavy during use. The sound amplification help making conversations easier to hear overall I would recommend. Ceretone Torch to someone who is hard of hearing and looking for a simple easy to use option.👍
Response from influenster.comBy CS, Customer Service, March 13, 2026
Hello Cathy,
Thank you for sharing your experience! We’re glad to hear that you found the Torch model easy to set up and comfortable to wear. It’s great to know that the lightweight design and sound amplification helped make conversations easier for you. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear that you found the Torch model easy to set up and comfortable to wear. It’s great to know that the lightweight design and sound amplification helped make conversations easier for you. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
No more...What?
on March 11, 2026
Posted by: LindaC
[This review was collected as part of a promotion.] Holy Smokes what a difference! I gave these to my husband who is very hard of hearing. He loves them. The design is comfortable, he said I don't even realize I have them in.
Volume is easy to adjust. Excellent for Tinnitus.
Highly recommend for anyone that needs them.
Volume is easy to adjust. Excellent for Tinnitus.
Highly recommend for anyone that needs them.
Response from influenster.comBy CS, Customer Service, March 11, 2026
Hello,
Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that your husband is enjoying his hearing aids and that they’ve made such a noticeable difference for him. Your recommendation truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that your husband is enjoying his hearing aids and that they’ve made such a noticeable difference for him. Your recommendation truly means a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Highly recommended this hearing aid!
on March 15, 2026
Posted by: NANCYK
[This review was collected as part of a promotion.] This hearing aid is great. Really helps hear everything around. It fits inside the ear. This makes it unnoticeable. Helps with hearing and tinnitus.
Response from influenster.comBy CS, Customer Service, March 18, 2026
Hello Nancy,
Thank you for your review! We’re so glad to hear that the hearing aid is helping you hear the sounds around you more clearly. It’s great to know that the in-ear design feels comfortable and discreet, making it barely noticeable while wearing it. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re so glad to hear that the hearing aid is helping you hear the sounds around you more clearly. It’s great to know that the in-ear design feels comfortable and discreet, making it barely noticeable while wearing it. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Better than my expensive hearing aids
on March 18, 2026
Posted by: JenniferM
[This review was collected as part of a promotion.] I was really excited to try these hearing aids. I've had a couple of pairs that I got from an Audiologist that have left me underwhelmed. These actually have better sound than either of my other pairs. The sound is clear and not tinny. I don't feel like I'm listening to everything through a bad sound system. They seem to keep their charge for a decent amount of time. I'm not great at remembering to wear them so I'm not the best judge of that. These have more settings than my more expensive hearing aids. I suffer from constant tinnitus so I really appreciate that setting for when the noise in my ears gets real loud. Overall, these are a great value.
Response from influenster.comBy CS, Customer Service, March 20, 2026
Hello Jennifer,
Thank you so much for sharing your experience! We’re really glad to hear that the sound quality has exceeded your expectations. It’s great to know that you’re finding value in the additional programs, especially the tinnitus masking feature. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really glad to hear that the sound quality has exceeded your expectations. It’s great to know that you’re finding value in the additional programs, especially the tinnitus masking feature. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent hearing aids. No tinnitus, no app necess
on March 23, 2026
Posted by: AshleyB
[This review was collected as part of a promotion.] Ceretone Torch hearing aids have been a major improvement for my husband's moderate hearing loss. They have a discreet, lightweight ear bud design, and are very comfortable to wear.
The case doubles as a charger, and each charge lasts approximately 25 hours. After the initial charge, the case provides 3 additional charges for a total of 100 hours, without needing to be plugged in. This is a great feature.
These hearing aids have 5 preset programs, which are normal, outdoor, music, restaurant, and tinnitus masking. It also has 6 volume levels to choose from, as well as background noise cancellation and wind noise reduction. Ceretone Torch hearing aids do not require an app for operation, which is a major plus.
My husband's hearing loss had become a safety concern at work. His hearing ability has greatly improved with these hearing aids. We are both very thankful for this product, I highly recommend them.
The case doubles as a charger, and each charge lasts approximately 25 hours. After the initial charge, the case provides 3 additional charges for a total of 100 hours, without needing to be plugged in. This is a great feature.
These hearing aids have 5 preset programs, which are normal, outdoor, music, restaurant, and tinnitus masking. It also has 6 volume levels to choose from, as well as background noise cancellation and wind noise reduction. Ceretone Torch hearing aids do not require an app for operation, which is a major plus.
My husband's hearing loss had become a safety concern at work. His hearing ability has greatly improved with these hearing aids. We are both very thankful for this product, I highly recommend them.
Response from influenster.comBy CS, Customer Service, March 26, 2026
Hello Ashley,
Thank you so much for sharing your husband’s experience! We’re truly glad to hear that the Torch hearing aids has made such a positive difference in his hearing and even helped improve safety at work. We really appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your husband’s experience! We’re truly glad to hear that the Torch hearing aids has made such a positive difference in his hearing and even helped improve safety at work. We really appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Compact yet Powerful — Ceretone Torch (In-Ear) Exc
on March 24, 2026
Posted by: EricT
[This review was collected as part of a promotion.] After a few weeks of using the Ceretone Torch ( in -Ear Hearing Amplifier), my Dad rated it a perfect score because it truly exceeded expectations. With its compact in- ear design, the device is highly portable and convenient for everyday use without feeling bulky.
Not only that, its effectiveness is impressive helping my Dad hear conversations clearly without having to guess what others are saying like before. The sound quality is natural and crisp, making the listening experience comfortable and realistic. In addition, the performance is stable, the device is very easy to use even for someone who isn’t tech- savvy, and the battery life is surprisingly long, which further enhances the overall experience.
Thanks to this, my Dad feels much more confident when communicating and is completely satisfied with this product.
Not only that, its effectiveness is impressive helping my Dad hear conversations clearly without having to guess what others are saying like before. The sound quality is natural and crisp, making the listening experience comfortable and realistic. In addition, the performance is stable, the device is very easy to use even for someone who isn’t tech- savvy, and the battery life is surprisingly long, which further enhances the overall experience.
Thanks to this, my Dad feels much more confident when communicating and is completely satisfied with this product.
Response from influenster.comBy CS, Customer Service, March 25, 2026
Hello,
Thank you so much for sharing your Dad’s experience! We’re thrilled to hear that the Torch has exceeded expectations and is helping him hear conversations clearly and confidently. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your Dad’s experience! We’re thrilled to hear that the Torch has exceeded expectations and is helping him hear conversations clearly and confidently. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Work very well
on March 25, 2026
Posted by: AnaH
[This review was collected as part of a promotion.] Discreet, comfortable, and easy to use. Sound is clear and helpful for conversations. Love the simple charging case. They offer great everyday support once you adjust.
Response from influenster.comBy CS, Customer Service, March 25, 2026
Hello,
Thank you for your review! We’re glad to hear you find the hearing aids discreet, comfortable, and easy to use. It’s great to know they’re helping with conversations and providing reliable everyday support! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re glad to hear you find the hearing aids discreet, comfortable, and easy to use. It’s great to know they’re helping with conversations and providing reliable everyday support! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
3
Not a fan
on March 29, 2026
Posted by: JenniferO
[This review was collected as part of a promotion.] I did not enjoy these hearing devices. There was a lot of feedback and echo. They seem pretty durable and comfortable to wear it’s just I couldn’t handle the sound I was getting. Maybe I was using them wrong. They stay charged a long time and maintenance is fairly easy. They may be better for someone with more hearing loss than myself.
Response from influenster.comBy CS, Customer Service, March 31, 2026
Hello Jennifer,
Thank you for taking the time to share your experience! We’re sorry to hear that the sound quality didn’t meet your expectations. In some cases, this can be related to fit or adjustment, but we understand it can still make the experience uncomfortable. We’re glad to hear that you found them durable, comfortable, and easy to maintain, and that the battery life worked well for you. If you're open to it, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience! We’re sorry to hear that the sound quality didn’t meet your expectations. In some cases, this can be related to fit or adjustment, but we understand it can still make the experience uncomfortable. We’re glad to hear that you found them durable, comfortable, and easy to maintain, and that the battery life worked well for you. If you're open to it, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com