Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Average customer rating
4.6
(4,065 Reviews)
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
203
2 Stars
87
1 Star
96
82%of customers recommend this product.
(
724 out of
878)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Customer Rating
5
Excellent quality
on July 30, 2025
Posted by: Tothemoon
[This review was collected as part of a promotion.] I use it for a number of things like my steps. activities. Talking. Messaging when I'm sleeping
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Watch 7: Sleek & Smart, But Lag is Real
on July 30, 2025
Posted by: UltraVibesOnly
[This review was collected as part of a promotion.] The Galaxy Watch Series 7 is honestly such a great companion device. It looks sleek, fits comfortably, and performs really well most of the time. I love how responsive it is to notifications, calls, messages, and all the little things I need throughout the day. The health tracking features are spot-on too—heart rate, sleep, steps—it’s everything you’d want in a smartwatch. Battery life is solid, especially considering I keep the always-on display turned on. I expected some battery drain because of that, and it’s totally fine by me. It charges quickly enough and lasts long enough for my daily use. That said, the one thing that’s been bugging me is the lag. It happens kind of randomly—even when I’m not doing anything heavy on the watch. I’ll just swipe or try to open something simple, and there’s a pause or stutter that really shouldn’t be happening on a brand new device. It doesn’t ruin the experience, but it’s noticeable enough to mention. Overall, it’s a solid watch with tons of features and a clean, modern feel. If Samsung can improve the software responsiveness, especially for a newer model, it’d be an easy 5-star device for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smarter, Faster, but Still Familiar
on July 30, 2025
Posted by: PulseCheck
[This review was collected as part of a promotion.] The Samsung Galaxy Watch 7 is a solid upgrade, but not a game-changer. Its standout feature is the new BioActive sensor, which delivers faster, more accurate health tracking, especially for heart rate and sleep. Samsung also introduced a skin temperature sensor that adds more insight into wellness, though its usefulness still feels limited in daily life.
Performance-wise, the Watch 7 is snappy thanks to the new chip, and Wear OS 5 runs smoother than ever. Battery life remains decent—around 1.5 days with moderate use—but still lags behind some competitors. The design is nearly identical to the Watch 6, which means it's sleek and durable but not fresh or exciting. The rotating bezel is still missed on the base model.
Fitness tracking is solid, with added AI-powered coaching and better auto-detection for workouts. Galaxy ecosystem integration is seamless, especially for Samsung phone users, but others might miss out on some features.
Bottom line: the Galaxy Watch 7 is a reliable, well-rounded smartwatch that improves in key areas like health tracking and software performance. But if you already have a Watch 6, there's not much reason to upgrade. For new buyers or fitness-focused users, it's a strong contender—just not revolutionary.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I Love My Watch
on July 29, 2025
Posted by: ThatOnePeach
[This review was collected as part of a promotion.] I use my watch every single day. As a person with ADHD, I constantly need to know what time it is. And I need to find my phone as well.
I love the watch face I found that gives me ton of information in minimal space. The batter is obviously better in the beginning, but with the right settings it will last quite some time.
I mainly use it for time keeping, step tracking, previewing texts and screening calls and some other stuff but my favorite use is media control. So convenient!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not very interesting
on July 29, 2025
Posted by: Sabomin
[This review was collected as part of a promotion.] They focused more on health apps and the rest was left unimportant. I used my Samsung watches for everything, but I'm not a sports person, so all those widgets are irrelevant for the group of people like me over 50 years old
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Good day Sabomin,
Thanks for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch. We appreciate your feedback as we improve the functionality and performance of our product line. The Galaxy Watch7 is a fabulous choice for those who enjoy a versatile smartwatch with advanced health and fitness tracking features, improved performance, and AI-powered capabilities. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch. We appreciate your feedback as we improve the functionality and performance of our product line. The Galaxy Watch7 is a fabulous choice for those who enjoy a versatile smartwatch with advanced health and fitness tracking features, improved performance, and AI-powered capabilities. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is everything!!
on July 29, 2025
Posted by: GurlyGurl79
[This review was collected as part of a promotion.] Great life tracker of a watch! I bought it to replace my fitbit and I'm very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feeling like Dick Tracy
on July 29, 2025
Posted by: SUHANDADON
[This review was collected as part of a promotion.] It is truly amazing how the design seamlessly blends with the technology. The sleek appearance makes it a stylish accessory for any occasion. Moreover, its features offer a convenient way to stay connected and organized. The health tracking capabilities provide valuable insights into daily activity levels. Overall, it's a remarkable device that enhances various aspects of life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on July 29, 2025
Posted by: Luckyplayer
[This review was collected as part of a promotion.] This has been the first watch I bought that has made things easier to do on my phone at my job since we cant have our phones out.
Value
5
Written by a customer while visiting Samsung US