Customer reviews from ceretone
Ceretone - Torch OTC Hearing Aids - Rechargeable, Wind Noise Reduction, 5 Preset Programs, Light Weight Design - The left is blue.The right is red.
Average customer rating
4.7
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
40
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
0
Customer Reviews for Ceretone - Torch OTC Hearing Aids - Rechargeable, Wind Noise Reduction, 5 Preset Programs, Light Weight Design - The left is blue.The right is red.
Customer Rating
5
Tv at low volume. YES
on February 25, 2026
Posted by: ChristinaP
[This review was collected as part of a promotion.] My husband never used hearing aids before, BUT been told he needs them! BY ME! So when they offer them I was excited. I tried them on they were comfy. He tried them on and says they feel great. Very lightweight no weight in the ear at all. I love that it’s not a battery you charge them. You press a button to change the area, for instance if your in a restaurant it #3 outside is #2 so easy to use. The volume is 1 -5 at five it was loud LOL. I think you got a new customer MY HUSBAND. maybe the tv won’t have to be so loud.
Response from influenster.comBy CS, Customer Service, February 26, 2026
Hello,
Thank you so much for the thoughtful review! We love hearing that your husband is enjoying his first experience with hearing aids — and that they feel comfortable and lightweight right from the start. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for the thoughtful review! We love hearing that your husband is enjoying his first experience with hearing aids — and that they feel comfortable and lightweight right from the start. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Great for tinnitus
on February 26, 2026
Posted by: CynthiaD
[This review was collected as part of a promotion.] Torch hearing aids by ceretone are my husband’s favorite. He has been suffering with tinnitus for about a decade now. He appreciates these hearing aids because they help reduce the sensitivity of the tinnitus by providing soothing sounds. As a result, he can hear environmental sounds more clearly. The brain focuses on external noise rather than the internal ringing, which reduces the loudness. And easy to power up.
My husband absolutely loves them.
My husband absolutely loves them.
Response from influenster.comBy CS, Customer Service, February 27, 2026
Hello Cynthia,
Thank you so much for sharing this wonderful feedback! We’re truly glad to hear that the Torch hearing aids have been such a great fit for your husband. Your support and recommendation mean a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this wonderful feedback! We’re truly glad to hear that the Torch hearing aids have been such a great fit for your husband. Your support and recommendation mean a lot to us. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
4
Work Good
on February 26, 2026
Posted by: LisaB
[This review was collected as part of a promotion.] Ive not any experience with hearing aids but these seem to be pretty comfortable and also helps with my tinnitus. Very lightweight. Not excessively big and noticeable either. I thought the clarity was good.
Response from influenster.comBy CS, Customer Service, February 27, 2026
Hello Lisa,
Thank you for sharing your experience! We’re so glad to hear that your first experience with hearing aids has been a positive one. It’s great that you’re finding them comfortable, lightweight, and discreet, and even better that they’re helping with your tinnitus. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re so glad to hear that your first experience with hearing aids has been a positive one. It’s great that you’re finding them comfortable, lightweight, and discreet, and even better that they’re helping with your tinnitus. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
If you can’t hear, try these!
on March 3, 2026
Posted by: CrystalH
[This review was collected as part of a promotion.] Cute little carrying case! Easy to pop in! Works well! Sound is nice and clear, durable material to hold up over time! I’d say these are great! Only thing is my ears are sensitive so over time I take them out for a break, like my ears get sore
Response from influenster.comBy CS, Customer Service, March 4, 2026
Hello Crystal,
Thank you so much for your review! We’re happy to hear you’re enjoying the clear sound, easy fit, and durable carrying case. It’s also very helpful that you mentioned the ear sensitivity. For added comfort, you might try switching to a different ear tip size or taking short breaks as your ears adjust, which often helps reduce soreness over time. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re happy to hear you’re enjoying the clear sound, easy fit, and durable carrying case. It’s also very helpful that you mentioned the ear sensitivity. For added comfort, you might try switching to a different ear tip size or taking short breaks as your ears adjust, which often helps reduce soreness over time. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to use for elderly people
on March 4, 2026
Posted by: TrangN
[This review was collected as part of a promotion.] My grandfather really like it. He used to use wired one which were very inconvenient . This product has greatly improved his hearings and it doesn’t hurt his ears when he wears it. It’s especially easy to use and set up for elderly people. Durability requires long time use
Response from influenster.comBy CS, Customer Service, March 9, 2026
Hello Trang,
Thank you so much for sharing your experience! We’re really happy to hear that your grandfather is enjoying the hearing aids and that they’ve been a big improvement compared to the wired ones he used before. We hope the hearing aids continue to serve your grandfather well. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really happy to hear that your grandfather is enjoying the hearing aids and that they’ve been a big improvement compared to the wired ones he used before. We hope the hearing aids continue to serve your grandfather well. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Life changer
on March 5, 2026
Posted by: HeatherS
[This review was collected as part of a promotion.] Oh my! What a difference do these make! My husband loves them. The design is so comfy, as you don’t even know you have them in. The clarity of sound is amazing. He suffers from hearing loss in both ears and he can hear a needle drop with these in! Highly recommend for anyone that needs them.
Response from influenster.comBy CS, Customer Service, March 5, 2026
Hello Heather,
Thank you so much for your glowing review! We’re thrilled to hear that your husband is enjoying the hearing aids and that the design is comfortable enough that he hardly notices them. It’s fantastic that the sound clarity is making such a difference! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your glowing review! We’re thrilled to hear that your husband is enjoying the hearing aids and that the design is comfortable enough that he hardly notices them. It’s fantastic that the sound clarity is making such a difference! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Wow! What a difference!
on March 9, 2026
Posted by: JacquelineC
[This review was collected as part of a promotion.] I have bilateral hearing loss. My hearing loss was effecting every aspect of my life. My job, socially, my ability to take part in conversations, listening to music, overall my quality of life.I also suffer from tinnitus so I was interested in the tinnitus canceling setting. The hearing aids are safely stored in a compact case which also acts as a charging station. The adjustable volume setting is another well thought out feature. I gradually adjusted to wearing them and was able to wear them for the entire day, and the charge lasts for a very long time. I can’t believe the difference and the sound quality was amazing. Ceretone hearing aids have made a remarkable difference in my hearing. I am truly grateful for this product which has allowed me to hear things again and honestly you can’t put a price on that!
(click to see the video)
Response from influenster.comBy CS, Customer Service, March 10, 2026
Hello,
Thank you so much for sharing such a thoughtful review. We’re truly grateful to hear how much the hearing aids have helped improve your daily life. Knowing that they’ve made a positive difference in your work, social interactions, and overall quality of life means a lot to us. Your feedback is incredibly meaningful to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing such a thoughtful review. We’re truly grateful to hear how much the hearing aids have helped improve your daily life. Knowing that they’ve made a positive difference in your work, social interactions, and overall quality of life means a lot to us. Your feedback is incredibly meaningful to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com
Customer Rating
5
Very comfy
on March 10, 2026
Posted by: KathyM
[This review was collected as part of a promotion.] I received the Ceretone Torch (in ear) hearing aids from Influenster to try for free in exchange for my honest opinion. These work really well. They are very comfortable, you don’t even realize that you are wearing them.
Response from influenster.comBy CS, Customer Service, March 11, 2026
Hello,
Thank you for sharing your experience! We’re so glad to hear that the Torch hearing aids worked well for you and that you found them comfortable to wear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re so glad to hear that the Torch hearing aids worked well for you and that you found them comfortable to wear. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting influenster.com