Customer reviews from lg.com
LG - 60" Class (59.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.5
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
18
4 Stars
6
3 Stars
0
2 Stars
2
1 Star
0
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for LG - 60" Class (59.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Posted by: KeepItReal1JS1
from Bladensburg,Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brought the TV in 2016. Very excited, 1st flat screen TV andb60"! Wow! Already had an LG cellphone (pleased with cellphone). Developed some health issues, so delayed learning about TV. Fast forward, as I begin using the TV and different needs/services/conveniences arised.I discovered the following:
1) I brought TV in 2016
2) TV was announced in 2014
3) Internet access (but limited. Not full use. Could not log into Google. (Google Access))
4) TV is not Bluetooth compatible
5) TV has no earphone/headphone jack
2) TV was announced in 2014
3) Internet access (but limited. Not full use. Could not log into Google. (Google Access))
4) TV is not Bluetooth compatible
5) TV has no earphone/headphone jack
I don't want to over-emphasize my point!
In closing,
A) I was very disappointed!
B) I do not consider this a Smart TV!
C) If a disclaimer had been listed on the box stating that the TV had 4 of the 5 noted exceptions; I could have made a more knowledgeable investment!
Thank you,
JS
B) I do not consider this a Smart TV!
C) If a disclaimer had been listed on the box stating that the TV had 4 of the 5 noted exceptions; I could have made a more knowledgeable investment!
Thank you,
JS
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 10, 2021
We hate to hear that your unit did not meet your expectations. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Harrisburg PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this tv and I love it so far jus have a screen problem
Written by a customer while visiting lg.com