Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Average customer rating
4.6
(3,428 Reviews)
Rating breakdown 3,428 reviews
5 Stars
2,582
4 Stars
560
3 Stars
157
2 Stars
61
1 Star
68
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm LTE - Green - (2024)
Posted by: Rico
from Uvalde, Tx
Verified Purchase:Yes
Exceeded Expectations and battery lasts over 2 days close to 3 days. I have LTE version so im able to leave my phone at home and make calls or pay for items which is convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not swim with the watch
on September 27, 2025
Posted by: Joey
Expertise:Expert
They are not going to cover water damage even under warranty. Swam with it maybe 20 times in a 4 ft private pool and they say it's not covered. Do not get any watch from them if you plan on swimming
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 29, 2025
Hey there Joey, Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch7. We value your candor as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Feel free to check out, "Use Water lock mode to swim with your Samsung smart watch" to help resolve what you may be experiencing with your device. Let us know if you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7 Impresses, Watch 8 Disappoints
on September 14, 2025
Posted by: Yassna
from Naples, FL
Expertise:Expert
I’ve been really impressed with the Galaxy Watch 7 – sleek design, smooth performance, and overall it feels like a premium smartwatch. I was genuinely excited for the Watch 8, but honestly, the design is a big letdown. It doesn’t have the same clean and stylish look that makes the 7 so appealing. I really wanted to upgrade, but the 8’s design just feels off and disappointing. For now, I’ll stick with the Watch 7 because it simply looks and feels better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor EKG function.
on September 9, 2025
Posted by: Sipde
from Bridgeport NY
Expertise:Intermediate
Very disappointed in the EKG function. More often than not it will say "Inconclusive " or worse tell me I'm in Afib when my Kardia device says normal sinus with pvc's. It could be really frightening for someone with an afib reading and not knowing it's not accurate. For the price I was hoping for better.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, September 10, 2025
Good day Sipde, Thanks for taking the opportunity to review your Samsung Galaxy Watch7. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Poor fit, movement, and skin contact issues can cause your Galaxy Watch7 to have inconsistent ECG readings. Please wear your Galaxy watch snugly but not too tightly, sit in a comfortable position, and keep your watch and your wrist clean and dry to ensure more accurate ECG readings. The Galaxy Watch7 is intended for general wellness and fitness purposes, not for diagnosing or treating medical conditions. Please feel free to review the resources provided below to help resolve what you may be experiencing with your device. If you have any questions or if you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Inaccurate or no ECG results in Samsung Health Monitor
https://www.samsung.com/us/support/troubleshooting/TSG01208783/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Inaccurate or no ECG results in Samsung Health Monitor
https://www.samsung.com/us/support/troubleshooting/TSG01208783/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrades from my Active2
on September 7, 2025
Posted by: meggiesue82
[This review was collected as part of a promotion.] This watch has been a great upgrade from my previous Active2 series watch. Battery life seems to be a bit better and there's a lot more functions. With the addition of Galaxy AI in the system it notices changes in my activities, like if I start swimming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I don't see a camera option
on September 3, 2025
Posted by: GalaxyG1rl
[This review was collected as part of a promotion.] I don't see a camera option on my watch, and battery drains quick, other great watch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and Efficient
on August 31, 2025
Posted by: Jred2507
[This review was collected as part of a promotion.] The Galaxy Watch 7 is perfect for daily use due to the incoporated GalaxyAI which makes everything so much more accessible. My personal use is more for tracking my runs as Im training for a half and full marathon in the coming months. The OS is smooth and I dont experience the slow d9wn or freezes I did with previous Galaxy Watch models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 7 watch
on August 31, 2025
Posted by: Khmer78240
[This review was collected as part of a promotion.] Good looking and functional watch. My only real complaint is battery life and complexity for changing the battery myself. They should make watch battery easier to change. However, lots of cool features.
Value
4
Written by a customer while visiting Samsung US